Wickes - Lincoln Reviews 

269
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TrustScore 4.5 out of 5

4.7

Outer Circle Road, Lincoln Lincolnshire, LN2 4HU, GB

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Rated 4 out of 5 stars

Initial in store support and customer service was not great. I booked a free come to mine design chat, whilst in store being ignored by staff. However from that point on, wickes have been great, f... See more

Company replied

Rated 5 out of 5 stars

Carl was very personable, with great communication from start to finish. Nothing was too much for him. Lots of tweaks I made, along with his suggestions helped me stay within budget. Very passionate... See more

Company replied

Rated 5 out of 5 stars

Our designer, Carl Price, was outstanding from the start. We had very little idea what we wanted or what was out there so we needed lot's of help. Welcoming with a personable approach, Carl took our... See more

Company replied

Rated 5 out of 5 stars

Ashley the design consultant was extremely professional, knowledgeable and suggested many options to satisfy our requirements. She explained every step of the process in a very clear and concise way.... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Lincoln

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, United Kingdom

  • +441522539539

4.7

Excellent

TrustScore 4.5 out of 5

269 reviews

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4.7

All reviews

(269)

14,688 reviews in the last 12 months

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Rated 5 out of 5 stars

Carl Price , kitchen magician

Carl Price at lincoln has made ordering a kitchen very pleasurable . His product knowledge and attention to detail is impressive . At no time did I feel the way he was treating us was a sales pitch . Wickes is the only kitchen supplier that is able to fulfil our kitchen needs . So happy with our plan 😃 My only observation would be that’s very cold in the store . Thank you 🥰

15 January 2026
Unprompted review
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Reply from Wickes - Lincoln

Hi There,

We're happy to hear that ordering your kitchen was a pleasurable experience thanks to Carl's product knowledge and attention to detail. We appreciate your feedback about the store's temperature. Thank you for sharing your experience with us. -Ellysse

Rated 5 out of 5 stars

We had measured and planned our kitchen…

We had measured and planned our kitchen but sitting with Carl Price we found several tweeks that could be made and with examples of the tweeks withinn the showroom we were able to agree or not on same, during the first visit we said yes to everything we could then went away to look at everything in depth for a week before going back and agreeing further changes befor placing order.All in all a pleasurable experiance with no pressure to buy or compromise. Carl was a very personable and competant planner who understood our aims well. Thankyou 😎

15 January 2026
Unprompted review
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Reply from Wickes - Lincoln

Hi, Thanks for taking the time leaving your review. We are happy to hear that Carl was able to help you get the correct measurements for your kitchen design by showing some examples in the showroom and managed to come up with a design that you love and not making you feel any pressure in what can be a stressful decision. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

I use my local branch quite regularly…but have a problem with their smartphone only discounts

I use my local branch quite regularly but recently almost daily as daughter has bought a house.when they brought out their discount card I applied but never got a card.it is now only open to smartphone owners which seems rather harsh on those of us who still rely on older phones.perhaps I should refer to the echr.

11 January 2026
Unprompted review
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Reply from Wickes - Lincoln

Hey Stephen, thanks for your five-star review, and I'm glad you enjoyed the service in our Lincoln store! - Dylan

Rated 4 out of 5 stars

Initial appointment…

So far just had the initial appointment with Robert from the Lincoln branch but very impressed - suggested things that we didn't know about and because of his experience as an installer was able to tell us what was practically possible and what wasn't. Follow up appointment next week.

10 January 2026
Unprompted review
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Reply from Wickes - Lincoln

Hi Eleanor, Thank you for taking the time to share your feedback! It is wonderful to hear that you were impressed with your initial design appointment and that Robert was able to pass along his experience to help you in your journey. -SM

Rated 5 out of 5 stars

Carl Price is highly professional

Carl Price is highly professional, he listened to our needs and went above our expectations. We felt completely confident that our order has been placed correctly and full support will be available through tot th e end of our kitchen installation. We will return without doubt for a bathroom

8 January 2026
Unprompted review
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Reply from Wickes - Lincoln

Hi Michelle.

We appreciate you taking the time to leave us your review! We're so glad to hear that you felt confident with the order and support you received and will return for your bathroom.- PP

Rated 5 out of 5 stars

Carl Price what a great guy

Carl Price what a great guy, he stoped on his way out to help us and then when we went back later he planed all our kitchen, after he had done it he told us to think about it before buying. We found that very useful as we went home and re planed it. Carl then came to our house and gave us more good advice.
Today we finalised our kitchen and couldn’t be happier. Highly recommend Carl and Wickes for friendly service.

8 January 2026
Unprompted review
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Reply from Wickes - Lincoln

Hi Sue, Thanks for taking the time leaving your review. We are happy to hear that Carl was able to help you design a kitchen that you love and gave good advice through the process during the visit to your home. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Kitchen designer

Our designer was with us from the very start til the very end, any assistance or help was outstanding.
Overall experience excellent

5 January 2026
Unprompted review
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Reply from Wickes - Lincoln

Hi Shane, Thanks for taking the time to share your feedback. It is great to hear that you were pleased with your kitchen and were happy with the dedication of our kitchen designers. -SM

Rated 5 out of 5 stars

Great help & service from Wickes last…

Great help & service from Wickes last week . Harry was particularly patient and helpful finding me a difficult paint match thank you

15 December 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi, Maxine. Thank you for taking the time to share your review with us. We are delighted to see that you're pleased with the customer service you received. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Very friendly service from Harry.

17 December 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi, Julie. Thank you for taking the time to share your review with us. We are really pleased to see that Harry provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Thanks to Rob.

Over the last few weeks we have been dealing with Rob the kitchen designer, who came to the house to give us suggestions and listen to our requirements in a new kitchen.

He designed the layout and over the past few weeks we have visited the showroom to liaise and adjust things here and there.

Rob has been a great help, he is very approachable and friendly and we now look forward to having the kitchen installed in the New Year.

Mr and Mrs Moore

9 December 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Stephen, we appreciate you sharing your experience. We're happy to hear that our kitchen designer was helpful, approachable, and friendly while assisting you with your new kitchen. We hope you enjoy your new kitchen in the New Year! -LG

Rated 5 out of 5 stars

Very friendly attentive service from…

Very friendly attentive service from Carl at Lincoln Branch from 1st visit to home measurement and final design consultation. Really pleased with the advice and design ideas

5 December 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Claire,

We appreciate you sharing your experience. It's great to hear that you received attentive service and helpful advice from Carl. Thank you for your feedback. -Ellysse

Rated 5 out of 5 stars

Design Consultant

Design Consultant, Carl Price at Lincoln, was excellent, knowledgeable, enthusiastic, excellent listener and communicator, we had every confidence that we were being given excellent advice and support to achieve the kitchen we wanted and Carl explained all the steps and provided designs to review that were easy to go through and understand

5 December 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Pete, We appreciate you sharing your experience. It's great to hear that our design consultant Carl Price at Lincoln was excellent, knowledgeable, and supportive in helping you achieve your desired kitchen. We value your feedback. -LC

Rated 5 out of 5 stars

We thoroughly enjoyed our experience designing a kitchen with Carl!!!

We had a great experience designing our kitchen with Carl. He understood our style perfectly, making tasteful suggestions that matched what we had envisioned perfectly. He was fully supportive with including dream components within our kitchen - including the dog area!!! Overall, Carl made the whole experience enjoyable, making sure to include all 3 of us in decisions, listening and being able to address any concerns/adjustments appropriately.

5 December 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Holly, we appreciate you sharing your experience. We're so happy to hear that the kitchen design process was great, and that our team member understood your style and included your dream components. Thank you for your positive feedback; we're delighted you enjoyed the experience! -LG

Rated 5 out of 5 stars

Expert Bathroom Designers!

Expert Bathroom Designers!
We requested a home design consultation, Carl Price came out to measure and start the design process, he was extremely knowledgeable and listened to what we wanted to achieve. He spent a great deal of time discussing options and explaining the process to us in detail.

When we went to the shop to review the designs, he was in no way impatient while we discussed changes and alterations to the design making sure we were absolutely happy and giving us ideas we hadn't thought about. He worked within our budget and made suggestions for cost cutting where we needed it.

We are yet to have the bathroom fitted, but the entire design and order process have been so easy and straightforward. Would thoroughly recommend (would also recommend Carl for his patience and overall manner!)

29 November 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi, Monique. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Carl, was extremely knowledgeable and patient during both your home design consultant and in store appointment. We are glad to see that you found the whole order and design process to be simple and straightforward. Please do keep us updated on your project. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Excellent helpful Staff

I would like to put forward 2 employees of Wicks at Lincoln for recommendation- Ayesha on the till was very helpful showing me a range of hinges on the computer and getting the store assistant Niahm to show me the hinges on the shelves. When checked there wasn't the hinges I required so Niahm went to the trouble of advising me where I might get some from looking on her phone to show me the antique centre where I might get them. Both ladies were very bright and cheery, polite and willing to help.
A pleasant experience - Thank you ladies. P. James

29 November 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi, Mr James. Thank you for taking the time to share your experience with us. We are delighted to see that both, Ayesha and Niahm, were really helpful and polite during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Kitchen purchase

We had our kitchen design consultation with MJ Smit, Design Consultant, Wickes Lincoln. He was absolutely fantastic!! He listened to what we wanted and designed us our dream kitchen at an amazing price. He explained everything throughout the process and gave us lots of options to choose from. The whole experience was amazing and we will definitely be coming back to wicks for our bathrooms

27 November 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Hayley, we're happy to hear that you had such a fantastic kitchen design consultation! It's great to know that our team member listened to your needs and helped you design your dream kitchen at a great price. Thank you for your positive feedback, and we look forward to assisting you with your bathrooms. -LG

Rated 5 out of 5 stars

James at Lincoln

James was incredibly helpful and patient, he helped me lift things and assisted me in finding the items that I needed - he went above and beyond and absolutely exceeded my expectations. A credit to the company!

3 November 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Lauren, Thanks for taking the time to leave your review. We are happy to hear James was helpful and patient and when above and beyond your expectations. Thanks again for the kind words. -JL

Rated 5 out of 5 stars

MJ Smit, Design Consultant, Wickes Lincoln

I have twice had the pleasure of working with MJ this year. His help planning and designing both a new bathroom and kitchen prior to installation was invaluable. On both occasions MJ started our initial consultations getting a sense of some of the ideas that I had for the projects. He took my ideas away and then without dismissing them or questioning my choices, came back with some amazing ideas of his own. I'm envious of his ability to think outside the box and come up with various colour and unit combinations, along with finishing touches that I would never have considered. I have found him professional, personable and knowledgeable at all times, and also patient considering the amount of "final" changes I made to both of my installations prior to the start of work. A fine ambassador for his company.

M Berry

1 November 2025
Unprompted review
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Reply from Wickes - Lincoln

Hello Michael, thank you for your wonderful feedback regarding MJ in our Lincoln store It makes us proud you're happy with the service from MJ throughout your kitchen and bathroom designs, enjoy your new spaces! - Dylan

Rated 5 out of 5 stars

Heater exchange

Kind, professional and helpful young assistant who dealt with electric heater exchange.Patient, understanding and respectful who resolved issues in exemplary manner. Thank you

25 October 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Peter, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Topsoil turnaround

Having ordered 12 bags of topsoil, we collected the following day and they were ready on a trolley. We loaded up but only started to use them a couple of days later when we noticed we actually only had 9. When rung to query today spoke to Harry who was very apologetic & said he would have 3 for us to collect - at no additional charge. When collecting these today, we needed a couple of additional items, which he very kindly gave us at a discounted price - for the error and inconvenience we had suffered. This was above and beyond our expectations, but obviously very thoughtful. Many thanks Harry.

14 October 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Miss Sutton,

We appreciate you sharing your experience with us. We are glad the situation regarding the topsoil was resolved to your satisfaction and that you were happy with the service. Thank you for your review.

-Ellysse

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