Wickes - Harrogate Reviews 

10
•
TrustScore 4.5 out of 5

4.4

Ripon Road, Plantation House, HG1 2BS Harrogate, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

5 out of 5 stars – Exceptional service from Karen! I recently visited the Wickes in Harrogate and had a fantastic experience, entirely thanks to Karen. The store itself is well-organized, clean, an... See more

Company replied

Rated 5 out of 5 stars

We came into Wickes to have a look around the showroom for inspiration as we are at early days of planning our renovation. The welcome was excellent, all the staff we're very friendly and the showroom... See more

Company replied

Rated 5 out of 5 stars

Visited this morning to purchase lantern wall light. Joshua andKaren could not have been more helpful they both were excellent a credit to the new store

Company replied

Rated 5 out of 5 stars

Fabulous service, been given some great advice on decorating products. Friendly environment and everything was here that we needed. Worth checking out. Jonny

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Harrogate

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Ripon Road, Plantation House, HG1 2BS, Harrogate, England, United Kingdom

  • 01423 642350

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(10)

14,656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great store and Mark was very helpful 👍

Great store and Mark was very helpful 👍

4 November 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

Thank you for your review! We're delighted to hear Mark was so helpful. We appreciate your feedback and hope to see you again soon! -AK

Rated 5 out of 5 stars

Had the gutter downpipe I needed and…

Had the gutter downpipe I needed and Zac signed me up for TradePro to save 10% every visit. Great service, great shop. Glad to have in Harrogate. Will
Be back soon

3 November 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

Hi Sarah. We are so glad you enjoyed your experience with Zac, who helped sign you up to our TradePro program. We appreciate your feedback and look forward to your next visit. - Andrew

Rated 5 out of 5 stars

Excellent and friendly service from…

Excellent and friendly service from Karen in the Harrogate branch. She was really knowledgeable and helped me out.

30 October 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

We are absolutely delighted to hear about your positive experience at our branch. It is wonderful to know that you received such helpful, friendly, and knowledgeable assistance during your visit. Thank you so much for taking the time to share your lovely feedback with us. -JG

Rated 5 out of 5 stars

5 out of 5 stars

5 out of 5 stars – Exceptional service from Karen!
I recently visited the Wickes in Harrogate and had a fantastic experience, entirely thanks to Karen.
The store itself is well-organized, clean, and fully stocked with everything you need for home improvement, but it’s the customer service that really stands out. Karen went completely above and beyond to help me find exactly what I needed for my project. She was incredibly knowledgeable, patient, and took the time to answer all my questions with a smile.
It is rare to find that level of genuine, helpful service these days. She is an absolute asset to the Harrogate team. I will definitely be returning to this branch for my future DIY needs—highly recommended!

30 October 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

Hi Rob, We are absolutely thrilled to hear about your fantastic experience at our Harrogate branch. It is wonderful to know that you received such helpful, patient, and knowledgeable assistance with your home improvement project. We pride ourselves on offering great service in a clean and well-stocked environment, and we are delighted that this visit stood out to you. Thank you for sharing your kind feedback, and we look forward to welcoming you back for your future DIY needs. - Sean

Rated 5 out of 5 stars

Visited this morning to purchase…

Visited this morning to purchase lantern wall light. Joshua andKaren could not have been more helpful they both were excellent a credit to the new store

30 October 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

Hi John, We are absolutely delighted to hear about your positive experience at our new store. It is wonderful to know that Joshua and Karen provided such excellent and helpful service during your morning visit to purchase your new lighting. We truly appreciate you taking the time to share your feedback. - Sean

Rated 5 out of 5 stars

first time visitor

Did not know this Wickes had opened and only popped in to be nosy. Was met by Jordan on the kitchen department and we had a lovely chat for 10 minutes or so. The shop was very nice and bright! Will be my go to now I know it's here.... and I will be back in over the 15% weekend :)

29 October 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

Hi Mary,

We are so pleased to hear that you enjoyed your first visit to our store and had such a lovely chat with Jordan in the kitchen department. It is wonderful to know we have become your go-to destination. -Ellysse

Rated 5 out of 5 stars

We came into Wickes to have a look…

We came into Wickes to have a look around the showroom for inspiration as we are at early days of planning our renovation. The welcome was excellent, all the staff we're very friendly and the showroom was beautiful. Will definitely be getting a home measure visit when we are ready to fit our new kitchen.

22 October 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

Thank you for your lovely feedback! We're delighted to hear you received such a warm welcome and enjoyed exploring our showroom. We look forward to helping you bring your dream kitchen to life when you're ready for your home measure appointment. -AK

Rated 5 out of 5 stars

Great new store and staff

Great new store, Karen was so helpful in setting up my account, go to place now in Harrogate!

22 October 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

We are so pleased to hear that you had such a fantastic experience at our new location and received excellent support with setting up your account. It is wonderful to know that our team made you feel so welcome and that we have become your go-to destination. Thank you for taking the time to share your lovely feedback. -JG

Rated 5 out of 5 stars

Lovely store staff so lovely location…

Lovely store staff so lovely location is good and plenty of stock

22 October 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

We are so pleased to hear that you had such a wonderful experience. It is fantastic to know that you found our team to be so lovely and that we had plenty of stock available for you. Thank you so much for taking the time to share your feedback with us. -AK

Rated 5 out of 5 stars

Fabulous service

Fabulous service, been given some great advice on decorating products. Friendly environment and everything was here that we needed. Worth checking out.
Jonny

21 October 2026
Unprompted review
Wickes - Harrogate logo

Reply from Wickes - Harrogate

Hi Jonathan. We are absolutely thrilled to hear that you enjoyed such a warm and welcoming atmosphere during your visit. It is wonderful to know that you received helpful guidance on your decorating projects and found everything you needed in stock. Thank you so much for recommending us and sharing your positive experience. - Andrew

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look