Wickes - Dunstable Reviews 

239
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TrustScore 5 out of 5

4.8

Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable Bedfordshire, LU5 4JY, GB

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Rated 5 out of 5 stars

When I visited Wickes in Dunstable on22/10/26 I found the staff helpful & informed. This was especially true of Marie, who was patient,professional,friendly, and had a laugh along with me whilst we w... See more

Company replied

Rated 4 out of 5 stars

I normally go to another well known store but I've recently started to come to the wicks store in Dunstable. I find it much easier to locate what I need and having Marie helping me made it an even... See more

Company replied

Rated 5 out of 5 stars

Great experience, came in on the 8/10/26 for some shed roof materials. Marie at the till was very helpful and pointed me in the right direction for felt. She was very happy and smiley and a pleasure... See more

Company replied

Rated 5 out of 5 stars

A member of staff called Ricky (Dunstable branch) helped me to solve a tricky job involving installing some guttering which required lots of parts. He was very friendly and patient. He also thought of... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Dunstable

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable, Bedfordshire, LU5 4JY, United Kingdom

  • +441582606864

4.8

Excellent

TrustScore 5 out of 5

239 reviews

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4.8

All reviews

(239)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I visited Wickes in Dunstable…

When I visited Wickes in Dunstable on22/10/26 I found the staff helpful & informed. This was especially true of Marie, who was patient,professional,friendly, and had a laugh along with me whilst we were waiting for my tools to arrive from the stores.

22 October 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Michael, Thank you for your review about your visit to our Dunstable store. We are pleased that you found our staff to be friendly and informed. Thanks for mentioning our colleague Marie. We appreciate your review and your business. -DG

Rated 5 out of 5 stars

Marie was awesome saved me lots of…

Marie was awesome saved me lots of money

24 October 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hello Michael, Thank you so much for the wonderful five-star review! We are absolutely thrilled to hear that you had such a fantastic experience and that we were able to help you secure some great savings. Your kind feedback is truly appreciated.- FC

Rated 4 out of 5 stars

I normally go to another well known…

I normally go to another well known store but I've recently started to come to the wicks store in Dunstable.
I find it much easier to locate what I need and having Marie helping me made it an even better experience.
Thanks miss ☺️

14 October 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

We are delighted to hear that your recent visits to our store have been so convenient and pleasant. It is wonderful to know that Marie provided such outstanding assistance and made your shopping experience even better. We truly appreciate you taking the time to share your positive feedback with us and look forward to seeing you again soon. -AK

Rated 5 out of 5 stars

Me and my wife are regular customers in…

Me and my wife are regular customers in wickes this seems very out of Character of Marie and I was in store yesterday on the 8/10/26 I always look forward to seeing marie at the tills she always goes out of her way to be helpful and pleasant In No way was she rude she was snowed under at the tills as it was so busy when I saw her I feel the previous post is Not what I saw or have EVER this is just someone bored and looking to throw her under a bus .
It’s these sort of people that are the dangerous types !

8 October 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Kevin. We're happy to hear that Marie provided such pleasant and helpful service during your visit, especially during such a busy moment at the checkout. We appreciate you taking the time to share your positive experience as a regular customer. We value your feedback, and we will continue working to support our team during peak hours to ensure every visit remains a great one for you and your wife. - Andrew

Rated 5 out of 5 stars

Great experience

Great experience, came in on the 8/10/26 for some shed roof materials. Marie at the till was very helpful and pointed me in the right direction for felt.
She was very happy and smiley and a pleasure to be served by as usual as I am a regular customer.

8 October 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Ellie. We are so pleased to hear about your fantastic experience. It is wonderful to know that Marie was able to guide you to the correct roofing materials with a cheerful and friendly attitude. As a valued regular customer, your continued support and kind feedback mean a great deal to us, and we look forward to seeing you again soon. - Andrew

Rated 1 out of 5 stars

Wickes

Wickes - Dunstable
08/10/26

It always seems when I visit this store that I am faced with issues with one over assertive rude cashier (216 Ma***).

She constantly creates a line and will debate with customers, not only myself but I witnessed her in action on several times.

I find her unhelpful and sarcastic.

I really do not enjoy shopping at this branch.

8 October 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Michael, Thank you for bringing this to our attention. We are truly sorry to hear about your repeated negative experiences at the checkout in our store. This is certainly not the friendly and helpful standard of service we aim to deliver, and we understand how frustrating this must be for you. We appreciate you sharing these details and will be passing your feedback on to the store management team so this can be addressed internally to ensure a much better environment for our shoppers.- Sean

Rated 5 out of 5 stars

After failing to find the product which…

After failing to find the product which I needed, I was making my exit when I was advised by customer service personnel Marie who advised me where I was likely to find the product which I needed, turns out to be excellent advise as I was able find the product at a very reasonable price compared to similar items I’d previously looked at. Thanks again.

17 September 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

We're so pleased to hear about your positive experience! It's wonderful that Marie was able to provide such excellent advice, helping you find exactly what you needed at a great price. We truly appreciate your kind feedback. -AK

Rated 5 out of 5 stars

Excellent service from Marie

Popped in to buy some grab adhesive, it had been a while since I had visited the store. The store was well stocked and organised, I was served by Marie who was amazing, professional, polite, efficient and knowledgeable about the products. Marie's service made my visit, thank you.

9 September 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Dean, We're so pleased to hear about your positive experience and that you found our store well-stocked and organised. It's wonderful that Marie provided such amazing, professional, and knowledgeable service, making your visit enjoyable. Thank you for your kind words. - Sean

Rated 5 out of 5 stars

Steven the security Guard was…

Steven the security Guard was Exceptional today. He went over and Above the Call of Duty. Listened to what my Needs were as a customer and responded with positivity and professionalism.
Glad to have a reliable store close by.

10 September 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Patrick, we're so pleased to hear about your fantastic experience! It's wonderful that our security colleague went above and beyond, listening to your needs with positivity and professionalism. We truly appreciate your kind feedback. -LG

Rated 5 out of 5 stars

Went into wick today and Marie made a…

Went into wick today and Marie made a nice experience and gave us the help we needed very polite woman

9 September 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Thank you for taking the time to share your review with us. We're really pleased to hear that Marie provided helpful and polite service during your visit. -AK

Rated 5 out of 5 stars

new bathroom

We needed a new bathroom and visited Wickes Dunstable.. We met Mr Raphael Simmons, the Design consultant who was very helpful in helping us to design the bathroom and select the correct appliances and fittings. He visited our home to get the exact measurements .From then on when the order was placed we were given an update of delivery each time and the start date for work to commence. The fitters who were assigned for this job were excellent . They turned up on time and got on with the job and tidied up when finished for the day. The whole job was completed within a week
and we are very pleased with the result.
We definitely would recommend them without any hestitantion .

17 August 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, M Nunes. Thank you for taking the time to share your review with us. We're delighted to hear that Raphael at our Dunstable store provided such helpful support throughout your bathroom project, from the initial design consultation to the home visit and planning process. It's also wonderful to know that the installation team delivered a professional service, completing the work on time and keeping everything tidy along the way. We're thrilled that you're so pleased with your new bathroom and truly appreciate your recommendation. Thank you for choosing Wickes. - Scott H

Rated 5 out of 5 stars

I have been a trade customer of the…

I have been a trade customer of the Dunstable branch of Wickes for many years and is my go to suppler for most everyday items, being do quick and convenient. On a recent visit to the store I was initially unable to find what I wanted and assumed the blocks I wanted were out of stock. Fortunately I checked with Marie on the till who was very helpful and assured me there were actually plenty, they had just been relocated since my last purchase. Thank you!

5 September 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, Roy. Thank you for taking the time to share your review with us. We're really pleased to see that Wickes is your go-to supplier for most everyday items. We're also happy to see that, Marie was able to help find the stock of the blocks you were looking to purchase. Thank you again for your kind feedback and continued support. We look forward to welcoming you back soon. - Scott H

Rated 5 out of 5 stars

Staff were extremely helpful

Staff were extremely helpful, polite and friendly 😊

3 September 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Jannet, Thank you for your wonderful five-star review! We are so pleased to hear that our team was extremely helpful, polite, and friendly. We truly appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Decent store helpfull staff

Decent store helpfull staff, they have what I need most times

3 September 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hello Guy, Thank you for taking the time to share your positive feedback. We're so pleased to hear that you find our staff helpful and that we often have what you need. -JG

Rated 5 out of 5 stars

A member of staff called Ricky…

A member of staff called Ricky (Dunstable branch) helped me to solve a tricky job involving installing some guttering which required lots of parts. He was very friendly and patient. He also thought of a way to solve my puzzle which I hadn’t thought of myself, demonstrating great initiative.

29 August 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Damian, We're so pleased to hear about your positive experience at our Dunstable branch. It's wonderful that Ricky was so friendly and patient, and demonstrated great initiative in helping you solve a tricky job. - FC

Rated 5 out of 5 stars

I got very good service for rickey and…

I got very good service for rickey and andy today. They took good care of me.

29 August 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Thank you for your wonderful review! We're so pleased to hear that Rickey and Andy provided you with such good service and took great care of you. -AK

Rated 5 out of 5 stars

I visited the store and recieved the best customer servicd

I visited the store and was given service by Ricky and Andy. These Gentlemen were extremely helpful and kind, I really appreciated their support and guidance they gave. I will highly recommend seeking support from them when visiting the shop.

29 August 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

We are so pleased to hear about your positive experience and that Ricky and Andy provided such helpful assistance. It's wonderful that they could assist you with impressive customer service! -AK

Rated 5 out of 5 stars

Ricky in the Dunstable store helped me…

Ricky in the Dunstable store helped me with a DIY plumbing problem. He helped me select the needed pieces to complete my project. His experience saved me purchasing the wrong pieces and the time and effort I would have otherwise had to deal with. Thank you Ricky.

29 August 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

We're so pleased to hear about your positive experience with our team! It's wonderful that Ricky was able to assist you and help you select the correct pieces. Thank you for your kind feedback. -AK

Rated 5 out of 5 stars

Helpful Marie helped us on till

Marie helped us on till, polite and helpful
Thanks

25 August 2026
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi There,

We're delighted to hear that Marie was helpful and polite during your visit! Thank you for your kind words. -Ellysse

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