Wickes - Dundee Reviews 120

I was most impressed by Jon, the design consultant who helped design my bathroom renovation. He was friendly knowledgable and patient. He understood and enhanced my original ideas ending up with a design I am very happy with. I look forward to working with the rest of the Wickes team on the delivery and installation phase.

We bought bitumen roofing sheets. They were delivered quickly with a very nominal charge compared to other sellers. They were thicker than other similar products and have a 20 year guarantee. Excellent all round. Great quality and they were reduced as well. Fantastic!

Jon was very helpful and we could tell right away he had a lot of knowledge and was able to offer great suggestions of what we could do with our kitchen space. He helped us create a wishlist for our kitchen and at no point did he make us feel pressured at all to make decisions. With his helpful guidance we were able to pick the best fit for the space we have. Would highly recommend booking an appointment with Jon.

I am giving Tony, a full 5 🌟 rating.
This man went out of his way, actually above and beyond to help myself out with some seriously irritating measurements of different item's I bought. Huge thank you Tony, you are a credit to this company.
Mr P. Scott...

From the minute we met Jon, his manner, knowledge and professionalism was outstanding. We have zero experience in any sort of house upgrades and we gave him quite the challenge designing our small bathroom but we were absolutely delighted with the plans. He spent time going through our bathroom design needs but also our financial limitations.
Nothing has been too much trouble for Jon, he has been great at communicating each step of the way with us.
We can't wait until the work starts and our minds are at peace knowing that Jon is only ever a phone call away if we are unsure about anything. Thanks Jon!

Buying a new kitchen proved to be incredibly more complicated than we expected. The choices and options are almost endless. We were extremely grateful to Jon for his care and attention in working our way through it with great visualisations at every stage which made it easier to understand. He was incredibly patient and good humoured throughout. It really made a difference.

I visited Wickes in Kingsway Dundee yesterday. I am not a regular used of DIY stores and didn’t know where to look for the items I required. I approached an assistant called Janet and she took me to the isle and pointed out the goods I required. She was friendly and very efficient. She then took me to the checkout and completed my purchases. It was a delight to receive such a high level of customer service which is sadly lacking in some stores. Janet is a great asset to Wickes

A flawless bulk delivery of palleted materials and jumbo bags.

Janet was a great help

Janet was an absolute star. She could not have done anymore to help and nothing was too much trouble. She is a great asset to your company

I shop in Wickes regularly as I run a property maintenance company. The products are generally good quality and fairly priced. There is a great selection of products and I usually find everything I need.
Caitlin today was very helpful and always engages and says hello. She is probably the only staff member who will actually speak to you. The rest won't look in your direction or acknowledge you unless you need to ask for something.

Weekend student on the tills, Tiegan. Been at the Dundee store a couple of years(?). Always smiles. Always polite. Always helpful. Presents well. If I were an employer looking for a front of house person, I’d offer her a job. A credit to the manager who took her on.

I had planned to use Wickes from the beginning, I used their website and was able to easily put together what I wanted for my kitchen. I made an appointment on the website for a home visit. Scott Lorimer was assigned as my design consultant from my local store, Dundee, He came to my house and we discussed what I wanted however I wasn’t sure of how to design it, Scott came up with an excellent design which now it has been installed it is stunning. I did go into the store to meet my Scott to see the design and the quote for my kitchen which I was happy with. I was quickly assigned a company to take out and fully install my kitchen. The installers were fantastic, they were tidy, worked 10 hour days and great workmanship. Also Danielle from Wickes customer service kept in touch through the install. I highly recommend using Wickes in Dundee, I’m delighted with my new kitchen.
Arlene

Jon at Dundee wickes was very helpful and designed our kitchen for us.
He came up with some good ideas that we hadn’t thought about.
Would definitely recommended.

We knew what we wanted and the Wickes designer measuered it and put it on the computer and helped with the details.
The firm who installed the kitchen were brilliant. Chris Woods managed the installation as well as being the jner responsible for fitting the kitchen. He used a very professional bunch of skilled people to do the electrics plastering painting and tiling. We are left with a beautiful kitchen exactly as we planned it.

I was looking for 2 outside electrical junction boxes at Dundee Kingsway Wickes and Teigan was able to direct me to Aisle 9 for them. Just what I needed. Many Thanks.

Caitlin very helpful and pleasant always has time to assist and help in anyway

We popped into have a look at the kitchen section and chatted with designer Scott Lorimer. Scott was warm welcoming and we booked a design consultation. Scott took our ideas and made it come to life. He kept us in budget without downgrading our vision, it was evident that Scott has an excellent knowledge of your products and was able to guide us through different options an styles. Scott was an absolute joy to work with from listening to our ideas, design and booking delivery. Wickes Scott is an absolute credit to your company!!!
overall 5* experience that exceeded our expectations !!!

We went to wicks to get some ideas for a new bathroom. And the service we received was excellent. The advisor Jon Firmin was 1st class he listened to what we wanted gave us ideas of different solutions and could not do enough to help us through the whole process.

caitlin served me in ddee branch and was very helpful