Came in unsure of which paint i needed to cover over a previous paint job in my garden shed. Had great advice from Jess and yan helping me get the correct ronseal paint. Great staff and amazing advice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Came in unsure of which paint i needed to cover over a previous paint job in my garden shed. Had great advice from Jess and yan helping me get the correct ronseal paint. Great staff and amazing advice... See more
Company replied
I was very pleased with the advice and support I received from Julie during the design stage and the fitter Kevin also did an excellent job. Overall I am very pleased with the completed kitchen. The o... See more
Company replied
The Wickes Dorking branch is always my preferred store because of the super helpful staff. Everyone is always wiling to help, whether it’s carrying heavy items to my car (thank you Dan), finding parti... See more
Company replied
I wish that I had read these reviews prior to ordering from Wickes. This month alone so many delivery complaints!! I waited in for 3 hours ( time slot by City sprints) . Then got a text in the la... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Vincent Lane, Dorking, Surrey, RH4 3HQ, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always helpful. Good range and prices.
Craig served me today, friendly and efficient.

Reply from Wickes - Dorking
Craig was very helpful in offering to take my bags of smokeless fuel and logs to the car. Thank you very much Craig.

Reply from Wickes - Dorking
A big thank you to Craig who loaded the heavy compost bags into my car.

Reply from Wickes - Dorking
Wonderful service from Craig! Helped carry out the heavy flooring. Thank you!

Reply from Wickes - Dorking
Helpful member of staff.
Craig
Found what I needed and helped me to load it into car.
He was great and will go far.

Reply from Wickes - Dorking
Craig is always helpful and customer focused. Good merchants in dorking.

Reply from Wickes - Dorking
We had a fantastic experience with Domnic at Wickes Dorking, starting from an extremely helpful in-store design consultation, through to placing the order and arranging delivery for our kitchen.
The products we ordered were of good quality and easy to assemble.

Reply from Wickes - Dorking
I felt that the staff were very helpful, especially in telling me where stuff was as it's quite a big store. Also, I felt quite comfortable walking around the store as it was clean and tidy. I would definitely go back again and it will get highly recommended by myself. Well done Wickes Dorking 👏🏻

Reply from Wickes - Dorking
I found the staff very pleasant and very helpful, the store was very neat and tidy and well stocked. :)

Reply from Wickes - Dorking
Great service from the team in Dorking. Ace

Reply from Wickes - Dorking
The Dorking branch of Wickes is the best in the area. Really helpful staff and the chap on the tills called Craig was very attentive.

Reply from Wickes - Dorking
Very helpful staff that assisted with taking heavy items to my car

Reply from Wickes - Dorking
Thanks for your really helpful and experienced advice Julie, my project benefitted enormously, I’m very happy with it 👍

Reply from Wickes - Dorking
Came in to have a bit of a browse and recieved help finding the correct aisle when I asked a man with long hair cycling for charity near the tills. Very impressed to see the store has raised over 8 thousand for brain tumour charity and will definitely be in again to support them.

Reply from Wickes - Dorking
Very well laid out Store with wide range of the usual DIY products and tools. Helpful staff, easy parking.

Reply from Wickes - Dorking
Excellent store, with friendly, knowledgeable staff offering appropriate advice.
Plenty of parking and good support for local charities.

Reply from Wickes - Dorking
Easy parking leading to logically set out displays with easy-to-read price labels on a massive stock. Very friendly and exceptionally helpful staff throughout and great to see Wickes supporting The Brain Tumour charity.
All in all a happy place to shop !

Reply from Wickes - Dorking
We went to Wickes (Dorking branch) today. Craig greeted us as soon as we entered the store. We bought 6 bags of smokeless fuel and Craig not only helped us put the bags on our trolley, he also offered to put these bags into the boot of our car - we of course accepted! Craig was so friendly and helpful - he is a credit to the Dorking Wickes. Many thanks

Reply from Wickes - Dorking
I am in the process of getting quotes for a new bathroom and kitchen. I have been communicating with Rupert Hinkes who has been extremely helpful and has fantastic customer service skills. He has very kindly made an appointment with me to size up the kitchen & bathroom and to give me a quote. I have advised Rupert of my budget and he has said he can make it work so I trust him 100%. He has just moved from the Dorking branch but is still making the effort to go out of his way to visit me.
Extremely happy with Wickes and Rupert’s fantastic customer service and so looking forward to getting a new “Camden” kitchen and a bathroom.

Reply from Wickes - Dorking
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.