I use Wickes (Chesham) regularly. On this visit I managed to get all the items needed, they were fairly easy to find and set at a reasonable price. I was served by Majid who is always friendly, helpfu... See more
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See what reviewers are saying
We are really impressed with the speed with which everything has happened - as well as the organisation and knowledge of the person who looked after us - Aaron Bernstein. He came to visit our house to... See more
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I emailed customer service about a faulty product, it was resolved and a new one is due to be sent out. Matt from Chesham branch was very helpful and professional over the phone. They dealt with ab aw... See more
Company replied
Bought some tiles this morning, realised they were too heavy for the car and would have to order online. Very nice helpful young man instore helped us place the order in store. Very appreciated as w... See more
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Company details
About Wickes - Chesham
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
- Promise 1
Contact info
Townsend Road, Chesham, Hertfordshire, HP5 2AA, United Kingdom
- +441494776932
4.9
Excellent
289 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Went into store this morning to buy…tiles
Went into store this morning to buy some tiles, I had no chance of managing it myself as I was with my baby. I was served by Jake who was really friendly and incredibly helpful. It’s great to have a friendly and helpful store in town.
27 May 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Charlotte. Thank you for taking the time to share your review with us. We're delighted to see that, Jake, was really helpful and provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
Majid at Chesham is always a great…
Majid at Chesham is always a great help. He has provided solid customer support time and time again. Thanks! Ray
7 May 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Ray. Thank you for taking the time to share your review with us. We are really pleased to see that, Majid, always provides excellent customer service during your visits. Thank you again for your kind feedback. - Scott H
Great customer service from James
Great customer service from James, I have a Braintumour, he helped me carry some cement. Thanks
11 May 2026
Unprompted review
Reply from Wickes - Chesham
We appreciate your kind words! We are so glad we could assist you during your visit. Thank you for sharing your positive experience. - Sean
Helpful JB
Bought some tiles this morning, realised they were too heavy for the car and would have to order online. Very nice helpful young man instore helped us place the order in store. Very appreciated as would have had to do that myself at home.
Would highly recommend this store.
Well done JB pleasure to shop with you
22 February 2026
Unprompted review
Reply from Wickes - Chesham
Hi Dolly, Thanks for taking the time leaving your review. We're happy to hear that JB was helpful in placing your order, and we're glad you enjoyed shopping with us. Thanks again for the kind feedback. -JL
We had Jake assist us in sorting…
We had Jake assist us in sorting through our list of stuff we needed. Very helpful.
14 April 2026
Unprompted review
Reply from Wickes - Chesham
Hi Michael,
We're delighted to hear that Jake was helpful as you sorted through your needs. Thank you for your positive feedback. -Ellysse
Shammas was great
9 April 2026
Unprompted review
Reply from Wickes - Chesham
Hi Tom, Thank you for your review which highlighted our team member Shammas in our Chesham store. We value your business.
Majid was excelent help!
7 April 2026
Unprompted review
Reply from Wickes - Chesham
Hi Dusan, Thank you for telling us about your visit to our Chesham store and in particular how helpful you found our colleague Majid. We value your business.
Reply from Wickes - Chesham
Hi, Thanks for taking the time leaving your review. We are happy to hear that Majio was able to help you and provide a positive experience this is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
Slammas was absolutely fantastic
Slammas was absolutely fantastic. He has a great way with people and helpful advice to help me achieve what I needed. Will definitely be coming back he’s a very valuable asset to Wickes.
9 March 2026
Unprompted review
Reply from Wickes - Chesham
Hi Elliot Odle, We appreciate you sharing your experience. We're happy to hear that you found Slammas advice helpful and that you'll be coming back to Wickes in the future. -LC
Very poor Chesham experience
Booked an appointmen for a kitchen design, got email confirmation, drove 30 mins to get there. No one there to see me. A staff member with a beard came and said she does not start that early, looked like I was an annoyance and he could rebook possibly later that day or another. No apology for my wasted time and petrol to get there. He showed no evidence of caring and when I said he could have apologised he just said in return ‘yeah’. I have ordered a kitchen from Howdens instead as they have excellent customer service. Lesson learnt.
7 March 2026
Unprompted review
Reply from Wickes - Chesham
We regret to hear about the trouble you experienced with your appointment. Thank you for bringing this to our attention. We'll look into this to prevent similar situations in the future. -AK
Majid was very helpful
Majid was very helpful. Proffesional service like this is rare.
25 February 2026
Unprompted review
Reply from Wickes - Chesham
Hi Chris, Thank you for your five-star review which mentioned our colleague Majid from our Chesham store. Your review is very much appreciated. - DG
I was very pleased with the visit
I was very pleased with the visit. Majid was very helpful and had great knowledge to help me with my task. Very handy to have a store like this in town.
24 February 2026
Unprompted review
Reply from Wickes - Chesham
Hi Waqas Hussain, We appreciate you sharing your feedback with us. We're happy to hear that you were pleased with your visit and that Majid was very helpful to you. -LC
Calum helped me very politely and…
Calum helped me very politely and professionally deal with a product return issue.
Also a well done to Jake for his help.
16 February 2026
Unprompted review
Reply from Wickes - Chesham
We appreciate you sharing your feedback! We're happy to hear that Calum was polite and professional with your product return. Thanks for acknowledging our team's help. -AK
Majid was very friendly and helpful and…
Majid was very friendly and helpful and helped us with our project. Thank you.
15 February 2026
Unprompted review
Reply from Wickes - Chesham
Hi Lauren, Thanks for taking the time leaving your review. We are happy to hear that Majid was very friendly and was able to help you with your project. Thanks again for the kind feedback. -JL
Am very happy with people working…
Am very happy with people working there.
Specially majid
10 February 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Thank you for taking the time to share your feedback with us. We are happy to hear that Majid and the team were able to provide quality customer service. -SM
Majid and Shamass are both really nice…
Majid and Shamass are both really nice guys who go over and above to help it’s what I call old fashioned service
5 February 2026
Unprompted review
Reply from Wickes - Chesham
We're happy to hear that you received such wonderful service. It's great to know Majid and Shamass went the extra mile to assist you. Thank you! -AK
We had a lovely and informative meeting…
We had a lovely and informative meeting with Mya, who listened well and took on board our requirements, to which she very professionally applied her product knowledge.
2 February 2026
Unprompted review
Reply from Wickes - Chesham
Hi Ronnie, we appreciate you taking the time to share your thoughts. We're happy to hear that you had a lovely and informative meeting and that our team member listened well. -LG
One of guy work there named Majid is…
One of the guy work there named Majid is really helpful and a great person .
28 January 2026
Unprompted review
Reply from Wickes - Chesham
Hi Waqar.
We appreciate you sharing your experience. We're happy to hear that Majid was helpful and a great person.- PP
Excellent customer service served by…
Excellent customer service served by Majid
27 January 2026
Unprompted review
Reply from Wickes - Chesham
HI Rob, Thanks for taking the time leaving your review. We are happy to hear that Majid was able to show the level of service we aim to achieve. Thanks again for the kind feedback. -JL
Majid is excellent very helpful great…
Majid is excellent very helpful great customer service.
22 January 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Mr Mahmood. Thank you for taking the time to share your review with us. We are happy to see that Majid provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
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