Wickes - Bristol Reviews 

190
•
TrustScore 4 out of 5

4.1

Unit 2, Aldermoor Way, Longwell Green, Bristol Avon, BS30 7DA, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I personally would like to say a massive Thank You to Rich Bounds design consultant for such a professional, helpful service given to myself, in the designing of my new kitchen. He is extremely know... See more

Company replied

Rated 5 out of 5 stars

I am currently midway through a garage conversion and buying a variety of products from Wickes. You were out of stock of paint I needed but Lauren went out of her way to another store to get the paint... See more

Company replied

Rated 5 out of 5 stars

I recently went into Wickes Bristol for some bits to renovate my house. I was helped by Lauren who was able to point me in the right direction for all the bits I needed, from paint to flooring, even g... See more

Company replied

Rated 1 out of 5 stars

Delivery driver had been unbelievably rude to my pregnant wife. Obstructing our walkway with over 150kg of products and expecting her to move it on her own. Wickes didn’t care about this or that we wo... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Bristol

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Unit 2, Aldermoor Way, Longwell Green, Bristol, Avon, BS30 7DA, United Kingdom

  • +441179609716

4.1

Great

TrustScore 4 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(190)

14,688 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very knowledgeable and helpful staff

Very knowledgeable and helpful staff. Thank you :)

13 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great customer service and the store…

Great customer service and the store manager is a top bloke

5 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Experienced and knowledgeable staff…

Experienced and knowledgeable staff which are a genuine pleasure .
Couldn't recommend them higher. Much better than other popular chains .
I wouldn't go anywhere else 😀

11 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Rob, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Rich in the kitchen design was very…

Rich in the kitchen design was very informative and very friendly. Thank you.

13 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent customer service, 5*!

Couldn’t find a product and I asked someone from customer services who was very knowledgeable. They showed me exactly where it was and gave me some very useful information about the product. 5* service.

13 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Lewis, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Kitchen design

We have just ordered our new kitchen with the expert help of Rich Bounds at the Wickes Longwell Green store. We would really recommend meeting with Rich to discuss your ideas to see what you can achieve with a thought through kitchen design. We were impressed with the choice on offer and the customer care provided, we did not feel rushed or pressured during the process and the communication was great. Thanks Rich for all your help, we look forward to getting our new kitchen!

12 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hey Jodie, thank you for sharing your wonderful feedback! We're thrilled to hear about your positive experience ordering your new kitchen with Rich at our Longwell Green store. It's fantastic to know that he provided expert help and guidance, allowing you to achieve your dream kitchen design. We appreciate you highlighting the extensive choice and excellent customer care you received, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Lovely and helpful store

Lovely and helpful store, nothin is too much trouble and the staff are very helpful, highly recommend this store

4 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent Customer Service

Shane Gibbs is an absolute asset to your Company…. Our kitchen journey was complete today, from start to finish a real top man, his service was second to none, patient, thorough and nothing was too much trouble.

11 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hey Richard and Tina, thanks for your wonderful kitchen feedback, and I'm delighted that Shane was first class throughout kitchen project, enjoy your new space! - Dylan

Rated 5 out of 5 stars

One stop shop

One stop shop for all the items I needed to carry out my project at home . Friendly staff and competitive prices , had the answers to my questions so can’t knock them , got friends in the building trade who use them as well

4 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi, Stephen. Thank you for taking the time to share your review with us. I'm really pleased to see that you find us to be a one-stop shop for all the materials you required for your project. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Had a great experience at this store.

Had a great experience at this store.
I needed advise and the staff where very knowledgeable and more then happy to help. Very please thank you

20 December 2024
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Nathaniel, thanks for taking the time to share this feedback, we are pleased to hear that you had a great experience in store, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Great staff and great service 👍👍

8 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Chris, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Everyone at Wickes was very helpful

Everyone at Wickes was very helpful. Great team… Would definitely recommend this store.

4 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi, Liam. Thank you for taking the time to share your review with us. I'm really pleased to see that you found our team to be really helpful in store. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Had the pleasure of speaking to Nathan…

Had the pleasure of speaking to Nathan this morning was a bit nervous at first as its a big commitment buying a kitchen he demode a wide range of kitchens before booking be in for a design consultation. Made me feel welcome and didn't put any pressure on me to buy thankyou again for making my experience so warming

7 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Garry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nathan and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Brilliant store

Brilliant store. Staff and manager go the extra mile. Makes finding what you are looking for easy and time saving. 5 stars

9 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

We're thrilled to hear about your positive experience! It means so much to us that you found our store brilliant and that our staff and manager went above and beyond to assist you. We truly appreciate you taking the time to share your feedback; it motivates our team to continue providing excellent service and making your shopping experience as easy and time-saving as possible. Your five-star rating is a wonderful testament to their hard work and dedication, Thank you again for choosing us! - SF

Rated 5 out of 5 stars

Fantastic store got everything I needed…

Fantastic store got everything I needed for the job I had planned to do. Received exceptional customer service from staff who were more than happy to assist me.

9 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Macauley, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Easy store to navigate and is well laid…

Easy store to navigate and is well laid out. Staff are super friendly, helpful and knowledgeable. Happy to shop here again.

4 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Shaun, Thank you for taking the time to leave your review. We're delighted to learn about your experience and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Brilliant service at a well organised…

Brilliant service at a well organised Wickes. Found staff very helpful and everything easy to find. My DIY go to store.

7 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Adrian, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Very pleased

I recently went to store to purchase a bathroom for my recently purchased house. When I walked in I bumped into the manager Nathan Litterick who assisted me in setting up a meet with one of the designers a fella by the name of Rich Bounds who was able to bring my ideas to life. I agreed to the design and made my purchase based on that design. Now just waiting for the installation. All in all very happy with my experience in this store.

3 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Jack, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Rich and how pleased you are with the service they provided. We greatly appreciate this feedback and hope you enjoy your new space. - FB

Rated 5 out of 5 stars

Smooth and transparent

The designer made it easy to understand every section of the plan. He also helped us in every stage of the planning and helping with which would suit the design of the kitchen we wanted. Whilst being friendly and always making us chuckle.

7 January 2025
Unprompted review
Wickes - Bristol logo

Reply from Wickes - Bristol

Hi Alex, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We greatly appreciate this feedback and hope you enjoy your new space. - FB

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look