Lovely company - who when I had an issue with my delivery sent out a replacement the next day and were friendly and helpful to ensure my gift wasn't lost. Much appreciated. Would highly recommend.
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See what reviewers are saying
I have shopped with Wheelers for over ten years now. The team are always polite, their service is excellent and the products are always packaged safely and arrive quickly. I recently purchased so... See more
Ordered a customised gift for my mums birthday on Friday evening, I paid a bit extra for delivery as I panic around Christmas but it arrived today! I was updated throughout the journey & was amazed at... See more
Thank you so much for the speedy delivery of the Aspinal passport covers. My husband will loves his one and it's come on time in a really short period before his birthday. Both covers are absolute st... See more
Company details
Information provided by various external sources
The largest UK authorised Mont Blanc retailer stocking the entire Montblanc range of ballpoint & fountain pens, cufflinks & wallets. FREE next day UK.
Contact info
United Kingdom
- www.wheelersluxurygifts.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service, friendly staff
I made a number of enquiries about a pen and was always answered quickly and pleasantly. When I came to order the order was handled equally quickly and pleasantly. Excellent service.
Excellent Service
I was really impressed with how quickly my Mont Blanc agenda arrived. It was packaged really well too! I would definitely buy from Wheelers again. Thank you Wheelers!
Great service
Ordered a refill for Mont Blanc ballpoint pen, item arrived very quickly, correct fit and no postal charge. Excellent service .
Excellent service
Put order in,involved engraving.engraver left message to check all as intended,spoke to team over weekend.pen arrived on time as expected.what more could you ask for?pleasant attentive effective personal service,refreshing change to usual experience.
Disgruntled + grumpy
Ordered three swarovski pens : one white and two amethyst. Paid for special delivery as in hurry for them as presents. Mandy telephoned me later same day to apologise and say the amethyst out of stock and would I like another colour - I chose baby-blue. However I was sent the grey pens. I had to email twice (before getting a response) explaining all the above and that I really didnt want to have time + expense of returning them and could I get some compensation instead for their error. I received email back saying just to return them + they would refund. No mention of postage refund for both journeys. My order was c.£150 so not cheap and I feel a bit disgruntled.
Fantastic site, extremely helpful staff, pleasure to do business with!
I feel the staff at this company are such lovely people, I must say I feel like I am chatting to friends when I call.
I would have no hesitation in recommending their services!
Montblanc
I purcashed three Montblanc items,good prices,well wrapped & expediently despatched.
Refill arrived write in time
Have saved the web site for future purchases
Did everything it said on the box, grand service
No criticism whatsoever, arrived on time, nicely gift wrapped and the final recipient was very pleased. would not hesitate to use Wheelers again should the need arise
Fast delivery excellent value great customer service
I was so pleased with my shopping experience with this company. Would definitely recommend.
GREAT SERVICE & DELIVERY
GREAT SERVICE & DELIVERY, had to return this item, credit was given immediatley. will use this company again.
great service
looked everywhere on high street for charm birthstone looked on internet &wheelers
came up .very nice
very good service but a little agrow with delivery my end
very good service over the years
Good service
I made the order, the goods were as described and arrived quickly. Very happy with the service.
Brilliant customer service
I have bought several times from wheelers, there customer service and advice are second to none.
I will always be a return customer.
Great service and great products
The shipping was very fast, and the products was exactly as described.
Ordered a watch that was out of stock
I ordered, and paid, for a Hugo Boss watch (that of course was in stock), however i later received an email saying they didn't have it anyway.
Keeping the online shop updated is the least you can do!
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