Wheelers Luxury Gifts Reviews 

118
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lovely company - who when I had an issue with my delivery sent out a replacement the next day and were friendly and helpful to ensure my gift wasn't lost. Much appreciated. Would highly recommend.

Rated 5 out of 5 stars

I have shopped with Wheelers for over ten years now. The team are always polite, their service is excellent and the products are always packaged safely and arrive quickly. I recently purchased so... See more

Rated 5 out of 5 stars

Ordered a customised gift for my mums birthday on Friday evening, I paid a bit extra for delivery as I panic around Christmas but it arrived today! I was updated throughout the journey & was amazed at... See more

Rated 5 out of 5 stars

Thank you so much for the speedy delivery of the Aspinal passport covers. My husband will loves his one and it's come on time in a really short period before his birthday. Both covers are absolute st... See more

Company details

  1. Gift Shop

Information provided by various external sources

The largest UK authorised Mont Blanc retailer stocking the entire Montblanc range of ballpoint & fountain pens, cufflinks & wallets. FREE next day UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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No recent history of asking for reviews

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4.9

All reviews

(118)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service, friendly staff

I made a number of enquiries about a pen and was always answered quickly and pleasantly. When I came to order the order was handled equally quickly and pleasantly. Excellent service.

30 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I was really impressed with how quickly my Mont Blanc agenda arrived. It was packaged really well too! I would definitely buy from Wheelers again. Thank you Wheelers!

29 November 2012
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a refill for Mont Blanc ballpoint pen, item arrived very quickly, correct fit and no postal charge. Excellent service .

28 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

Put order in,involved engraving.engraver left message to check all as intended,spoke to team over weekend.pen arrived on time as expected.what more could you ask for?pleasant attentive effective personal service,refreshing change to usual experience.

28 November 2012
Unprompted review
Rated 2 out of 5 stars

Disgruntled + grumpy

Ordered three swarovski pens : one white and two amethyst. Paid for special delivery as in hurry for them as presents. Mandy telephoned me later same day to apologise and say the amethyst out of stock and would I like another colour - I chose baby-blue. However I was sent the grey pens. I had to email twice (before getting a response) explaining all the above and that I really didnt want to have time + expense of returning them and could I get some compensation instead for their error. I received email back saying just to return them + they would refund. No mention of postage refund for both journeys. My order was c.£150 so not cheap and I feel a bit disgruntled.

28 November 2012
Unprompted review
Rated 5 out of 5 stars

Montblanc

I purcashed three Montblanc items,good prices,well wrapped & expediently despatched.

28 November 2012
Unprompted review
Rated 2 out of 5 stars

Ordered a watch that was out of stock

I ordered, and paid, for a Hugo Boss watch (that of course was in stock), however i later received an email saying they didn't have it anyway.

Keeping the online shop updated is the least you can do!

16 January 2012
Unprompted review

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