Whatnot Reviews 

12,188
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 6,710 reviews, reviewers had a great experience with this company. Consumers frequently mention how much they enjoy the interactive live auctions and the very simple application process. Buyers appreciate the welcoming community of sellers and note that purchases usually arrive quickly and well-packaged. However, some customers also noted issues with receiving defective products, unexpected shipping charges, and occasional missing items. A few other people also felt that certain bids turned out to be overpriced compared to finding the same goods elsewhere. Some reviewers were not happy with missing out on giveaways or facing difficulties when trying to request refunds for problems.

What people talk about most

Product

Consumers find product to be a mixed experience, with many reviewers highlighting great items, fast shipping,... See more

User experience

People report positive experiences with user experience, highlighting that the application is simple and very... See more

Price

Reviewers mention mixed feelings about price, as experiences vary widely across the platform. While many... See more

Application

Clients share positive opinions on application, finding the platform very simple, well-organized, and easy to... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers praising quick shipping times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy purchasing on whatnot. I looked at shopping on tiktiok and I did not like their platform for several reasons, first being clutter and confusion, and second, the atmosphere is not like sellers... See more

Rated 5 out of 5 stars

I was new to Whatnot & was a bit skeptical. But, I just made multiple purchases from a few different sellers for Graphic Tees & shoes. I was able to snag all items at insanely low prices. Each seller... See more

Rated 5 out of 5 stars

A great new shopping experience, safe and has been efficient, no messing about with individual payments it’s all set up whoever you choose to buy from. A lovely community with genuine people selling t... See more

Rated 5 out of 5 stars

A fabulous platform to find good quality and deals. Also reassuring to purchase worry free with product assurances from Whatnot. Very reasonable shipping prices too with no further charges in many sit... See more


Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(12,188)

7,898 reviews in the last 12 months

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Rated 3 out of 5 stars

Been shopping on Whatnot for a while…

Been shopping on Whatnot for a while now. All was well until this past 2/3 weeks when I have found the inconsistency on postage most strange.

With the majority of sellers you pay postage for the first item and then the next two are free. However I queried postage on one parcel and was told it was the weight … so I weighed the parcel when it arrived. It weighed 1 Kg but I paid for 2.3 Kg ! When I queried this they said the seller changed the weight nd refunded me 1.26 ! The original total postage had been 6.24! I deducted the 20% tax and 5% surcharge off the original bill and it still didn’t add up at all. I have no idea how they arrive at these costings at all.

Yesterday I purchased from two different sellers, buying three items from each. The postage was paid for the first item and the remaining two were free…

Tonight I purchased three things from a seller and I paid postage on two of the three things. The first two items were nipple covers and the third was a jumper… the postage was a total of £6.32 !! How heavy can nipple covers be !! I’m totally baffled ….

29 September 2026
Unprompted review
Whatnot logo

Reply from Whatnot

We understand why different shipping charges can be confusing. Shipping is calculated using several factors, including package details, available shipping options, and the distance between the buyer and seller. Even similar items can have different shipping costs depending on the seller’s location. Shipping charges are clearly displayed for each item at the time of sale so you can review the cost before purchasing. If a charge doesn’t look right, our Support Team can review the specific shipment.

Rated 4 out of 5 stars

So far my experience has been great…

So far my experience has been great with a few bumps in the road here and there with missing items ,lost or damaged products. But other than that im enjoying the community and meeting new people to collaborate with and share common interests and hobbies.

29 September 2026
Unprompted review
Rated 5 out of 5 stars

So far

So far, I’ve made a few purchases that I’m really happy with. I had a couple hiccups, but they were taking care of quickly and honestly very satisfied so far with the app and sellers I’ve encountered.

28 September 2026
Unprompted review
Rated 5 out of 5 stars

My personal experiences

The streams are always entertaining, it’s always fun to communicate with the sellers and other folks in the chat. Shout out to Mo and Gio and the whole chat at On Point Fashions!!! GREAT team!

22 September 2026
Unprompted review

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