WEX Capital Reviews 

89
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

There is absolutely no other account executive that we can ever work with Gina Tuhlar is the best in the world and if you have the honors and luck to work with her, your fleet will always be up to dat... See more

Rated 5 out of 5 stars

Our Account Services Manager Jenn DuVall is the reason for our 5 Star rating. She continuously provides professional service whenever needed. No question is left unanswered, no issue is left unresolve... See more

Company replied

Rated 5 out of 5 stars

My experience at WEX Capital working with John Solis has been better than I could have ever imagined. He is not only hardworking and knowledgeable about all things important to truckers, he is 100% ho... See more

Company replied

Rated 1 out of 5 stars

Be aware*** I wanted to review their contract, therefore, I processed an application. WEX's contract is way too complex for me. WEX immediately filed a UCC on my company before I signed the contrac... See more

Company replied

Company details

  1. Alternative Financial Service
  2. also in
  3. Freight Forwarding Service
  4. Trucking Company

Written by the company

Freight factoring for truckers that simplifies invoicing, improves load management, and streamlines payment so you can get paid quickly. Our approach is simple. Easy invoice factoring that gets you paid today, cash flow for tomorrow, and fuel discounts to keep you saving mile after mile. No hidden fees and no surprises. Trusted partner Freight factoring advice and resources based on your needs Fast funding We work hard to get you paid within 24 hours No hidden fees No fuel card funding fees, no invoice-upload fees Easy invoice uploads Mobile app and web tools for uploading invoices, 24/7 Fuel card program Save thousands per year with fuel discounts at 4,500+ sites Free credit checks With 24-hour access to the largest database of freight broker payment information, you know you're selecting legitimate loads — color-coded for ease of use

Invoice Factoring From WEX Capital

Funding in 24 hours or less

Our approach is simple. Easy invoice factoring that gets you paid today, cash flow for tomorrow, and fuel discounts to keep you saving mile after mile. No hidden fees and no surprises.

Contact info

3.9

Great

TrustScore 4 out of 5

89 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(89)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I give it 5 stars the process was great

Mr. Juan Cardenas helped me through the process in the beginning and he was truly the perfect man for that job he was extremely professional and helpful he called and checked up on me throughout the whole process thank you Juan you are the best.

28 May 2024
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Reply from WEX Capital

Thank you for sharing your experience and for all the stars! We're so happy to have you onboard and to hear Juan was able to provide such a great experience. He really does go the extra mile for his clients and we'll be sure to share your kind words with him.

Rated 5 out of 5 stars

Bree worked diligently for us

Bree worked diligently for us! She went above and beyond our expectations to accomplish our goals! Thank you for taking the time to work with us!

9 May 2024
Unprompted review
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Reply from WEX Capital

Thank you for the great review and all the stars! We'll be sure to share your kinds words with Bree. We're delighted to hear you're having a great experience with WEX Capital and are happy to have you on board.

Rated 5 out of 5 stars

Just started using WEX

Just started using WEX, have tried OTR and RTS, they all have high rate than WEX, I really like how simple the platform is. I would like to recommend this factoring service to all of my friends. Justin Lee and Patty Smith have provided me great service.

16 May 2024
Unprompted review
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Reply from WEX Capital

Wow! Thank you for the great review and all the stars! We strive hard to not only have the most competitive rates in the industry, but also great people for our clients to work with. Both Justin and Patty are two of the best! We'll be sure to share you kind words with them. Thank you again for being part of the WEX family.

Rated 5 out of 5 stars

Great company to partner with

Great company to partner with. They had a product that fit our needs, was easier than traditional banking and had better rates. Getting started with them was easy and took less than 30 days. The team there is great to work with day in and day out.

14 May 2024
Unprompted review
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Reply from WEX Capital

Welcome to the WEX family! We're glad to hear that getting set up with WEX was a smooth & easy process. Thank you for sharing this great review and for all the stars! We truly appreciate it.

Rated 1 out of 5 stars

Really bad experience I just started…

Really bad experience I just started with this company I have lot of problems when I call for help there is agent hope really rode she’s thinking she Mr trump she told me you can go somewhere us I said ok when I trying to go back with my old factoring she’s not releasing my LOR and they file Ucc against my company they can’t do it because my 1st company didn’t porwide any Lor to them not yet know I have to so on them please don’t use this company very bad my big mistake to talk with hope lair crazy people

11 May 2024
Unprompted review
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Reply from WEX Capital

We sincerely apologize for any frustration you’ve experienced. We understand how disappointing it can be when expectations are not met. After reviewing your concerns and investigating the situation, we discovered that your interaction was actually with a different vendor and not directly with our company. We appreciate you taking the time to speak with us and allowing us to clarify this matter. Despite this mix-up, we are committed to helping resolve your issue. Our team is dedicated to providing excellent service and support, and we’re here to assist you in any way we can. Thank you for your understanding and for giving us the chance to address your concerns.

Rated 5 out of 5 stars

Positive Review For Wex Capital and Sheila

I wanted to take a moment to express my appreciation for the exceptional service provided by Wex Capital and particularly Sheila during my recent interactions with your team.

I encountered some challenges which required attention, and Sheila handled the situation with the utmost professionalism and efficiency. Her responsiveness, attention to detail, and dedication to resolving my issues were truly impressive.

I am thoroughly pleased with the level of service and support I received from Wex Capital. Sheila’s expertise and commitment reflect positively on your company and have left a lasting impression on me.

Thank you once again for your excellent service. I will not hesitate to recommend Wex Capital based on my positive experience.

10 May 2024
Unprompted review
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Reply from WEX Capital

We're so happy to hear this! Shelia is super proactive when it comes to her customers. We'll be sure to share your kind words with her. Thank you for your feedback and for all the stars!

Rated 5 out of 5 stars

Amazing factoring company to do…

Amazing factoring company to do business with. Thank you Alex Helton and your team for making the process a breeze.

10 May 2024
Unprompted review
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Reply from WEX Capital

Thank you for taking the time to let us know about your experience, and for all the stars! Alex is amazing! We're so happy you enjoyed working with her. We'll be sure to let her know about your kind words!

Rated 5 out of 5 stars

Justin was great guy he was always…

Justin was great guy he was always there if we need him.
We appreciate you Justin for all your hard work and help us

9 May 2024
Unprompted review
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Reply from WEX Capital

Thank you for taking the time to share your experience about working with WEX Capital and for all the stars! We'll be sure to share your review with Justin and appreciate you being part of the WEX family.

Rated 5 out of 5 stars

Love it they are so responsive through…

Love it they are so responsive through email and alway help with all my questions and always pay the next day my account!!!

8 May 2024
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Reply from WEX Capital

Thank you for the nice review and all the stars! We're glad you appreciate the lengths we go to in helping our clients. And yes, next day pay is something our clients love about working with WEX! Thank you for being part of our family.

Rated 5 out of 5 stars

Good company and Bree is the best

Very good company to factoring with and make is easy to apply. Bree Azai is very helpful, knowledgeable and walk you through the process and answer any questions that you may have and make communication open and very quick to respond any queries

15 April 2024
Unprompted review
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Reply from WEX Capital

Thank you for the amazing review! We couldn't be happier that you're enjoying being part of the WEX family. And yes, Bree is just awesome! She loves helping her clients in any way she can. Thanks again for the stars and for choosing WEX Capital.

Rated 5 out of 5 stars

Great company great rates

Great company great rates. Great customer service the best in the business. Even my representative Sheila is the best at her job. I love working with her because she helped me out in so many things in this industry she is number one in my books. I highly recommend her.

6 May 2024
Unprompted review
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Reply from WEX Capital

This is what we love to hear! And you're 100% right, Shelia not only loves her job, she loves helping her clients succeed, and we're lucky to have both her and you as part of the WEX family. Thanks so much for your kind words and all the stars!

Rated 5 out of 5 stars

Need help with factoring fast? Call WEX Capital

When our old factoring company Engaged Financial put us in a hardship by canceling our contract, without no notice. I called WEX Capital and talk to Mrs. Sheila Ousley. Since day one she help me with all the process, as quickly as she can. I really appreciate everything she did to get my company back on the road, with a great rate. Mrs. Sheila Ousley also help me get a Capital WEX fuel card credit line, with some discount. Mrs. Sheila Ousley went on and be on. She really understand and knows what she is doing. I really recommend if you looking to factor with WEX Capital to ask for Sheila Ousley, and I am sure she will help you get back on the road as soon as possible. Mrs. Sheila Ousley really knows what she is doing. Since day one Mrs. Sheila Ousley and her team make you feel like family. Thank you Sheila Ousley, keep up the great work

11 April 2024
Unprompted review
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Reply from WEX Capital

Thank you for the wonderful review and all the stars. We agree, Sheila is amazing! We will definitely share your kind words with her. We're happy to have you as part of the WEX family!

Rated 5 out of 5 stars

They are doing an excellent job…

They are doing an excellent job especially Bree .She is very helpful my experience is very good with them I’d like to thank to Bree

1 May 2024
Unprompted review
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Reply from WEX Capital

Thank you for taking the time to leave a review and for all the stars! We're so glad you enjoyed working with Bree and we'll be sure to pass on your kind words to her. We appreciate you being part of the WEX family!

Rated 5 out of 5 stars

WEX is so helpful.

Justin and Patti at WEX have been so helpful and understanding. They know we are very busy and have explained everything so we understand it. The implementation of factoring has been so easy. We really do appreciate all the help and support. When I have any questions, Justin and Patti are very responsive to everything we asked.

3 May 2024
Unprompted review
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Reply from WEX Capital

Thank you for the great review and the stars! We appreciate you sharing your feedback on working with Justin and Patti. They truly are two of the best here at WEX! We look forward to continuing to serve your needs.

Rated 5 out of 5 stars

It has been an absolute pleasure…

It has been an absolute pleasure working with Justin, Patricia and Terence service they provided is absolutely professional and they are interested in the well-being of your company. They go above and beyond to make sure that everything is OK. Highly recommended.

3 May 2024
Unprompted review
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Reply from WEX Capital

Thank you for sharing your positive experience with Justin, Patricia, and Terence and for taking the time to write this great review! We will be sure to share your kind works with them. We look forward to continuing to exceed your expectations.

Rated 5 out of 5 stars

Best Factoring Company

Best Factoring Company, very cooperative staff, Mr Juan and Mr Travis really helped a lot while my transfer to Wex and all queries where properly answered to satisfaction.

30 April 2024
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Reply from WEX Capital

We're happy to hear your experience with WEX Capital has been a good one! Juan and Travis are two of our best when it comes to taking care of our clients. Thanks for the stars, the great review, and for being part of the WEX family!

Rated 5 out of 5 stars

Great people

Great people! Super easy to deal with and always on time with handling my schedules.

25 April 2024
Unprompted review
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Reply from WEX Capital

We're so happy you chose to work with WEX! Customer service is one of the things we pride ourselves on. Thank you for the stars and the great review!

Rated 5 out of 5 stars

They’re doing an excellent job.

They’re doing an excellent job.

25 April 2024
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Reply from WEX Capital

Thank you for sharing your feedback and for all the stars! We love to hear that you're happy working with WEX.

Rated 5 out of 5 stars

Very nice

Happy to this point

23 April 2024
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Reply from WEX Capital

Thank you for the stars! We're happy to have you as part of the WEX Family!

Rated 5 out of 5 stars

JOHN SOLIS AT WEX CAPITAL

MY Experience with Wex Capital was not only professional they made me feel Part of the Wex family, John Solis was very helpful, He explains step by step the way Wex work I’m happy to say we now work with Wex Capital and can’t wait what the future holds.

20 December 2023
Unprompted review
WEX Capital logo

Reply from WEX Capital

We appreciate the kind words. We agree, John is great! We will be sure to share this review with John. Thank you for being part of the WEX Family!

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