West End Dental - Prestatyn Reviews 

Did I say 5*- oh I'm so sorry - I meant minus 5*. I made the my appointment regarding a single implant with the Prestatyn branch of West End Dental a few weeks ago .Honestly - it was one of the most eye opening and upleasant encounters Ive ever experienced.
The dentist in question - Mark Gibson - in my opinion - used out and out bullying and scare tactics on me from the start. His opening line was to inform me immediately that he was extremely concerned about the whole state of my mouth. Really????I go regularly to a very good dentist so this was news to me. Apparently the vast majority of my teeth teeth were on the verge of fracturing and falling out and he grew ever more animated as he pointed this out from the x ray he had taken!!!As for my one implant (the only thing I'd actually come about!) well that - he merrily informed would need 4 teeth out - and 2 implants put back holding a bridge of the other 2. Also that there were lots of areas of infection that would also need to be treated first (costs adding up!)Any questions from me were swiftly deflected and the atmosphere was getting quite tense as he could see I was not being shocked into submission.
Cannot even imagine what the effect would be like on someone who suffered from anxiety or who had a dental phobia - but you can get some idea from reading the very relevant 1* reviews hidden away at the bottom. They mirror my experience.
The bill for the proposed treatment was a mind boggling £10000- but not to worry they have convenient payment plans (at goodness knows what rate of interest) that they cannot wait to sign you up to when you are directed to another room.
I would never ever set foot in that practise again- especially as I now am having hopefully a single implant fitted for around £2500 somewhere else!

As a very nervous patient I found the staff to be very understanding

Very helpful thank you

My dental experience so far.. im a very nervous person and I was really worried about my appointments. Now I cant wait to go. Such a lovely dentist and to be honest the whole team made me so welcome

Dr Avon was kind, understanding and explained what she was doing through the whole procedure..I was having a root canal and restoration of my tooth to enable a crown to be fitted..I wholeheartedly recommend this dentist

West end dentist I a very professional organisation. All staff are very kind helpful and pleasant. I felt very confident with them and l am a very nervous patient. Will keep going there. The surroundings are modern clean and very pleasant. Can’t praise them enough

Very organised professional speedy and polite staff, very informative 👍

Excellent service excellent product excellent quality excellent staff manner staff explained everything to me extremely happy
Kind regards Adrian Davies

Friendly staff
Very informative
Would recommend west end dental practice to friends and family

A calm and efficient environment, pleasant and friendly staff.

Great service.
Friendly staff easy to deal with.
Clear dental pls. To follow

I have quarterly hygiene appointments with Beau at West End dental in Prestatyn, who is very thorough and gentle in her work, with a lovely friendly manner. The surgery is clean and modern with free roadside parking outside. . I also appreciate the tree planting offset each hygiene sessions the update that follows, …..Your tree is number 17408 in our forest. Our patients have helped us offset 866.71 tons of CO2 emissions.

The manner in which the staff treated me was calming and reassuring in all aspects of the treatment.

Friendly/ Professional

Very good patient information about procedure taking place. Nice modern equipment. Made to feel at ease by dentist throughout.

Very friendly caring puts you at ease
I would definitly recommend

Friendly attentive explained everything well. No complaints.

I get very stressed even thinking of the dentist, like a lot of people do, hence I haven’t been for many years. All I can say is, they were great with me, friendly and supportive, that is all behind me now and I have no issues in going back, great work.

Lovely atmosphere and friendly staff very relaxing as I am severely anxious and nervous about going to dentist