WeSendit Media AG Reviews 67

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I've been a customer for a couple years and find their service especially helpful for client downloads of video content. Recently had a small technical issue and found their email support is responsi... See more

Rated 5 out of 5 stars

I have used WeSendit to send several large files and they all appeared to have arrived okay. I would recommend having an account and password rather than using the validation code each time especially... See more

Rated 5 out of 5 stars

Dear Ladies and Gentlemen, Readers, Users, Interested Parties, Wesendit offers a large data transfer, which then runs via Web 3. because the free access you can already transfer 5 GB and with an op... See more

Rated 5 out of 5 stars

I was at WSI before anyone knew about WSI. I see how projects and teams continue to progress and always develop over time. even though they are down, they keep working until they slowly get up, I do... See more

Company details

  1. Software Company

Written by the company

The Swiss Web3 revolution for data of the future. WeSendit is the first Web3 file transfer & storage service aggregator platform that connects the people, businesses and data of today with the Web3 world of tomorrow. WeSendit protects your data and personal information with easy access to decentralized transfer & Web3 storage solutions. With decentralized Web 3.0 technologies, we are creating the data processing tools of a new generation. User-friendly, reliable and above all – secure. Several billion pieces of user data are traded worldwide every day. They are sold without the persons’ knowledge and misused for advertising purposes. We find that next to our fundamental rights, personal data is the most valuable asset in the digital age. They, therefore, deserve special protection – in the interest of all citizens. No state or organization in the world should know everything about your salary, consumer behavior, or social environment. We want your data and personal information online to be safe finally. We are joining all our forces to achieve this.


Contact info

4.0

Great

TrustScore 4 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Security issue, unremovable promotions, and unresponsive support

I use WeSendit with a paid Pro/Business subscription. Unfortunately, my experience with the service has been very disappointing.

Despite having a paid subscription, it is not possible to remove WeSendit’s promotional content from the emails or from the landing page where my clients end up to upload files. This undermines the professional appearance you would expect when paying for a service.

In addition, there appears to be a serious issue with the permission settings. When I grant clients upload-only access, they are still able to download files. This could potentially have major consequences for file confidentiality and therefore represents a serious security risk.

I have contacted the helpdesk about this several times, but my emails have not been answered. This is particularly frustrating because the website promises high-priority support for Pro and Business accounts.

What makes it even more frustrating is that it seems almost impossible to cancel the subscription. Transparency and accessibility are completely lacking.

Technically, the platform itself appears to work reasonably well for sending files. However, due to the poor customer service, the lack of response to potential security issues, and the unclear subscription management, I unfortunately cannot recommend this service.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

issue that involved both technical and financial aspects

I contacted customer service regarding a somewhat complex issue that involved both technical and financial aspects. The Customer Service Manager, Mr. Yasin, handled the matter personally and accompanied me throughout the entire process with professionalism and genuine care. I greatly appreciate the way my request was handled.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Helpful support

We came to the conclusion that this service is not what we need at this point, support around ending/pausing the membership was helpful and generous. We will certainly consider coming back in the future.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Tenacious customer support

I had a niggling issue with an old dormant account that was blocking an e-mail address that I wanted to use. It was a very challenging issue to explain but customer support at WeSendit stuck with it until the problem was resolved to my great satisfaction. Thank you!

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Another great WeSendit experience...

There are so many file-sharing platforms, but I always love using WeSendit - so easy, so user-friendly, and Yasin Afoda’s terrific customer support operation (which I've used a few times), is faultlessly courteous and efficient. It so often seems to be the affable and efficient Swiss who get these kinds of things so right!

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Support Experience

I want to express my gratitude for the outstanding support I received regarding my missing staked WSI token. The quick response, professionalism, and effective resolution exceeded my expectations.

Special thanks to Yasin Afoda for their exceptional assistance. Their clear communication and expertise made a significant difference.

Thank you for the excellent service. It reinforced my confidence in WSI.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Long Term Review

I've been a customer for a couple years and find their service especially helpful for client downloads of video content. Recently had a small technical issue and found their email support is responsive and really great. They care about their service and it shows. Good people, good company.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I've been using WeSendit for a while now, and I must say, it's been an absolute game-changer for me. The platform's user-friendly interface makes file sharing effortless, and the speed at which files are transferred is impressive. I've also been impressed by their responsive customer support team, always ready to assist with any queries I have. Overall, I couldn't be happier with my experience with WeSendit. Highly recommended!

8 February 2024
Unprompted review
Rated 5 out of 5 stars

This is great project

This is great project! It would totally impress us in 2024.
They have fast techsupport and great community)

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Wesendit

Wesendit, a wonderful project. A very committed team that delivers what it promises. Nice to be there. (Investor)

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Large data transmission via email from wesendit and top products

Dear Ladies and Gentlemen, Readers, Users, Interested Parties, Wesendit offers a large data transfer, which then runs via Web 3. because the free access you can already transfer 5 GB and with an opening confirmation. To do this, I had to send my dashcam videos to the police after a hit-and-run. After a short explanation, I was able to transfer large amounts of data (over 1gb) / videos to the police in a few minutes. You can see that the bemater had also opened the email. In addition, Wesendit offers the following:
-Large data transfer via free account from 10gb
-paydownload with suitable company branding according to desired data transmission and regulations, which storage location it should be
-etc Information under wesendit.io

5 December 2023
Unprompted review
Rated 5 out of 5 stars

WeSendit simply hits the nail on the…

WeSendit simply hits the nail on the head! Incredibly competent team, unbelievably strict implementation of the set goals!
As a pioneer, it will revolutionize Web 3.0 in data transfer!

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Super great service and support

Super great service and support. Never had any problems and received a quick response to questions about the new WeSendit 3.0 product. I will definitely try the WeSendit 3.0 product, as I have the option of storing and sending unlimited data for a reasonable price. The big plus point will be the enormous security

15 December 2023
Unprompted review

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