wefox Switzerland AG Reviews 116

TrustScore 2 out of 5

2.1

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Company details

  1. Insurance Company

Written by the company

Insurance. But simple. Mit wefox richtet sich dein Versicherungsschutz nach dir. Nicht umgekehrt. Unsere wefox Expert:innen beraten dich dazu um 360°. Safety first. Ohne Schnickschnack. Bei unserer 360° Beratung kannst du dir sicher sein, dass du den optimalen Versicherungsschutz zum Top Preis-Leistungs-Verhältnis bekommst. Ohne Vorwissen. Ohne Stress. Denn dafür sind unsere Expert:innen da.


Contact info

2.1

Poor

TrustScore 2 out of 5

116 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst consultant and a cheat

The consultant who adviced me to change from swica to sympany was incompetent and lied about the benifits. He got my signature without telling me that there is a lockin period of 2 years which means I stuck for the next 2 years.

19 October 2022
Unprompted review
wefox Switzerland AG logo

Reply from wefox Switzerland AG

Thank you for your feedback. We are sorry that you had a bad experience with us. We would like to discuss your feedback internally so that we can improve. Kind regards. wefox

Rated 1 out of 5 stars

No reimbursement for double payments

The most pathetic customer service I have ever seen till now in Switzerland. I made the error of making double payments which they apparently cannot find in their system even after sending payment proofs and repeated calls. I cannot imagine how their services are going to be in case of an emergency if their response rate is so poor. Extremely disappointed and would not recommend their service to any one. Be careful of such companies

16 June 2022
Unprompted review
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