Weekender Breaks Reviews 

18,602
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the advisory team for being exceptionally patient, friendly, and truly dedicated to finding wonderful holiday packages and great deals. Many people genuinely appreciate the clear communication, helpful guidance, and smooth support received during the initial holiday planning and reservation stages. Some people were dissatisfied with unexpected extra fees, additional charges, and restricted availability when trying to secure their preferred travel dates. Consumers also reported very frustrating experiences involving sudden flight schedule changes, unhelpful customer service representatives, and significant difficulties obtaining proper refunds.

What people talk about most

Staff

Customers had strong satisfaction with staff, frequently highlighting helpful, patient, and professional... See more

Booking process

Consumers find booking process to be ambiguous, with some reviewers praising representatives for making the... See more

Holidays

Reviewers mention mixed feedback about holidays, with some customers praising helpful agents who went above... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful and professional... See more

Price

People report negative experiences with price, noting that what initially seemed like an affordable deal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Searched for best options as our trip was for 3 people not 2. Good communication, and explained hotel locations and travel links well. Very happy with service provided by Rohan Ginotra. Really apprec... See more

Company replied

Rated 4 out of 5 stars

Sparsh was extremely helpful in answering all my questions. He was very thorough when it came to explaining all the details of all we need to do. Very friendly 😊

Company replied

Rated 5 out of 5 stars

Had a lovely service from start to finish lav was helpful and gave us two extra nights for a good price, was friendly and polite would recommend using him for your group on voucher holiday. many tha... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic service from Jatin! He was patient, knowledgeable, and went above and beyond to help us book our holiday. Nothing was too much trouble, and he took the time to explain all the options... See more

Company replied


Company details

  1. Travel Agency

Written by the company

From the romantic streets of Paris and Pisa to the Swiss Alps and Scottish Highlands, our dedicated team puts you at the heart of your vacation. We carry out in-depth research on every destination and hotel to ensure you get the dream escape you deserve. For example, you could be jetting out on your honeymoon, travelling to see family overseas or flying solo to experience a one-off European adventure. There are all-inclusive options too, for when you want more bang for your buck. Our multi centre trips allow you to discover many new destinations in one trip, and we take care of all connections between cities, whether by train or plane. When you want a memorable way to explore Europe or idyllic honeymoon islands, we do everything we can to ensure you’re well looked after from the moment you call or book online until you arrive safely back home with so many amazing new stories to tell. If you’ve already travelled with us, we look forward to reading your review and will respond as soon as possible. Thinking of booking your next vacation with Weekender Breaks? Browse our verified reviews and visit the website today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(18,602)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Great serbive

26 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Karolina,

Thank you for your kind words 🌟. We’re so glad you had a great experience with us!

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Very good service with ranjit

Very good service with ranjit

26 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Thank you so much for sharing your kind feedback 😊. We’re delighted to hear that Ranjit was able to provide you with such a positive experience. Your appreciation means a lot to us, and we’ll be sure to pass along your kind words to him.

We truly value your support and look forward to assisting you again in the future.

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Ranjit was very helpful to me and…

Ranjit was very helpful to me and explained the details and answered all my questions. Very polite.

25 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Caylee,

Thank you so much for your lovely feedback 🌟. We’re delighted to hear that Ranjit was able to assist you with clear explanations and polite service. We’ll be sure to share your kind words with him.

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Ranjit

Ranjit. Struggled with accent at times but was very helpful. Thanks

25 August 2025
Unprompted review
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Reply from Weekender Breaks

Dear Jason,

Thank you for sharing your feedback 🌟. We’re delighted to hear that Ranjit was able to assist you and provide helpful support throughout. We truly value your kind words and will make sure to pass them along to him.

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Ranjit was excellent and very helpful…

Ranjit was excellent and very helpful all round! Great Communication. Thank you :)

23 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Katie,

Thank you for sharing your kind words! 🌟 We’re so pleased to hear that Ranjit was excellent and helpful throughout, and that his communication made a difference. Your appreciation means a lot to us! 🙌

We look forward to assisting you again on your future holidays. ✈️✨

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Ranjit was very helpful in finding us…

Ranjit was very helpful in finding us an extension on our stay

19 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Bev,

Thank you for your feedback! 😊 We're so pleased to hear Ranjit was helpful in arranging an extension for your stay. 🧳✨ Wishing you a fantastic and relaxing trip! 🌍✈️

Best Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Ranjit was extremely helpful and very…

Ranjit was extremely helpful and very accommodating, im looking forward to my holiday :) thank you!

19 August 2025
Unprompted review
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Reply from Weekender Breaks

Dear Sophie,

Thank you so much for your lovely feedback! 🌟
We’re delighted to hear that Ranjit was able to assist you and make the process smooth. Your kind words mean a lot to us, and we’re so pleased you’re looking forward to your holiday. ✈️✨

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Rogan Ginotra was knowledgable

Rogan Ginotra was knowledgable, kind and very patient when we were booking our mystery holiday.

16 August 2025
Unprompted review
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Reply from Weekender Breaks

Dear Angela,

Thank you so much for your feedback! 😊 We're glad to hear Rohan Ginotra’s knowledge, kindness and patience helped make booking your mystery holiday a smooth experience. 🌍✨ Wishing you an amazing trip full of surprises and unforgettable memories! ✈️🎉

Best Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Ranjit was very patient with my obvious…

Ranjit was very patient with my obvious lack of IT skills.

14 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Chris,

Thank you so much for your kind words! 😊 We’re delighted to hear that Ranjit was able to assist you patiently and make your experience smooth, even with the tech challenges. Your feedback means a lot to us! 💙

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Ranjit was very helpful and gave me…

Ranjit was very helpful and gave me options. I'm looking forward to my special break.

13 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Donna,

Thank you so much for your kind words! 😊
We’re delighted to hear that Ranjit was able to assist you and provide you with great options. We hope you have a wonderful and memorable special break!

Warm regards,
Team Weekender Breaks

Rated 1 out of 5 stars

ABSOLUTE NIGHTMARE - FEES - STAY AWAY

It was an absolute nightmare working with Weekender Breaks.
My mother and I booked a trip to Europe. We called to schedule, were given two options, chose the one without additional fees, and then we were told six hours later that was no longer an option. This was after they told us to book our connecting flights to the US airport for departure. This company charges fees for everything. Expect to pay at least $500 more than whatever they have listed and that's without the connecting flight cost.
They also clearly outsource their customer service so good luck getting any help when there are problems (which I guarantee there will be).

12 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Ms Mansfield,

We’re sorry to hear about your disappointment and sincerely apologize for any inconvenience caused. We’d like to clarify that at the time of booking; you were keen to travel on specific dates since you had already booked your internal flights. Our team did their best to accommodate your request, and while we were able to secure the holiday for your preferred dates, the flights available at that time carried an additional cost due to real-time pricing from our suppliers.

Please rest assured, we always aim to provide the best possible value, and any additional charges are only applied when necessary to meet specific travel requests. We have also tried to reach out to you on multiple occasions to discuss your concerns but unfortunately haven’t been able to get a response.

We truly regret the frustration this has caused and would be happy to address your concerns further. Please feel free to reply to our email or contact us directly, and we’ll do our best to assist you.

Warm Regards,
Team Weekender Breaks

Rated 2 out of 5 stars

I booked our vacation with Weekender…

I booked our vacation with Weekender Breaks to go to Poland and Germany. The deal includes train transportation between cities. I asked for updates on train times about a month before the trip and was told I would get them when I got them. In the meantime, I still had to plan our trip and activities. When the train times were sent (2 weeks prior to the trip), I found that one train had us getting in too late for an activity already booked and paid for for that day. Weekender Breaks refused to change the train time and said it was all non refundable. Very frustrating since we paid a lot for the trip and requested the train times well in advance. This company will not check with you to see if train times are convenient and you won’t know the times until about 2 weeks prior to the trip. Very difficult to plan an international trip with such limited information and limited assistance/caring from the company. I would not book with them again.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Ranjit was great.

Ranjit was great.

9 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Beckie,

Thank you for your kind words 😊 We’re so pleased to hear that Ranjit was great and could assist you. We’ll be sure to share your feedback with him!

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Ranjit has helped so much today with…

Ranjit has helped so much today with booking our holiday, would recommend.

9 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Nz,

Thank you for the great review! 😊 We're glad to hear Ranjit was so helpful in booking your holiday. 🧳✨ Wishing you a fantastic trip ahead and plenty of wonderful memories! 🌍✈️

Best Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

What an absolute pleasure to deal with…

What an absolute pleasure to deal with this company
BIKRAM went above and beyond with helping get us a fantastic package.
This offer was too good to pass up and with the help of BIKRAM, we have a great holiday to look forward taking.
I highly recommended Weekender breaks.
Thank you

1 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Andy,

Thank you for the amazing review! 😊 We're so happy to hear Bikram went above and beyond to help you secure such a fantastic package. 🧳✨ It’s wonderful to know you have a great holiday to look forward to — we truly appreciate your recommendation! 🌍✈️ Wishing you an unforgettable trip ahead! 💫

Best Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Rohan was very helpful

Rohan was very helpful, kind and supportive! Thank you for your help

8 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Emma,

Thank you for your lovely feedback! We’re glad to hear that Rohan was helpful, kind, and supportive. We’ll be sure to pass on your thanks to him! 😊

Warm regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Brilliant nice little upgrade

Brilliant nice little upgrade

8 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear David,

Thank you so much for your kind words! We’re delighted you enjoyed the upgrade and had a brilliant experience with Weekender Breaks. We look forward to helping you plan your next getaway! 😊

Warm regards,
Team Weekender Breaks

Rated 3 out of 5 stars

booked through GroupOn

booked through GroupOn, received the email that somebody will contact me within 72 hours.. no one did, i had to ring myself after a week of waiting. the people on the phone was nice and booked my mystery travel. overall experience is positive. i hope the trip will be positive as well

7 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Hi There,

Thank you for your honest feedback! 😊

We're glad to hear that our team was helpful and able to get your mystery trip booked smoothly over the phone. However, we truly apologise for the delay in our initial contact, that’s not the experience we aim to provide, and your feedback has been noted for improvement.

We're happy to know your overall experience was positive, and we hope your upcoming trip turns out to be just as exciting and memorable! ✈️🌍

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Easy to book

Easy to book!

Rohan was great and super helpful over the phone, really easy process and really easy booking this fun holiday mystery!

6 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Gresa,

Thank you for the lovely feedback! 😊

We’re so happy to hear that Rohan made the booking process smooth and enjoyable for you. It’s great to know you found it easy and fun to book your mystery holiday! 🎉✈️

Wishing you an amazing trip ahead!

Warm Regards,
Team Weekender Breaks

Rated 5 out of 5 stars

Amazing service

Amazing service , Zeeshan took his time going through the great offers and we come to conclusion to upgrade❤️10 out of 10

6 August 2025
Unprompted review
Weekender Breaks logo

Reply from Weekender Breaks

Dear Conrad,

Thank you so much for the amazing review! 😊

We’re thrilled to hear that Zeeshan provided such great service and helped you find the perfect upgrade. ❤️

A solid 10 out of 10 makes our day! 🙌

Warm Regards,
Team Weekender Breaks

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