Day to day my website runs well and I'm happy with my package. However, when your website gets hacked you really need the service to step up a notch. And that's exactly what happened. WHB responded v... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My representative (Hajrul?) was patient and wise. He was protective of our account security while still being respectful and kind. He also helped identify the problem and resolve our issue. I'm gratef... See more
We've been with webhostingbuzz.com for 13 years straight. And within that time, not one bad services and responses we get from them. We hosted around 20 website with them, and event nearly 30 at... See more
We've been with Web Hosting Buzz for years now. After trying many different hosting providers, we have definitely settled here - so much better than many of the leading names. Their support is fantast... See more
Company details
Information provided by various external sources
WebHostingBuzz provides Web Hosting, Reseller Hosting, Virtual Private Servers and Managed Dedicated Servers. Reliable, high-performance hosting solutions from WebHostingBuzz.
Contact info
14 Wall Street, Suite 2036, 10005, New York, NY, United States
- management@webhostingbuzz.com
- www.webhostingbuzz.com
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WebHostingBuzz Support fix and solve your problems!
I have been working WebHostingBuzz for years, and their support is always very competent. Quite often they solve and fix the problem I might be having or as a minimum give me instructions to resolve other systems for myself! Totally recommend their service and really use the support when you have issues, it will save you learning a million things and TIME!
OMG Erwin Zainal at WebHostingBuzz is amazing!
OMG! A friend notified me that my entire website was down. When I contacted WebHostingBuzz, my tech support person checked and found ALL my files had been deleted. He was able to find a backup of the files and restore my ENTIRE website in a matter of a few minutes while I waited. Although it should have taken up to an hour, he had it done perfectly in about 10 minutes or less. Thanks to Erwin Zainal, who was so polite and helpful, I have avoided major time and cost. Thank you Erwin !
Quick response, quick solution!
Nico was great. Quick responses, clear answers, problem solved very quickly. Well done!
Super helpful guidance to fix a broken…
Super helpful guidance to fix a broken DNS record
I have a lot of problems..
I have a lot of problems... with conect.
Ryan was an amazin help for me!
Ryan was an amazin help for me!
Thanks to Ryan!
nice support
Professional Experience
Professional, quick, and patient. My MX records were misbehaving after the DNS nameserver IP address change. The team not only identified the issue, but quickly made the necessary changes that got me and my accounts back on solid ground again.
Kudos!
Outstanding support!
I always receive prompt and knowledgeable assistance from WebHostingBuzz. As a hosting reseller, it is important to be able to fix my client's issues or answer them quickly, and the great support from WebHostingBuzz makes that possible.
These guys are great with very fast…
These guys are great with very fast response time to support tickets literally within the minutes
I am very satisfied with your service
I am very satisfied with your service, as always fast and impeccable, congratulations.
Great Support Team
Great support and very fast responding. I have been with WHB sinnce 2011 and never had problems with server or the support they provide. Also the servers are faster than good few other service providers.
Customer since 2008
I'm a customer of WebHostingBuzz since 2008. It's been 15 years now. I had 2 of their shared hosting plans, one reseller plan and also one business hosting plan which I had recommended to an entrepreneur friend. Everything has been smooth and their support also is very quick and comprehensive no matter how small the request, they are very helpful and quick to get back.
Excellent Services!!!!
Whenever I have needed them, they have responded as quickly as possible.
The advisors are always very friendly, and understand that one does not always know the subject of servers.
Lose your data and act like its your own fault
Had been with WHB for years when last summer they lost several months worth of my emails.
Not only were they unable to recover them from backups but they basically blamed me for a script they ran that caused it but refused to provide any explanation as to why the configuration I'd been using for 13 years without any issues was suddenly an issue for them and their badly-defined and insufficiently-tested email deleting script.
Web Hosting Buzz is Excellent Company…
Web Hosting Buzz is Excellent Company .. the company has a Great Servers with a great Technical Support, Friendly billing assistant .. really i'm felling in my Home .. i like WHB So much
Simply Good experience with the Support Team
I am glad there is a platform to summarize my review.
Money cannot buy the technical and customer service that I received at WebHostingBuzz.
While being at best with their technical skills, the support team, especially Ivan T, had gone above and beyond to get my website migrated smoothly under difficult conditions.
I am rating this 5 Stars for the promptness and timeliness of their responses. I appreciated their patience in taking the time to explain why we needed to take a certain route of action. I rated 5 Stars for their technical skills in solving particular problems on my website. And 5 stars for being humanely understanding the urgency of my request and doing the best they can to comply.
DO NOT BUY OR RENEW YOUR DOMAINS WITH WEBHOSTINGBUZZ
I transfered over a domain name to Webhostingbuzz and they won't allow me to access to it to renew with the current holder (namecheap). With my domain set to expire soon, I have no way of renewing my domain through the current holder because WebhostingBuzz registered themselves as the OWNER of the domain.
WebHostingBuzz is a reseller -- and as part of their fradulent activity, then use a third party to renew and/or buy domains for customers then when they don't renew in advance, they lock their account (and domain) so they cannot use the actual domain registrar (who currently hold the domain name).
Aside from the shoddy hosting I experienced and subsequently left them YEARS ago, WebhostingBuzz, is also practicing fradulent activities with domain mains.
Please do not use this service -- as the reviews state, this company does not have customer service, and they will scam you to make a dollar.
Best of luck!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








