Outstanding support from Vincent at WebHost UK! I had been trying to fix a problem with my website for around three hours without any success. I contacted support, and Vincent took over. With... See more
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Review summary
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Reviews shaping this summary
Another lengthy support session about my websites covering all kinds of fussy detailed solutions and Kian K gave service which was absolutely ace. Fast responses except when carefully looking up data... See more
Company replied
I'd like to say a big thank you to the support team. I requested that they restore the PHP files in one of my folders from a backup after I'd made some changes while troubleshooting an old autor... See more
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Just moved to Web Hosting UK - Sales folks very helpful with pre-sales enquiries Everything has gone pretty smoothly - had one issue with email SPF/DKIM - resolved within 30 minutes by Taposh.... See more
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Company details
About Webhosting UK
Written by the company
With over two decades of proven reliability and security, we’ve been your trusted web hosting partner since 2001, committed to providing for the future.
Our servers are housed exclusively in the UK, under strict supervision, ensuring optimal performance and security. We back all services with 24/7 live chat, ticket, and phone support.
Webhosting UK is dedicated to a sustainable future. We're actively working towards zero carbon emissions across all aspects of our operations.
We take pride in delivering reliable and secure hosting solutions tailored to the unique needs of businesses and individuals, with a commitment to satisfaction.
Your trusted partner for managed web hosting!
A leader in Webhosting UK
Written by the company
- 24x7 Technical Support
- We know running an online business is no simple task, this together with the ‘always open’ nature of the Internet means it is crucial you have quality support when you need it, which is why we are available 24x7.
- High Performance Low Cost
- We constantly invest in new technologies to make sure your websites and applications are hosted on the best and most secure hardware and software available.
- Free Migration
- We are here to help. Our migration service is free and in most cases we can have your website migrated and live in under 24 hours.
30 Day Money Back Guarantee
On all Shared, VPS & Cloud Hosting.
We are so confident in the quality of our hosting solutions that we offer a no quibble 30 day money back guarantee on all shared, VPS & cloud hosting plans, for new customers.
Contact info
Suite 3.03, Regency House, YO26 6RW, York, United Kingdom
- 0113 541 7880
- sales@webhosting.uk.com
- www.webhosting.uk.com
Domain Registration
4.9
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Webhosting UK
Good Morning
Thank you for your 5* review. I will be sure to pass on your thanks to Hector, and I know he will be thrilled.
If you need any assistance in the future, please be sure to hop on to Livechat and speak to the team , or call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and we will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Very efficient and courteous
Very efficient and courteous. Resolved my problem quickly. A joy to speak with Ujwal - Peter Pellew
27 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning
Thank you for your 5* review. I am pleased that Ujwal was able to assist you. Ujwal is an experienced member of our Team and I know he will be pleased when I share your feedback with hm.
If you need any assistance in the future, please be sure to hop on to our Livechat and speak to the Teams or call our Customer Services Team on +44 (0) 113 541 7880 and select Option 3, and our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Excellent support by Kian K
23 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning Stekoul,
Thank you for taking the time to leave your review.
Kian is a valued member of our team, your feedback has made his day.
If you need any assistance in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally,
Kind Regards
Amanda
Customer Service Representative
Prompt service on the check is always…
Prompt service on the check is always available. Few minor issues with mail and it was sorted in know time. Highly recomemded. G Suddck Glstech.co.uk
22 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning,
Thank you so much for your review today, even more so for your valued recommendation.
It's wonderful to receive your comments on our support and services and if you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
I was able to save Bandwidth in my…
I was able to save Bandwidth in my budget hosting account.
Kian K helped me to block some aggressive content scraping AI bots.
Thanks for helping - Staying Alive
22 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning Dact,
Thank you for taking the time to leave your review.
Kian was over the moon to receive your feedback today and, if he or any of our team can assist you with anything in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
"I want to give a huge shoutout to…
"I want to give a huge shoutout to "Sammy M" for the outstanding customer service. Sammy was incredibly attentive, followed up on my issues consistently, and helped with absolutely everything until my website was back up and running normally. Truly appreciate the dedication and great support!
21 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning,
Thank you so much for your review today.
Your feedback has made Sammy's day and if there is anything he or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Sammy M
Sammy M. helped with a problem logging into my server. Very good chat, set up a support ticket nice and quick, and was all sorted in a few minutes.
20 April 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon
Thank you for taking the time to post a review. It is great to hear that you are satisfied with the Support provided by Sammy. It will be my pleasure to share your feedback with Sammy.
Our Support Team are available 24/7 - 365 days a year on Livechat or you can call our Customer Services team on (+44) 0113 541 7880 and select Option 3, and our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Always kind staff
Always kind staff. I had an issue I've seen before, just needed clarity on where to find the correct setting. Ben C helped me find the setting. Took no more than 10 minutes.
20 April 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon
Thank you for such a great review ! I am pleased that Ben was able to assist you and will be sure to pass on your thanks - I know Ben will appreciate it.
If you need any assistance in the future, please do not hesitate to contact our Customer Services Team on (+44) 0113 541 7880 and select Option 3, our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Trevor Paul was exceptionally quick in…
Trevor Paul was exceptionally quick in resolving our server issue and took immediate action to address our concerns. His efficiency and professionalism made the whole process smooth and stress-free. Great job, and much appreciated.
20 April 2026
Unprompted review
Reply from Webhosting UK
Hi Richard
Thank you for taking the time to post a review. It is great to hear that you are satisfied with the Support we provide and particularly from Trevor Paul. He is a valued member of our team and I know he will be pleased when I share your feedback with him.
Our Support Teams are available 24/7 - 365 days a year on Livechat and you can also speak to our Customer Services Team on (+44) 0113 541 7880 and select Option 3, our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Best and fast respond shoutout to Naomi…
Best and fast respond shoutout to Naomi Marshall
19 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning
Thank you for your 5* review ! I will be sure to pass your thanks on to Naomi too and I know she will be thrilled.
If you need any assistance in the future, please be sure to call our Customer Services Team on (+44) 0113 541 7880 and select Option 3, our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Prateeksha made very good job helping…
Prateeksha made very good job helping me to solve a big problem in my web site , very professional.
17 April 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Roberto,
Thank you so much for your review today.
Prateeksha was delighted to receive your feedback today and if she or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Had an ftp issue
Had an ftp issue - the "fix" has caused one of my sites to be unavailable. Twice I've been told it has been fixed. It isn't. Site has been down for over 12 hours now... Can't get any response other than, it is important to us, we will be in touch.
Live chat techs are inadequately trained, and very slow. Use someone else, if it's a business site you go bust before they sort anything.
16 April 2026
Unprompted review
Reply from Webhosting UK
Hi Andie
Further investigation has shown that one of your websites was being redirected- due to a redirect code in the .htaccess file.
To confirm, our agents never touch or amend any code within the clients websites.
When this was reported to us, we could see several log ins to your control panel- between the 2nd and 4th April- all of which were from your side and not ours. Unfortunately, it is not possible to see which of the log ins was responsible for the redirect.
I am sorry that it took us a while to identify the cause of the problem and to rectify it.
If you have any further questions, please do not hesitate to call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Good Afternoon Andie,
Thank you for your feedback.
We are very sorry to receive these comments and would like to thank you for bringing it to our attention.
We take all feedback seriously. Our Quality Control team is currently investigating the matter, and we will revert as soon as we have further information.
Kind Regards
Amanda
Customer Service Representative
Was suffering with cyber attacks
Was suffering with cyber attacks. Webhosting helped me reconfigure under Cloudflare and then ensure all functionality was still available for site access, ftp and email. Coudn't have been smoother.
15 April 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Martin,
Thank you so much for your review.
It's wonderful to hear how happy you are with the support from our team today and it has been my pleasure to share your feedback with them.
If you need any help whatsoever in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally,
Kind Regards
Amanda
Customer Service Representative
Out of normal working hours support…
Out of normal working hours support Matthew successfully answered and resolved my questions quickly.
15 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning John,
Thank you for taking the time to leave this review that has been my pleasure to share with Matthew today and if there is anything he or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Naomi Marshall made Windows support…
Naomi Marshall made Windows support appear so easy and effortless. The positive vibes she brought to fix issues coupled with technical know-how is amazing! Keep up the good work please.
15 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning Gbola,
Thank you so much for your review that has been my pleasure to share with Naomi today and if there is anything she or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
14-04-2026
14-04-2026
Ray fantastic guy fixed my problem with no bother first class service
regards Richard
14 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning Richard,
Thank you for taking the time to leave your review.
Ray was delighted to receive your feed back today and if there is anything he or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Great and friendly support from Dexter…
Great and friendly support from Dexter Ray who helped me unscramble the problem on our site which had locked me out. I have now dealt with the support service twice, and both times the people have been really good even though we have only a basic hosting package.
11 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning Lee,
Thank you for taking the time to leave this review.
Dexter is long-term valued member of our support team and your feedback has made his day.
If there is anything he or our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Urgent request sorted - Matthew K
I asked Matthew K to notify me again of some details I needed. I impressed upon him the fact that my client needed those details very urgently.
The simple difference between WHUK and other hosting companies I am involved with is the fact that Matthew could have said "Oh no, sorry, you will have to raise a ticket for that", he didn't, essentially he said "it may take a few minutes but I will get the details you need".
Just saying...
10 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning Kristian,
Thank you so much for your review.
It's wonderful to hear how happy you are with the support from Matthew who was over the moon to receive your feedback today and, if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
My problem was sorted quickly and…
My problem was sorted quickly and efficiently by Kian. Thanks!
9 April 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Alan,
Thank you for taking the time to leave this reveiw.
Your feedback and thanks have made Kian's day and if there is anything he or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Efficient Problem Solving
A random error message on several of the website's pages was efficiently sorted out by Prateeksha today. Many thanks.
9 April 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Tony,
Thank you so much for your review today.
Prateeksha was delighted to receive your feedback and thanks today and if there is anything he or any of our team can assist you with please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally,
Kind Regards,
Amanda
Customer Service Representative
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