Web blinds have been taken over and my blinds were purchased 8 years ago. The blinds still look perfect and I am very happy with them. A small plastic piece broke and the Customer Service representa... See more
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See what reviewers are saying
Service excellent. rapid and product quality very good. We ordered insulated ivory coloured blind which keeps out cold and light better than old plain roller blind but insulation not very thick and if... See more
All round excellent service and product. Ordered 2 blinds which arrived quickly and looked great. Unfortunately, I made a measurement error on one which was covered by a size guarantee (free on my ord... See more
We have always bought our blinds at Web blinds and have always been delighted with them. Recently we have purchased a large vertical blind, a wooden living room blind and a faux wooden blind for the k... See more
Company details
Written by the company
Providing made-to-measure Blinds and Shutters, with more than a million windows transformed! You can choose from Roller, Roman, Venetian, Wooden Venetian, Vertical and Pleated blinds. And then there are all our designs. Fall for the freshest fashions or go for steady style with an all-time classic. Think of a colour and find blinds to match in red, yellow, pink, blue, green, black, white, purple, silver...the list goes on. Blinds made in the UK - For us, this is a badge of honour. We love it that all our blinds are made in the UK. 15+ years online - With all that experience under our belts you can be sure that our product range and service is second to none. Fast delivery - Sure, everyone offers a speedy delivery. But we can do it next day. For made-to-measure, that’s pretty wow.
Contact info
1 Woodborough Rd, NG1 3FG, Nottingham, United Kingdom
- 0800 433 7842
- enquiries@web-blinds.com
- www.web-blinds.com
4.8
Excellent
6K reviews
No recent history of asking for reviews
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Web-blinds Customer Service after buy out excellent
Web blinds have been taken over and my blinds were purchased 8 years ago. The blinds still look perfect and I am very happy with them. A small plastic piece broke and the Customer Service representative was the most patient, considerate and helpful person I could have hoped for.
I knew the blinds were out of warranty and the company had been taken over but Andrea was able to identify the part and directed me to the site and item so that I could obtain a replacement.
Very happy with the service.
21 October 2024
Unprompted review
Great post sales customer service.
Great post sales customer service with speedy replacement of a small plastic part. Well done.
18 May 2024
Unprompted review
Excellent
All round excellent service and product. Ordered 2 blinds which arrived quickly and looked great. Unfortunately, I made a measurement error on one which was covered by a size guarantee (free on my order but usually around £10). Spoke to two customer service reps who were excellent. Answered quickly, very helpful, friendly and sorted my issue. Well recommended.
19 July 2023
Unprompted review
Terrible delivery service
If I could give zero stars, I would.
The order takes a long time to get dispatched and the delivery is even longer. They use UPS who are notoriously bad for delivering goods on time.
My delivery has been delayed and returned to depot everyday for over week now.
I have lost hope on it arriving any day soon.
Please read other low star reviews, they say the same thing.
Please avoid.
5 July 2023
Unprompted review
Seems they can send whatever they want and think it's ok and don't have to refund.
Ordered a grey blind, received a white one. Contacted their customer services, which was unhelpful to say the least - also claiming they're exempt from Consumer Contract regulations due to being a made to measure service. So - they can send out whatever they want, in whatever colour, but provided the measurements are correct you're expected to just accept this? I think not. Raised a Section 75 claim via my credit card for incorrect goods.
7 June 2023
Unprompted review
Quick Service and Fitted Perfectly
The 2 venetian blinds we ordered came quickly and fitted perfectly. They were very easy to fit.
24 March 2023
They took quite a little longer than expected
Great quality product for the money 👍
We bought 3 blinds for a lounge bay window
19 April 2023
Multiple Web Blinds purchased
Recently purchased the seventh set of blinds from Web Blinds. Great product delivered promptly as always . Really easy to install too
11 April 2023
Great Product
Placing order online was simple user friendly instructions order was delivered within 5 days took 20 mins to install, blinds look great!
20 March 2023
Blinds Product arrived as agreed and fittings…
Product arrived as agreed and fittings etc were exact
17 March 2023
1st class Web-Blinds
As a recurring previous customer we knew we could trust Web -Blinds to supply exactly what we needed. Without any hassle from a sale person.Price quote and ordering are so simple. Quality product, easy to fit, excellent turnaround on order delivery times .Delivered before anticipated delivery date.
14 March 2023
Great blinds
The blinds arrived before due date they are very good quality they were easy to install and they look very pleasing in my window,I had vision blinds so I can see out and passers by can’t look in it feels much more private especially as I live next to a busy road. I’m very pleased with my purchase.
6 March 2023
Excellent
Ordered 2 samples for choice - quick delivery. Bought 2 blinds for the kitchen - fitted perfectly, good quality, good delivery time. Would definitely recommend.
20 March 2023
excellent web site
excellent web site, wide choice of blinds, easy to follow instructions and quick delivery
28 March 2023
Absolutely fantastic service and an…
Absolutely fantastic service and an amazing quality product..definately recommended
13 March 2023
prompt delivery and it was easy to fix…
prompt delivery and it was easy to fix fitting well.
7 March 2023
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