Wddrainservices Reviews 

89
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, knowledgeable, and extremely polite during stressful drainage emergencies. People note that technicians consistently arrive on time, assess situations immediately, and explain every single step of the process clearly. Consumers are also very pleased with the reasonable pricing, noting that overall costs remain entirely fair without any unexpected surprises. Reviewers emphasize that quick response times and highly efficient work make dealing with plumbing issues completely stress-free and straightforward. Many individuals state they would confidently recommend these reliable local services and use them again for future problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt responses and professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting their prompt arrivals, helpful advice, and... See more

Price

Users describe strong satisfaction with the pricing, highlighting that costs were very reasonable and often... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and friendly service.... See more

Customer service

Reviewers highlight great satisfaction with customer service from start to finish. Consumers frequently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from WD Drain Services! We had a badly blocked drain in our basement that caused internal flooding, and they responded quickly and professionally. They arrived on time, assessed... See more

Rated 5 out of 5 stars

Estimated when booking a 10am arrival; received text 9.30am to confirm on way, and arrived as planned. Bigger drain blockage than expected, but Mike knew exactly what to do. Took slightly longer... See more

Rated 5 out of 5 stars

Gave them a call and they responded really quickly: out to the property first thing the following day (called in the late afternoon). They were brilliant: Paul got right to it and he was great, expl... See more

Rated 5 out of 5 stars

Paul is reliable, professional, dedicated, extremely hard working and knows his stuff. Highly recommended 👌 So glad we selected WD Drain Services as I'm quite sure there are a lot of cowboys out ther... See more


Company details

  1. Drainage Service
  2. Pest Control Service
  3. Plumber
  4. Septic System Service

Written by the company

Wd drain services Ltd is a family owned and run blocked drain and repair company based in the northwest of England we service all areas inside the northwest area. We can help you with all blocked outside drains ,showers , toilets and sinks etc and we can carry out all drain repairs from excavation repairs to fibreglass non excavation repairs and much more. We also provide complete drain camera inspection and full drain camera surveys and full computerised reports great for new home buyers to satisfy Morgage lenders or to provide proof of faults in the drains to satisfy an insurance claim. Please visit our website or call for more info


Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

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4.9

All reviews

(89)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul arrived on time and was really…

Paul arrived on time and was really pleasant and professional. He explained what he was doing in layman’s terms and was very thorough.
The back office staff where pleasant and helpful in arranging the appointment and subsequent reports

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience


We had a very positive experience with WD Drain service. Everything was explained clearly and honestly, which made the process easy to understand and trust. The work was completed efficiently, and the pricing was reasonable with no surprises. Overall, I’m very pleased with the service and would confidently recommend them to others.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Unblocking Drain

The workman kept me informed of his arrival time. He was very polite and professional and didn't leave any mess.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐


Excellent service from WD Drain Services! We had a badly blocked drain in our basement that caused internal flooding, and they responded quickly and professionally. They arrived on time, assessed the situation straight away, and explained clearly what needed to be done. The blockage was cleared efficiently, the flooding dealt with, and they made sure everything was left clean and safe before leaving. Very knowledgeable, reassuring in a stressful situation, and great value for money. Highly recommend WD Drain Services for any drainage emergencies.

Sal & Tahirah

15 January 2026
Unprompted review
Rated 5 out of 5 stars

True professionals - great service

Called late Saturday evening after being let down by another firm who didn’t show. Paul confirmed he could be with us first thing following morning. He turned up as promised and in time and had blockage (temporarily) rectified in no time. Prompt quote followed to remediate damaged pipe work and booked in for 2 days time. Absolute professional service!

28 December 2025
Unprompted review
Rated 5 out of 5 stars

WD DRAINS

WD DRAINS . Coms were spot on punctual and arrived on time they were knowledgeable and very helpful gave me peace of mind. Thank you and keep up the good work

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Mike arrived on time, very thorough inspection and kept me informed of progress. Site left as it was found

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! Rang in the morning and somebody was with us by early afternoon. It was roots causing the issue, all sorted and everything working now as it should be. Highly recommend.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant and would definitely recommend

Gave them a call and they responded really quickly: out to the property first thing the following day (called in the late afternoon). They were brilliant: Paul got right to it and he was great, explaining what was going on, giving detailed descriptions of what might be up and how to address different problems, and located our issue and sorted it quickly.

Brilliant and would highly recommend!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company

We contacted WD about a blockage and Paul came the next morning to unblock the drain a task not made easy by our builders disposing of concrete and debris down the pipe but Paul wouldn't give up till it was all clear I would definitely recommend WD without hesitation

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Great family run business. I couldn’t recommend WD Drain services enough.
I had an issue with blocked drains and Paul answered the phone. He was very knowledgeable and took his time to explain thing and how they could help. It took less than a few minutes for Paul to identify the issue which wasn’t straight forward btw. He sorted it in no time and explained in detail the cause. Very knowledgable, professional and would highly recommend

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast friendly efficient response.

Had an issue with a blocked drain and contacted WD Drainservices on the Bank Holiday Saturday. They called around on the Sunday Bank Holiday and identified the problem as requiring major attention.
Paul contacted me to discuss the issue and provided a quote within a few hours and arranged to prioritise the work for the Tuesday.
The guys turned up on time and carried out the removal and replacement of the damaged drains and removed all of the waste debris. All done in one day as promised. A couple of adjustments to the above ground pipe work was identified and Paul arranged for the work to be done the next day. In fact one alteration was done within 3 hrs of making the call.
You could not ask for a better standard of response from Paul and the team who have done a great job and I would highly recommended.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service for blocked toilet

Contacted WD Drains as toilet blocked. Antony came round am of next day, explained problem and rectified it. Checked with camera after fixing to check all ok.
Very professional service - efficient, polite and knowledgeable. So pleased we found the company. Would definitely use them again.

5 August 2025
Unprompted review

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