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Wayland Games Reviews 

61,659
•
TrustScore 5 out of 5

4.8

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 9,770 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently note the exceptionally competitive prices, generous discounts, and the extensive stock of miniature wargaming models and hobby supplies. Many buyers appreciate the user-friendly online store, clear product descriptions, and helpful communication regarding tracking and order status updates. Purchases are typically dispatched rapidly, arriving securely wrapped in sturdy boxes and ready for tabletop gaming enjoyment without any major hassle. However, some customers also noted occasional frustrations with delivery couriers leaving parcels unattended or experiencing minor transit delays. A few reviewers expressed disappointment when specific logistical problems occurred with shipping agents or when packaging lacked internal protection.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in pristine condition,... See more

Price

Consumers find prices to be very satisfying, frequently noting that products are significantly cheaper... See more

Service

Customers report overall satisfaction and positive experiences with service. Consumers frequently highlight... See more

Order

Users describe positive interactions with order, highlighting seamless and secure experiences on the website.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely no issue with Wayland games, however the item was delivered to my recycling bin, I didn’t get to it on time and my neighbour put the bins out. Hence, my necrons warriors are now in a recycl... See more

Rated 5 out of 5 stars

Great communication regarding despatch dates etc and they made it very easy to cancel/amend pre order. Prices are always very good so I have used Wayland Games a few times in the past and will defin... See more

Rated 5 out of 5 stars

Great service and great prices for genuine Warhammer models and painting supplies. Always have a large range in stock and delivery has never let me down. What more could I ask for? Excellent company.... See more

Rated 5 out of 5 stars

I've ordered a bunch of things from Wayland Games in the past and I have never been disappointed. Fast dispatch, well packaged products, competitive prices, no issues, very happy customer. A***

Company details

  1. Gaming service Provider
  2. Game Store
  3. Gift Shop
  4. Hobby Store

Written by the company

For several years now Wayland Games has stood out as Europe's largest independent retailer for tabletop hobbies. You'll find great value and savings on favourites like Warhammer 40,000 and Warmachine but that's not all! We have a massive range of products from Star Wars to Star Trek, from Dungeons and Dragons to dice towers, from magnets to Magic the Gathering.

Contact info

4.8

Excellent

TrustScore 5 out of 5

62K reviews

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4.8

All reviews

(61,659)

9,366 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service all round!

Great service all round, customer services were fantastic, heather was really helpful and my refund was quickly processed, nothing wrong with the product it just didn’t scale well with my existing figure ranges

29 August 2026
Rated 5 out of 5 stars

Fantastic Company

Great company. I've purchased from them many times, and each time the service is fantastic.

Fast delivery. Great prices. Top notch customer service.

I would recommend them to anyone.

22 August 2026
Rated 4 out of 5 stars

Pleased with my purchase

I have purchased from Wayland Games in the past, and this experience was just as good. No problems finding what I was looking for on the website, the order process was simple. I was kept informed as to when I could expect the delivery, and all was in order when it arrived. Very pleased.

27 August 2026
Rated 5 out of 5 stars

Highly recommend

Easy to use website, clear descriptions of items, fast (free) delivery and well packaged items. I highly recommend and will definitely be using them in future.

27 August 2026

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