Watson Plumbing and Heating Services Ltd Reviews 93

Friendly, clean and efficient job by Ian. Can highly recommend.

Excellent service from Andy and Logan. They removed the old boiler and hot water tank and replaced with a combi-boiler. Extra piping was required which included piping in the loft. They worked the equivalent of two whole days and hardly stopped. First class service.

Their quote was detailed and the price very good.
They were pragmatic to cater for the needs of the customer. Their assessment of the time required to accomplish the work was spot on. Andy, Morgan and Euan did a great job in hot conditions to provide a heating supply that really works so much better than our previous one. Thank you to Peter as well, and the secretaries.

Contacted office in morning with a problem kitchen tap, Ewan arrived within 15 mins found the problem and went back to shop to collect a new unit and fitted quickly and efficiently, cleaning up afterwards and removing all waste and packaging. Very pleasant and friendly,would highly recommend to anyone.

First class service from beginning to end when fitting our new shower. Very efficient, going above & beyond, even taking away all the rubbish from the old shower to all the packaging from the new one! Would highly recommend Team Peter Watson Plumbing & Heating. 5 star plus service!

Robbie, our engineer, was on time, polite, and efficient. He found the issue straight away, and came back that afternoon with the new part. He cleaned up after finishing the work, and coped well with our 2 nosy whippets!

Will continue to recommend this business to anyone requiring good service at honest prices. Got my blr. serviced this morning, the engineer was very friendly and on time. He got on with the job, stripping down and putting together again my boiler, cleaned up any mess he made, which was very little. You would never know he had been.
A very satisfied customer.

Peter was very professional and thorough on his visit to provide an estimate and he fully explained the proposed work & time schedule to replace our 20 year old oil boiler.
The installation by Ian and his 2 apprentices was 1st Class, faultless and completed on time without any issues.
Ian fully explained the operation of the new boiler after the installation was completed.
I would have no hesitation in recommending Watson Plumbing & Heating.
Thank you Peter, Ian, the young lads and Bruna in the office for a 5 Star Service.

After receiving a favourable quote from Peter the new boiler was fitted on the agreed date. Andy and his apprentice arrived and removed and fitted the new boiler, the new pipework for the boiler was fitted neat and tidy. After commissioning the boiler and checking for leaks etc Andy explained the operation of the boiler and room thermostat, before leaving everything was cleared and tidied up. A professional job from start to finish. Highly recommended.

25 year old oil boiler causing problems. Another oil engineer had tried, but failed, to fix it - and had just given up. However, John has totally exceeded my expectations: a friendly Yorkshireman, amazingly knowledgeable and competent, and, most importantly, willing to persevere until the boiler was running perfectly. I am seriously impressed. And the office staff are always pleasant and helpful.

Please any tradesman involved with Peter Watsons Plumbing and heating stay away. Your last visit on the 05/03/24 which your workmen arrived without announcement never spoke so I let them get on with it, they never asked for any signature I only knew they had left because I heard the van driving away. As it was they left the boiler with an oil leak which I have had to get another heating engineer to come out to fix Watsons errors. OFTEC and Consumer advice are aware of these latest issues and have been sent photographs and copies of text messages between myself and new heating engineer. After five months the floor underneath the boiler has started to dry out. The complaint is very much still active ! at no point were we rude to anyone , your employee’s were offered tea and biscuits and treated with utmost respect. You will not be returning because i have told you not to, all further remedial issue’s will be resolved by new heating company and we will take steps for reimbursement
CASE IS NOT CLOSED !! Copies of all Trust Pilot messages have been sent OFTEC and Consumer Advice.

Do yourself a favour and steer well clear of this operation, boiler left with oil leaks , and condensate leaks , no resolution, fitted wrong flue which lead to dog barking in middle of the night at Carbon Monoxide alarm going off, which Peter Watson took very lightly ! until we got consumer services and oftec involved , up until then Watsons told us to get a different company to resolve their errors,
Five months on after installation still having problem’s !
Give a wide berth !

Not recommend this company. Doesn't know how to connect washing machine, flooded my new kitchen. Charged me fortune,milage to come to my house. Can find cheaper and more qualified plumbers

Excellent help in arranging a full service to two gas heaters.

Used Watson Plumbing and Heating Services Ltd for plumbing our bathroom we are re-doing. Excellent and timeous service from Robbie, leaving a clean workspace for us to continue. Recommend using them.

Watson were the only firm to reply to my texts when my dad's boiler broke down. They were professional from start to finish, clean, tidy workers, no hiccups or hassles. I would recommend them to everyone.

Very impressed with my dealings with Watsons at every stage from the initial enquiry to the diagnostic visit to review and service my Underfloor heating. Once the problem was identified and parts ordered Watsons came out very quickly to get my heating back up and running. Darren the engineer was very professional and knowledgeable and I am really glad I chose Watsons and have no hesitation in recommending them.

Completed a full new oil central heating system for us.
From first point of contact Peter was on time professional and provided a very competitive quotation.
The whole job was completed and time with no hassle.
Had a small issue with the thermostat after install and Peter was out in less than 24hours and sorted it.
Highly recommended. Its an A++

New shower fitted no hanging about got the job done even cleaned up Ian was the man excellent definitely recommend