Had a problem finding my order for a high value product. With no telephone number to contact anyone regarding my issue, I phoned the Stockport shop , I spoke to a lovely lady called Chelsea. She was... See more
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Ordered bracelet with free necklace which arrived today with Royal Mail but it should have been Saturday .its for my granddaughter so fingers crossed she’s going to like it .good price an good quality... See more
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Quick service thankyou but after sale service much to be desired. As this was a gift to my sister I wanted it to be sent to her so I put on the order her address but the website changed it to mine an... See more
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I always buy my jewellery from Warren james had some pieces for years never look any different. They are such good value for money. Thus was the first time ordered online but l would do it again. Good... See more
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Company details
About Warren James Jewellers
Written by the company
Warren James are the UK's largest independent jeweller with 212 shops nationwide. Established in 1979 and still family owned, we are absolutely passionate about jewellery AND amazing prices...
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
Contact info
Stockport, United Kingdom
- www.warrenjames.co.uk
4.2
Great
19K reviews
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Reply from Warren James Jewellers
Hi Kirsty,
It definitely shouldn’t have been a one-wear 😅A member of our team has now contacted you regarding this.
All the best,
Nicola
Superb Service and Beautiful Selection
I ordered online from the US for a dear friend in London. Once I provided all purchase and delivery info online, I noticed that friend's name kept reverting instead to MY name as the recipient. I phoned a Warren James location close to my friend's home to make sure that the Royal Mail would deliver the package even if I didn't ever live at the location. The lady who I spoke with was very reassuring that indeed it would be delivered. So I completed my purchase and it was safely delivered today exactly as promised. I'm sorry but I do not recall her name but she was very attentive and patient even as it was almost the stores' closing time. I appreciate both the superb service and the beautiful selection!
7 August 2026
Reply from Warren James Jewellers
Hi Nanu,
We’re delighted we could help make your gift-giving mission a success! 🎁✨ From across the pond to London, we’re so glad your special delivery arrived safely.
All the best,
Nicola
Excellent service and perfectly…
Excellent service and perfectly efficient beautiful quality products 👌
3 August 2026
Reply from Warren James Jewellers
Hi Alwyn,
Thank you for the sparkle! ✨ Your 5 stars mean the world to us.
All the best,
Nicola
Reply from Warren James Jewellers
Hi Hazel,
Thanks a million for the 5⭐!
All the best,
Nicola
The product is good for the price but I…
The product is good for the price but I am taking one star off because of the late delivery ( 9 days ).
3 August 2026
My husband bought me an eternity ring…
My husband bought me an eternity ring from Warren James this week, on line store with postal delivery. The beautiful choices were difficult to choose from, until I found 'the one'. Very fast delivery, easy browsing, excellent quality as always and sizes are exact. I highly recommend Warren James for their overall services, and quality jewellery
7 August 2026
Reply from Warren James Jewellers
Hi,
Thank you so much! 💖 Finding “the one” can be tricky. We’re delighted you love your eternity ring! ✨🥰
All the best,
Nicola
Good customer service
Didn’t keep the ring but easy to order and return, expecting refund v soon
7 August 2026
Reply from Warren James Jewellers
Hi Tracey,
A 5-star review has landed! ⭐🚀
All the best,
Nicola
Reply from Warren James Jewellers
Hi Seantelle,
Yay! 🎉 Thanks for the 5⭐!
All the best,
Nicola
The company is really good customer…
The company is really good customer services very helpful
3 July 2026
Reply from Warren James Jewellers
Hi Julie,
Thank you for the lovely review! 😊 We’re so glad our customer service team could be helpful.
Take care,
Nicola
Reply from Warren James Jewellers
Hi,
Looks like your order has finally arrived! 😅 We can now see it’s been delivered — sorry for the delay and the frustration caused along the way! 💌
All the best,
Nicola
Very late delivery, poor quality chain
The delivery took 9 days so It didn’t arrive in the 48 hours it was meant too. I emailed them twice and had no reply. Very disappointed with the quality of the chain too. Won’t be buying again
7 August 2026
Reply from Warren James Jewellers
Hi Kirsty,
We’re really sorry! 😅 It looks like Royal Mail took the scenic route with your order. We apologise for the delay and the frustration caused, and we’re sorry the chain didn’t meet expectations either. 💌
All the best,
Nicola
Perfect item for any occasion
The named necklace i ordered arrived as stated 15 days due to it being made.
The product was beautiful, my sister was delighted with the birthday gift
I have since ordered a second one for my other sister. Packaging was very good, and delivery with Post office was safe and efficient.
2 August 2026
Reply from Warren James Jewellers
Hi Lynda,
We’re so happy your first necklace was a hit and that your sister loved her birthday surprise. Thank you for coming back for round two — we hope your other sister is just as delighted! 💕🎁
All the best,
Nicola
Reply from Warren James Jewellers
Hi Michelle,
Yay! 🎉 Thanks for the 5⭐! Enjoy your beautiful ring.
All the best,
Nicola
Jewellery set
Fantastic value and arrived extremely quick really happy with the price and quality
7 August 2026
Reply from Warren James Jewellers
Hi,
We’re so happy you’re pleased with your purchase! 💕 Thanks for the ⭐⭐⭐⭐⭐!
Take care,
Nicola
Reply from Warren James Jewellers
Hi Megan,
Great news! 🎉 We can see your order has now been delivered — it finally made it! 😅 Thanks for your patience, and sorry for the wait!
All the best,
Nicola
The bracelet I ordered is so pretty and…
The bracelet I ordered is so pretty and the gift box makes it more special lovely 21st birthday gift.
7 August 2026
Reply from Warren James Jewellers
Hi Lisa,
We’re so happy the bracelet was a hit. Thanks a million for the 5⭐!
All the best,
Nicola
Beautiful piece of Jewellery
Beautiful piece of Jewellery, fast delivery, value for money
7 August 2026
Reply from Warren James Jewellers
Hi Gloria,
Five stars? We’ll take that! 🌟
All the best,
Nicola
Easy to order and quick delivery
7 August 2026
Rings came very quickly
Rings came very quickly. They are stunning, very happy with them
7 August 2026
Reply from Warren James Jewellers
Hi Chrissy,
Yay! 🎉 Thanks for the 5⭐! Your ring is loving its new home 🥰💎
All the best,
Nicola
Amazing jewelry but horrible delivery…
Amazing jewelry but horrible delivery speed took over a week not 3-5 days as stated
3 August 2026
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