I got in touch with Warrantywise when my new car warranty on my Range Rover ran out. I was unsure of what to do at 1st but Wendy Harwood was excellent at talking me through the various options. Great... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend this company highly enough. From tailored plans, easy claims process and best in class mechanical cover. After a change in circumstance, I can now also testify to the exc... See more
Company replied
Katie-Leigh was able to provide me with excellent service, she really made it nice and simple to understand the process of how things work and what to expect. Thank you for helping me out with my e... See more
Company replied
I rang Warrenty Wise to report a problem with my van and obtain an assessment form. The waiting time to speak to someone was about 8 minutes but it can be considerably longer (this wasn't my first att... See more
Company replied
Company details
Written by the company
We understand your car plays a big role in day-to-day life, so when something goes wrong, it can be stressful. That’s where we come in. With over 25 experience, we design clear and straightforward extended warranty plans to help with certain mechanical and electrical repair costs. We’ve supported millions of UK drivers, whether you own a car, EV, hybrid or van. If you need to request a repair, our friendly warranty experts will guide you through the process, with access to a UK-wide network of approved repairers, optional roadside assistance, and clear updates every step of the way.
Contact info
The Rocket Centre, 3 Trident Way, BB1 3NU, Blackburn, United Kingdom
- 01254 648 209
- sales@warrantywise.co.uk
- www.warrantywise.co.uk
4.6
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Once again they take my money for a…
Once again they take my money for a year i gave them my millage full service every year when the pinions go on the diff what are covered in warenty they refuse to pay as got 100000 thousand on clock and say its were and tear jokers con company unbelievable find every loop hole possible . Awful, do not use it. I even got a cheaper one. Please don't use .these cowboys who rip of the public.
1 September 2026
Unprompted review
Reply from Warrantywise
Hello,
Thank you for taking the time to leave us a review. We’re very sorry to hear how disappointing this experience has been and appreciate you raising your concerns with us. This isn’t the level of service we aim to provide. We’d like the opportunity to look into this fully and help resolve the matter. Please contact us at reviews@warrantywise.co.uk with a few details, and we’ll take this forward as a priority.
Kind regards,
Warrantywise
the staff were helpful in explaining…
the staff were helpful in explaining all the details of my warranty & helped me to make an informed decision. highly recommend their services
1 September 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that our team was helpful in explaining the details of your warranty and providing the information you needed to make an informed decision.
We believe it’s important that our customers feel confident and fully understand their plan, so it’s great to know our support made a difference. Thank you for recommending Warrantywise and for choosing us.
Kind regards,
Warrantywise
Good communication,happy with service.
Good communication,happy with service.
Only thing we have found,is we can’t upload pictures of dashboard on site,so we have emailed pic through.
Hoping to hear soon
28 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that you’ve been happy with the service and that communication has been good throughout.
We’re sorry to hear you experienced difficulty uploading the dashboard photographs through our website. Thank you for emailing the images through instead, and we hope these can be reviewed and your repair progressed as quickly as possible.
We really appreciate your patience and your positive feedback, and we hope to have everything resolved for you soon.
Kind regards,
Warrantywise
Great customer service from Angela
Angela was fantastic today - after a very confusing and stressful claim process, She made it simple easy and fun! An asset to your team as she had a laugh and a giggle with me, whilst of course maintaining a professional air and solving the issue at hand!! In a world of AI it was lovely to have a human at the end of the chatbot and someone understanding of the stress claiming on a warranty causes!
Well done Angela and Thank you!
1 September 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
It’s wonderful to hear that Angela was able to turn what had been a confusing and stressful claims process into something much simpler and more positive for you.
We’re especially pleased that she was able to provide the personal, human support you were looking for while still maintaining a professional approach. Her ability to put customers at ease, have a laugh and genuinely listen is exactly the kind of service we strive to provide.
We’ll be sure to share your lovely feedback with Angela. She’ll be delighted to know that she made such a difference to your experience.
Kind regards,
Warrantywise
thanks warranty wise
i spoke to a nice lady called Angela who sorted out the problem for me she's a credit to warranty wise big thankyou
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Angela was able to resolve the issue for you and provide such a positive experience.
We’ll be sure to pass your kind words on to her. we’re sure she’ll be thrilled to know she made a difference. Thank you for choosing Warrantywise!
Kind regards,
Warrantywise
Wendy was so very help full and so very…
Wendy was so very help full and so very understanding to my needs.wendy i can not thank you enough for listening to me and for makeing my day brighter i give wendy 10 out of 10 for her customer service.i just wish there was more like wendy the world would be a better place.thank you from mr gordon golding.
1 September 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
We’re absolutely delighted to hear that Wendy was able to listen to your concerns, understand your needs and provide the support you needed.
It’s fantastic to know that Wendy was able to brighten your day and leave such a positive impression. A 10 out of 10 is wonderful to hear, and your kind words about Wendy truly mean a lot.
We’ll be sure to share your lovely feedback with Wendy. We’re sure she’ll be delighted to know just how much her patience, understanding and kindness meant to you.
Thank you again for taking the time to recognise Wendy’s exceptional customer service and for choosing Warrantywise.
Kind regards,
Warrantywise
Honestly couldn’t be happier with…
Honestly couldn’t be happier with warranty wise they’ve honestly given me faith in warranty again, I had such a bad experience with my previous warranty company, moving to warranty wise was the best decision I’ve made! The staff are fantastic and are super friendly and are more then willing to help, they made me regain faith in trusting warranty company’s would 100% recommend this company to anyone, since joining 2 family members have use them now aswell they are honestly such a good company and have helped me and made it stress free! Wouldn’t use any other company apart from warranty wise!!
1 September 2026
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
It genuinely means a great deal to us to hear that Warrantywise has restored your faith in warranty companies after such a disappointing previous experience.
We’re thrilled that our team has been friendly, supportive and willing to go the extra mile to make things as stress-free as possible for you. Knowing that you’ve been so happy with the service that two of your family members have since chosen Warrantywise as well is a fantastic compliment.
We truly appreciate your trust, your recommendation and your continued support. We’ll make sure your wonderful feedback is shared with the team. Thank you for choosing Warrantywise and for giving us the opportunity to show you the difference great customer service can make.
Kind regards,
Warrantywise
Very polite
I spoke to Lucy, Very polite, explained everything I was asking for and best actions to go to get things sorted, very good services overall
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that you received polite and helpful service, with everything explained clearly and guidance provided on the best steps to take to get things resolved.
It’s great to know you were happy with the overall service. Thank you for choosing Warrantywise and for taking the time to share your positive experience.
Kind regards,
Warrantywise
I want to personal appreciate Abi… she…
I want to personally appreciate Abi… she spoke to me calmly and professionally and most importantly she went beyond to grant my request and even more.. swift with feedback and actions!!
Weldone Abi and weldone warranty wise👍
Highly recommended😊
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Abi provided such calm, professional and attentive support and went above and beyond to help with your request.
It’s fantastic to know that her swift communication and actions made such a positive difference to your experience. We’ll be sure to pass your kind words on to Abi, who will be delighted to know her efforts were so greatly appreciated.
Thank you again for choosing Warrantywise and for taking the time to recognise Abi’s excellent customer service.
Kind regards,
Warrantywise
Very efficient and great customer…
Very efficient and great customer service from Wendy Harwood
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that you received such efficient and great customer service from Wendy.
We’ll be sure to pass your lovely feedback on to Wendy, who will be pleased to know her support was appreciated. Thank you for choosing Warrantywise and for taking the time to share your experience.
Kind regards,
Warrantywise
Online Support
Online Support - Once I eventually got through to the Repair section online chat (Repair - Note your option 4 'other' goes round in a continuous loop!) Customer Service help from Amy was great and forthcoming.
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that once you reached our Repair team, Amy was able to provide great and helpful customer service and give you the support you needed.
We also appreciate you highlighting the issue with the online chat options. We’re sorry for the frustration caused by the ‘Other’ option looping, and we’ll make sure this feedback is passed on to the relevant team for review.
We’re glad Amy was able to make the experience a more positive one, and we’ll be sure to pass your kind feedback on to her.
Kind regards,
Warrantywise
Just spoke to Wendy Harwood
Just spoke to Wendy Harwood, who was extremely helpful and answered all my queries in a very friendly and efficient manner. Thank you very much, Wendy
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Wendy was able to answer all your queries and provide such friendly, helpful and efficient service.
We’ll be sure to pass your kind words on to Wendy. It’s great to know she made your experience a positive one. Thank you for choosing Warrantywise and for taking the time to share your feedback.
Kind regards,
Warrantywise
Ryan helped by giving us great advice…
Ryan helped by giving us great advice on what all the different items cover and made the decission process easier
1 September 2026
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Ryan provided great advice and clearly explained what the different plan options included, helping to make your decision-making process easier.
We’ll be sure to pass your kind feedback on to Ryan. It’s fantastic to know that his guidance and support helped you feel more confident in making the right choice. Thank you for choosing Warrantywise.
Kind regards,
Warrantywise
So far so good
So far so good! Angela was really helpful on the chat service this morning, helping me with a payment problem. 5 stars for Angela
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Angela was able to assist you with your payment issue and provide such helpful and efficient service.
We’ll be sure to pass your kind feedback on to Angela, who will be pleased to know that her support made a positive difference. Thank you for choosing Warrantywise and for taking the time to share your experience.
Kind regards,
Warrantywise
Delighted with Warranty wise and the…
Delighted with Warranty wise and the service I have received while dealing with repairs on my Mercedes from Lucy Ackers and help with renewing my policy from Branndon Cooper.
Great company and brilliant staff, thank you.
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that you’ve been so pleased with the service you received from Lucy Ackers while dealing with your Mercedes repairs, and from Brandon Cooper when renewing your policy.
It’s wonderful to know that both Lucy and Brandon provided such a positive experience. We’ll be sure to pass your kind comments on to them.
Thank you for choosing WarrantyWise and for your continued support. We really appreciate you taking the time to share your experience.
Kind regards,
WarrantyWise
hi i spoke with a colleague wendy…
hi i spoke with a colleague wendy harwood today regarding an issue i had , she was very helpful and very polite a credit to the company highly recommend, if only we had more wendy’s these calls would make communication so much easier and easier to understand thanks again wendy
1 September 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that Wendy Harwood was so helpful, polite and made your experience so much easier. It’s wonderful to know that her clear and friendly approach made such a positive impression.
We’ll be sure to pass your kind comments on to Wendy — we’re sure she’ll be delighted to hear that she’s a real credit to the company!
Thank you for recommending WarrantyWise and for taking the time to share your experience with us.
Kind regards,
WarrantyWise
absolutely brilliant customer service…
absolutely brilliant customer service problem solved and very helpful a lady by the name of Wendy thank you
1 September 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that you received absolutely brilliant customer service and that Wendy was able to resolve your problem and provide such helpful support. 😊
We’ll be sure to pass your lovely feedback on to Wendy, we know she’ll be thrilled to hear how much you appreciated her help. Thank you for choosing Warrantywise and for taking the time to share your experience!
Kind regards,
Warrantywise
Very helpful and clear information…
Very helpful and clear information given advised me and informed me on what I needed to know about my warranty because of my problem to my car . Thanks Hamza 👍🏻
31 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Hamza provided you with clear and helpful information and took the time to explain everything you needed to know about your warranty and vehicle issue.
We’ll be sure to pass your kind thanks on to Hamza.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
My call handler Lewis helped with my…
My call handler Lewis helped with my questions very thoroughly and without hesitation
We all experience car issues at some point and its good to know you have help when needed, my Peugeot 208 is on the way to repair.
Thanks again
28 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Lewis was able to answer all your questions thoroughly and without hesitation. It’s great to know he provided the reassurance and support you needed while your Peugeot 208 is on its way to being repaired.
We’ll be sure to pass your kind comments on to Lewis.
Thank you for choosing WarrantyWise and for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Wife's golf r needed a new steering…
Wife's golf r needed a new steering rack, repair was approved but only with a reconditioned second hand part, not a new one, garage doing the job said that they were not happy fitting a second hand part and couldn't guarantee there work or now long the part would last. Compland to warrantywise was told look at the fine print as it was in their terms and conditions, that they can use second hand parts. Be very aware
24 July 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to leave us a review.
We’re very sorry to hear how disappointing this experience has been and appreciate you raising your concerns with us.
This isn’t the level of service we aim to provide. We’d like the opportunity to look into this fully and help resolve the matter.
Please contact us at reviews@warrantywise.co.uk with a few details, and we’ll take this forward as a priority.
Kind regards,
Warrantywise
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.