Warrantywise Reviews 

18,173
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely friendly, patient, and professional during every interaction. People note that representatives take their time to thoroughly explain policy details and answer any questions without making anyone feel rushed. Some people were dissatisfied with the claims process, noting that specific requests were rejected as wear and tear or proved difficult to resolve. Reviewers additionally mentioned experiencing frustrating communication delays and unhelpful customer service responses when trying to get assistance after a breakdown. A few consumers also pointed out that getting online support or reaching someone by phone required waiting through lengthy queues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely thorough,... See more

Customer service

Consumers find customer service to be positive, highlighting how staff take extra time to listen to concerns... See more

Warranty

Users describe positive interactions with warranty services, highlighting helpful and efficient support... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic and professional... See more

Claim

People report ambiguous experiences with claim, reflecting a high level of disagreement among reviewers. On... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got in touch with Warrantywise when my new car warranty on my Range Rover ran out. I was unsure of what to do at 1st but Wendy Harwood was excellent at talking me through the various options. Great... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. From tailored plans, easy claims process and best in class mechanical cover. After a change in circumstance, I can now also testify to the exc... See more

Company replied

Rated 5 out of 5 stars

Katie-Leigh was able to provide me with excellent service, she really made it nice and simple to understand the process of how things work and what to expect. Thank you for helping me out with my e... See more

Company replied

Rated 5 out of 5 stars

I rang Warrenty Wise to report a problem with my van and obtain an assessment form. The waiting time to speak to someone was about 8 minutes but it can be considerably longer (this wasn't my first att... See more

Company replied


Company details

  1. Car Service

Written by the company

We understand your car plays a big role in day-to-day life, so when something goes wrong, it can be stressful. That’s where we come in. With over 25 experience, we design clear and straightforward extended warranty plans to help with certain mechanical and electrical repair costs. We’ve supported millions of UK drivers, whether you own a car, EV, hybrid or van. If you need to request a repair, our friendly warranty experts will guide you through the process, with access to a UK-wide network of approved repairers, optional roadside assistance, and clear updates every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

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1-star

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Replied to 100% of negative reviews

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4.6

All reviews

(18,173)

5,192 reviews in the last 12 months

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Rated 1 out of 5 stars

The warranty isnt worth the paper its…

The warranty isnt worth the paper its written on!!
Dont waste your money.. Air conditioning wasnt working, warranty says Air conditioning is covered.. Garage put a new seal on the pipe and re gased... The seal not covered so been rejected...

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to leave us a review.

We’re very sorry to hear how disappointing this experience has been and appreciate you raising your concerns with us.

This isn’t the level of service we aim to provide. We’d like the opportunity to look into this fully and help resolve the matter.

Please contact us at reviews@warrantywise.co.uk with a few details, and we’ll take this forward as a priority.

Kind regards,

Warrantywise

Rated 5 out of 5 stars

Great service very helpful

Great service very helpful

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feedback.

We’re delighted to hear that you received great service and found our team so helpful.

Thank you for taking the time to share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Contact was very helpful

Contact was very helpful
Not pushy clear and gave me best deal .

7 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feedback.

We’re delighted to hear that you found our team helpful, clear and not pushy, and that we were able to find you a deal that suited your needs.

Thank you for choosing WarrantyWise and for taking the time to share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Thank you so much I just say Julie was…

Thank you so much I just say Julie was amazing at helping me out especially with struggling with one payment she managed to help out thank you so much ☺️

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feedback.

We’re delighted to hear that Julie was amazing in helping you and was able to support you when you were struggling with a payment. It’s wonderful to know that she made things a little easier for you.

We’ll be sure to pass your kind comments on to Julie. Thank you for taking the time to recognise her help and share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Wendy Harwood was magnificent dealing…

Wendy Harwood was magnificent dealing with my enquiry !!

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feed back.

We’re delighted to hear that Wendy Harwood was magnificent in dealing with your enquiry and provided such a positive experience.

We’ll be sure to pass your kind comments on to Wendy. Thank you for taking the time to recognise her hard work and share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Between two of the staff Hamza and Sam

Between two of the staff Hamza and Sam, there absolutely amazing! So helpful, explained everything in great detail and I feel they both went above amd beyond with dealing with my claim! Can't thank the team enough for such an easy and strait forward experience with warranty wise 😊

Thanks William Ritchie

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feed back.

We’re delighted to hear that Hamza and Sam were both so helpful, took the time to explain everything in great detail and went above and beyond to support you with your repairs.

It’s wonderful to know that they helped make your experience with WarrantyWise feel easy and straightforward. We’ll be sure to pass your kind comments on to Hamza and Sam, who will be delighted to receive such recognition.

Thank you again for your kind words and for taking the time to share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

I’m giving 5star to the service so far…

I’m giving 5star to the service so far especially I would like to mention Katie -Leigh she was spot on with what I was covered for on my warranty couldn’t fault her not one bit on her quick response and how helpful she was hopefully warrantywise are just like her and the job gets done just as quickly.

7 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feed back.

We’re delighted to hear that Katie-Leigh was so helpful, knowledgeable and quick to respond, and that she was able to clearly explain what's listed under your warranty.

It’s wonderful to know that you couldn’t fault the service you received from Katie-Leigh. We’ll be sure to pass your kind comments on to her, and we hope the rest of your repairs progresses just as smoothly and quickly.

Thank you again for taking the time to share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Always a good feel speaking with the…

Always a good feel speaking with the warrenty wise team. I believe the investment made towards the warrenty wise platinum cover helped with the used car for personal use. I truly believe the lesser co-pay and maximum coverage really helps to keep the vehicle not only road worthy but also source factory approved genuine parts for ur vehicle.

Spoke with Lucy who not only helped me with the approvals but also helped me clarify the next steps

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feed back.

We’re delighted to hear that you’ve had such a positive experience with WarrantyWise and that you feel your Platinum warranty provides valuable support and peace of mind when looking after your vehicle.

It’s wonderful to hear that Lucy was so helpful, not only with your approvals but also in clearly explaining the next steps and making the process easier to navigate.

We’ll be sure to pass your kind comments on to Lucy. Thank you for your continued support and for taking the time to share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Angela was fantastic

Angela helped me so quickly and efficiently. Really happy with the service.

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feed back.

We’re delighted to hear that Angela was able to help you so quickly and efficiently, and that you were really happy with the service you received.

We’ll be sure to pass your kind comments on to Angela. Thank you for taking the time to share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Helpful and can move unused warranty

Not had to claim much but no issues when I have more recently. Best of the warranties I've found (I have a Land Rover).
Cameron really helpful and moved credit from unused warranty after I sold my car to the next car.

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feed back.

We’re delighted to hear that you’ve had a positive experience with WarrantyWise. It’s great to know that you consider us one of the best warranty providers you’ve found, particularly as a Land Rover owner.

We’re also pleased to hear that Cameron was so helpful and was able to arrange the transfer of your unused warranty credit to your new vehicle. We’ll be sure to pass your kind comments on to Cameron.

Thank you for your continued support and for taking the time to share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Jessica and Issac

Jessica and Issac, have great knowldge and very friendly in finding me a great warranty deal for my car

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Morning,

Thank you for your feed back.

We’re delighted to hear that Jessica and Isaac were both friendly, knowledgeable and able to find you a great warranty deal for your car.

We’ll be sure to pass your kind comments on to Jessica and Isaac.

Thank you for choosing WarrantyWise and for taking the time to share your experience with us!

Kind regards,

WarrantyWise

Rated 5 out of 5 stars

Olivia in the escalation team was…

Olivia in the escalation team was unbelievably helpful in assisting me with a repair issue I had on my vehicle L10 URL, and I am really grateful for all her assistance. We had useful telephone calls and communication by email which was swift and directly to the point in resolving my repair.

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that Olivia from our Escalations Team was unbelievably helpful in assisting you with your vehicle repair issue. It’s fantastic to know that she was able to provide clear, direct communication and support throughout the process, both over the telephone and by email.

We’re especially pleased that Olivia’s swift responses and dedication helped resolve your repair efficiently and made the experience a positive one for you. We’ll be sure to pass your kind comments on to Olivia, as we know she’ll be delighted to receive such recognition.

Kind regards,

Warrantywise

Rated 5 out of 5 stars

Great service advisor

Firstly, I am not giving warranty wise 5 stars. Suhail the advisor gave me a brilliant service today. I am having trouble with the supplying garage and Suhail answered my questions and helped a lot. Thanks again.

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that your overall experience has not resulted in a five-star rating. However, we’re delighted to hear that Suhail was able to provide you with excellent support when you contacted us today.

We understand that experiencing difficulties with a supplying garage can be frustrating, so it’s great to know that Suhail took the time to listen to your concerns, answer your questions and provide the guidance you needed. We’ll be sure to pass your kind comments on to Suhail, who will be pleased to know that his assistance made a positive difference.

Kind regards,

Warrantywise

Rated 4 out of 5 stars

Customer Service

My request was dealt with promptly. Thank you Kayleigh

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that your request was dealt with promptly and efficiently. We’ll be sure to pass your kind comments on to Kayleigh, who will be pleased to know that her assistance was appreciated.

Thank you again for choosing Warrantywise and for taking the time to share your experience with us.

Kind regards,

Warrantywise

Rated 5 out of 5 stars

Helpful & Informative

Spoke to a wonderful customer service agent (Ashleigh) who was very helpful in handling my repair claim. She was forthcoming with information and very helpful. She would be an asset to any department.

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that Ashleigh provided such excellent support while handling your repair request. It’s fantastic to know that she was forthcoming with information, helpful throughout the process and ensured you felt properly supported.

We’re particularly pleased to hear that you feel Ashleigh would be an asset to any department. Recognition like this means a great deal, and we’ll be sure to pass your kind comments on to Ashleigh and her manager.

Kind regards,

Warrantywise

Rated 5 out of 5 stars

very friendly helpful team

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found our team friendly and helpful. Providing a welcoming, supportive and professional service is extremely important to us, so it’s wonderful to know you had such a positive experience.

Thank you again for choosing Warrantywise and for sharing your kind comments. They’re greatly appreciated by the whole team.

Kind regards,

Warrantywise

Rated 5 out of 5 stars

very helpful customer service

We had the warranty as part of a car purchase. Unfortunately the warranty doesn't cover all I hoped it would. But the service today from Molly was very clear and helpful, and she was very personable and friendly too. Thanks!

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that the warranty included with your vehicle purchase hasn’t provided the level of cover you had hoped for. We appreciate your honesty and understand how important it is to have clarity around what is and isn’t included within your warranty.

That said, we’re really pleased to hear that Molly was able to provide such a positive experience when you contacted us today. It’s wonderful to know that she was clear, helpful, friendly and personable, and took the time to ensure your questions were properly addressed.

We’ll be sure to pass your kind comments on to Molly, as she’ll be delighted to know that her approach made a positive difference to your experience.

Kind regards,

Warrantywise

Rated 5 out of 5 stars

The quote process was straightforward…

The quote process was straightforward and additional questions answered quickly by Josh Davis. Competitive price too thanks

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found the quote process straightforward and that Josh Davis was able to answer your additional questions quickly and clearly.

It’s also great to know that you were pleased with the competitive price. Providing a simple, efficient and informative service is very important to us, so we’re pleased Josh was able to make the process such a positive experience for you.

We’ll be sure to pass your kind comments on to Josh, who will be delighted to know his support was appreciated.

Kind regards,

Warrantywise

Rated 5 out of 5 stars

Setting up my extended warranty was…

Setting up my extended warranty was easy, Callum was a pleasure to deal with and explained everything I needed to know. Great customer service!

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that setting up your extended warranty was such an easy and straightforward experience. It’s wonderful to know that Callum was a pleasure to deal with and took the time to explain everything clearly, ensuring you had all the information you needed.

Providing friendly, professional and informative customer service is something we pride ourselves on, so it’s fantastic to hear that Callum delivered this for you. We’ll be sure to pass your kind comments on to him.

Kind regards,

Warrantywise

Rated 5 out of 5 stars

Quick turnaround of process to…

Quick turnaround of process to authorise repairs under warranty .
Friendly and helpful response when speaking to any contacts at Warranty Wise .
Ruby Fielding was very helpful talking me through part of the process too
Pam

8 September 2026
Unprompted review
Warrantywise logo

Reply from Warrantywise

Good Afternoon,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you experienced a quick and efficient turnaround when having your repairs authorised under your warranty. It’s also fantastic to know that our team has consistently provided you with friendly and helpful service whenever you’ve contacted us.

We’re especially pleased to hear that Ruby Fielding was able to talk you through part of the process and provide the guidance you needed. We’ll be sure to pass your kind comments on to Ruby, who will be delighted to know that her support was appreciated.

Kind regards,

Warrantywise

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