Waltons Reviews 

Whilst I will be the first to acknowledge the customer service has been very good, the actual shed itself is absolutely shocking quality. My husband and father-in-law didn't even manage to get it built in 7 hours due to all the issues they came across. From the off the door wouldn't fit in the hole and had to be planed in order to get it to fit. The base of the shed is warped, as were the roof parts. We've had to fit the roof as best we can but it's so out of line the back will need to planed in order to fit the felt and finish with the apex batons. My father-in-law is in his 70's and said he has never built or seen such a badly manufactured shed in all his life. Yes, you can argue that I should have got it collected for a replacement or refund but I honestly do not believe a replacement would have been any better and I was working to a deadline. So I'm afraid this is my first and last Walton's purchase and I wouldn't recommend them.

Great service and great product, delivery was on time, slight damage to roof panel but quickly fixed and a further discount given. Looks great now it’s up and painted.

Bike shed looks good- bit of a long job to put together but pleased with the end result

Reviewed this company and tried to say I sent to the wrong company, total rubbish, there wood is so badly warped near impossible to assemble Do Not use Steer clear.

Had to return it. Lousy quality, cracked, green colour. Delivered at 4.59am with no message dumped at my house and message at 7 am saying the delivery would be made 5-7 am. A disgrace. Went to another company and got a brilliant shed and helpful delivery.

From the moment I ordered to delivery
Everything went without a hitch and delivery driver was very helpful keeping me updated on delivery time.

Not at all impressive service.
The whole process has been a nightmare I’d say start to finish but it’s unfinished
Took 2 months to get the shed
Then they fitted it and left it damaged and broken
After two months I’m still waiting for a reply which takes a week to ten days then you get an email to logon to portal and reply
Absolute nonsense
I would not recommend this company at all
Don’t waste your time

Great service andris d was super helpful delivering our shed thanks!

Quick delivery from point of order.
Good solid building. Doors a bit tricky to install but overall quite straightforward.

Andris was helpful, very knowledgeable too

Delivered on agreed date, drive was polite
From ordering to deliver no hassle.

The summerhouse was a very good price. It arrived earlier than anticipated and the team who built it were efficient and friendly. Very pleased with the whole experience.

Fabulous product and wonderful customer service
Highly recommend

I used Waltons as they were made in Britain and had good reviews on the internet. I have to say I am very pleased with the Quality of our Summer House. We opted for the 44mm thickness wood which was a great choice. We’ve had a few teething issues since with the doors and with this heatwave wood expansion and in total 3 different installers have been back to try and fix the issues. Finally on the third attempt this was completed. I really think it’s well worth paying to have your summer house installed as they build it so quickly and if you have any issues afterwards Waltons are very keen to get them fixed. All customer service is done via a portal and responses have been prompt. My only frustration with this company has been the lack of planning with the installers. The first two tipped up at 6:30 am with no 2 hour warning and this is too early to start work, and the last ones arrived at 9pm !! After two previous installations miles away but they were determined to get to our job too. I really think the company needs to review the number of jobs and the locations they are sending these teams on as they are working some long and unsociable hours. That said I’m really pleased with the finished product even though some parts of the service could be improved.

Large Tower Playhouse with Double Swing – Honest Review

Overall, we are very pleased with the quality of this playhouse. Once assembled, it is extremely sturdy, well-built and has already proven to be a fantastic addition to the garden. It easily handled a group of children during my niece’s birthday party, with several kids playing on it at once, and it felt solid and secure throughout.

That said, prospective buyers should be aware that assembly is a much bigger job than you might expect. There are no pre-drilled holes or markings to indicate where to drill, making the build far more time-consuming than anticipated. There are also a huge number of screws involved. It took us almost six days, working 2–3 hours each day, to complete the assembly. If you’re not experienced with DIY projects of this scale, I would strongly recommend paying for professional assembly.

We initially struggled to find the instructions, only to realise they were provided as a PDF link in the order confirmation email rather than included in the packaging. This could be made much clearer.

Another surprise was that the turquoise sections shown in the product photos are not pre-made panels. Instead, they are flat sheets that need to be measured, cut, and screwed onto the structure yourself. We had expected these to arrive as ready-made panels.

The product also does not include ground anchors, which I believe are essential for a play structure of this size, so these will need to be purchased separately.

There were a couple of quality issues on arrival. Some of the timber had cracks, and the baby swing was damaged. To their credit, customer service responded promptly, offering to replace the swing and provide £50 compensation for the damaged wood. At the time of writing, we are still waiting for this to be processed.

We also reinforced the serving counter by adding two extra pieces of timber, as we felt it needed additional support.

Despite the challenges during assembly and the few quality issues, the finished playhouse is excellent. It is strong, durable, and the children absolutely love it. If you’re prepared for a substantial build or are happy to pay for installation I would definitely recommend it.

Great summerhouse with side shed, well made, bit hard to put up other then that it’s a good size inside

A roll of felt missing and the extra floor supports but no hassle and refund given. Top quality summerhouse!

Good all round

Great product and delivery was quick and hassle free thanks to Tommy (the driver).

Very helpful and prompt service from the delivery guy