My Walplus Cuckoo Clock developed a fault in that my Cuckoo no longer Cuckoo’d. I contacted Walplus and an advisor called Keon walked me through a diagnosis then sent me the needed parts and then help... See more
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DO NOT BUY WALPLUS TILES FROM THE RANGE!!! After purchasing 30.5cm x 31.5cm self adhesive tiles and receiving 30.5cm x 14.5cm tiles, I emailed the range customer service. To be told on 3 sepa... See more
The very best in customer service 👍👍 Called with an enquiry , had mislaid one of the acorn weight trims for our 5 year old cuckoo clock 🙃, super helpful assistant on phone kindly sent replacemen... See more
Great service highly recommend, we had an issue where our items were damaged in the process, contacted walls through the what’s app and was handled and dealt with straight away with no fuss or issues.... See more
Company details
Information provided by various external sources
Walplus is a wall decoration specialist who provides you a new idea to decorate your wall as well as your home. We provide wide ranges of innovative stickers from children to adult room decoration accessories.
Contact info
Unit 82, London Industrial Park, Beckton, , E6 6LS, London, United Kingdom
- 02075114992
- sales@walplus.com
- www.walplus.com
3.8
Great
132 reviews
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Hasn’t replied to negative reviews
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Reply from Walplus
Thank you so much for choosing our products. Your feedback on our delivery and customer service is much appreciated.
Thanks for great service
3 July 2021
Reply from Walplus
Hello, Linda
Many thanks for your positive feedback. You make us want to work harder and better.
easy ordering fast delivery packed well…
easy ordering fast delivery packed well thank you
22 June 2021
Reply from Walplus
Thank you for your compliment, we hope you enjoy your decorations
Very happy with the service
Very quick delivery, very courteous and friendly attitude. Would recommend to anyone. Thank you !
7 May 2021
Reply from Walplus
Hello, Sevdalina!
Thank you for trusting in us. I hope we keep meeting your expectations. Warm regards!
Good service. Nice product
Very happy with the product, and it was delivered earlier than expected with no issue.
19 April 2021
Reply from Walplus
Hello, Elisa! Just wanted to say thank you for your purchase. We’re so lucky to have customers like you! :)
Great cuckoo clock very quick delivery…
Great cuckoo clock very quick delivery and wrapped really well
18 April 2021
Reply from Walplus
Thank You, Sally,
For choosing us and being so awesome, giving us your kind feedback.
We have levelled up our clock support offering you a 2-years warranty so you can depend on us for anything. We wish you all the best!
Reply from Walplus
Hello, Harriet
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we keep meeting your expectations.
Loved the backsplash tiles
Loved the backsplash tiles. They were easy to apply and added so much to the kitchen.
14 April 2021
Reply from Walplus
Hello, dear customer!
Thanks for the feedback on your experience with our Wall Tiles. We sincerely appreciate your insight because it helps us build a better customer experience.
Excellent so far
Excellent so far , very efficient delivery , I’ve yet to fix flooring but all looks very good - complete overhaul of bathroom
6 April 2021
Reply from Walplus
Hello, Margaret
Thanks for the your amazing feedback :)
If you have any more questions or concerns, please feel welcome to reach back out as we would be more than happy to assist.
Reply from Walplus
Thank you for your support, we hope you enjoy the product
Reply from Walplus
Hello, Ethan!
We really appreciate your feedback. We hope we can keep meeting your expectations. Don't hesitate to reach out if you have any more questions, comments, or concerns.
Reply from Walplus
Hello, Christine!
We're delighted to hear that you liked your new goodie! We set our pricing structure out so we can provide the best quality and the best backup service. Considering this, we can ensure the long-term satisfaction of our customers.
Vinyl Wood Look Planks - Brilliant
So, when I ordered my vinyl wood planks it said they would arrive in 3-5 working days, they arrived in 2. They look and feel like the real thing and the double sided tape works great as long as you use enough of it. I do wish they came in a variety of sizes as though easy to cut, with a good Stanley knife, it took me a few goes and some wasted boards to devise a system that made cutting them straight a tad easier. Just drawing a line to follow won't work, the cut will end up wonky. Overall, brilliant. They look really good, are very tactile and give my room a touch of sophistication. Very happy, will be using Walplus again
1 March 2021
Reply from Walplus
Hello Wes,
Thank you for the kind words. I'm delighted to hear that you had a good experience with our products. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.
I had ordered some tile stickers off of…
I had ordered some tile stickers off of zulily and ended up needing a few more packs so what I wasn't able to find still available on zulily I just went straight to walplus and ordered what I needed! No issues at all. Seamless transaction and delivery and the addition to my kitchen and stairs are beautiful!!
24 February 2021
Reply from Walplus
Hello, Lindsey!
It is always a joy for us to be able to provide you with our best service. Thank you for your lovely feedback!
6 framed newspaper animal prints
I ordered the set of six framed newspaper animal prints with frames. It was very straight forward to put the prints in the frames although I was dubious after reading some negative feedback about the prints not fitting the frames properly.
I have had no such problems and am delighted with the results and they look really good on my hallway wall.
7 February 2021
Reply from Walplus
Hello, Metham!
We are glad that you are happy with your purchase and you could install your prints without any problem. Thanks for taking the time to send this helpful feedback. We hope to serve you again in future :)
Fast service and good product range
Quick delivery and had the mat I wanted in stock.However small nick in side of mat and no info on how to return on delivery note
25 January 2021
Reply from Walplus
Hi, you may contact us on customer.service@walplus.com to request for return
I ordered the wrong size and am still…
I ordered the wrong size and am still waiting for a reply about the refund which will be void in 2 weeks by their policy. So I hope they reply soon.
24 January 2021
Reply from Walplus
Hi, can you please contact customer.service@walplus.com. We are replying all our emails within 24hours.
Excellent product
First time I’ve used the tile sticker and they have worked a treat. Excellent product , looks great.
10 January 2021
Reply from Walplus
Hi, Marilyn
Fantastic to hear that you are happy with your purchase. Make our customers happy and satisfied is our primary purpose! Hope to serve you again in future :)
I purchased these adhesive tiles for…
I purchased these adhesive tiles for both my bathrooms.
They are perfectly cut to the priciest size , they look fantastic! Really happy with my purchase! Thank you
Walplus for helping transform my bathrooms.
17 December 2020
Unprompted review
Reply from Walplus
Thank you. It's our pleasure to be able to help you out on your transformation.
Easy to use
Easy to use, looks good and brightens the kitchen and bathroom. Very pleased.
15 December 2020
Reply from Walplus
Thank you a lot, Ginny! It's incredible to receive your positive feedback. It inspires us to keep doing better and prettier products to offer to our customers. Good luck with your home improvements!
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