Wallpaper Sales Reviews 

525
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that orders arrive very quickly, often within forty-eight hours, and that the wonderful wallpaper selection is reasonably priced. Customers are also extremely happy with the helpful support team who readily assist with precise sizing and quick sample requests. Some reviewers were not happy with matching issues, noting that reordered rolls sometimes arrived in entirely different shades or incorrect batches. A few people also felt that delivery occasionally took much longer than expected, and some found that the provided samples were far too small to properly visualize the intricate pattern.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and choice, noting that items arrive quickly and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive promptly... See more

Order

People report positive experiences with order processes, highlighting fast shipping and great communication.... See more

Service

Customers had positive experiences with service, highlighting fast and efficient support. Reviewers... See more

Price

Clients share positive opinions on price, expressing satisfaction with competitive and reasonable costs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a lovely wallpaper , delivered within 2 days, didn't decorate dining room for about 4 weeks , but unsure if we needed more rang to see if they had the same batch number , unsure but got back... See more

Company replied

Rated 5 out of 5 stars

I've already written a review with regards to ordering on line and the perfect customer service we received throughout. Now the work is completed we are very happy with the result. I'd over- ordere... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing. The wallpaper collection is stunning. I chose several, and they sent me the samples immediately. I received them the next day. Then I chose one for my drawing room and the rolls ar... See more

Company replied

Rated 5 out of 5 stars

Full marks from me for just Wallpapers.co.uk. They stock a very wide range and pricing is very significantly lower than any other stockist I found. The delivery was free and very prompt. Additiona... See more

Company replied


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Interior Designer

Written by the company

Your one-stop shop for online designer wallpaper in the UK. Browse our full range of wallpaper & wall coverings here, or give us a call us on 01924 379992


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

525 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(525)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Robert

The experience with Wallpaper Sales was excellent along with prompt delivery, will use again.

27 July 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you, Robert! Really glad everything went smoothly. We look forward to your next order!

Rated 5 out of 5 stars

Great customer service

Great customer service. Prompt delivery and value for money. Would definitely use this company again.

26 June 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you, Lynn! Really glad we hit the mark on all fronts. We look forward to your next order!

Rated 5 out of 5 stars

Good price and excellent service.I…

Good price and excellent service.I could have ordered on line but the staff are so nice I telephoned my order.
The order arrived within a couple of days which was great.
Overall, a really good experience.

16 July 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you, Brian! We love that you picked up the phone — the team are always happy to chat. Really glad it arrived quickly and that you had a great experience overall. We hope to hear from you again!

Rated 5 out of 5 stars

Great service

Great service, I first ordered a sample which arrived the next day,
The wallpaper was a lot cheaper than other retailers and when I ordered the actual paper it arrived super quick

20 July 2026
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you, Nicola! Sample the next day, wallpaper super quick and a great price — really glad it all came together so smoothly. We hope it looks amazing!

Rated 5 out of 5 stars

Fast service

Fast service, Big branded wallpaper was far better priced here than any other place I seen. Delighted I chose to purchase from here.

Thank you.

16 July 2026
Unprompted review
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Reply from Wallpaper Sales

Thank you, Ashlee! Really glad you found us and that the price made the difference. We hope you love the wallpaper!

Rated 5 out of 5 stars

We have been coming and buying paper &…

We have been coming and buying paper & paste and other bits and pieces for a lot of years .
This guy and his team are 2nd to none !
A real helpful and genuine guy , some proper advice and services , the best selection of papers and wallcovering in the north 👌
This is the benchmark all the rest should reach.

16 July 2026
Unprompted review
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Reply from Wallpaper Sales

Paul, thank you so much — what a lovely thing to say after all these years! We really do appreciate your continued support and loyalty. We'll make sure Charlie sees this one. See you next time!

Rated 5 out of 5 stars

Excellent company

Excellent company to buy from.Great customer service.Kept in touch .I needed 4 rolls of wallpaper and because it had been discontinued,my payment for the 4th roll was immediately refunded as they only had 3 rolls in stock.They kept me informed re delivery date and courier.Best ever company to deal with .

17 July 2026
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Alma! We're sorry we couldn't get all four rolls to you, but really glad we could sort the refund quickly and keep you in the loop throughout. It's lovely to hear you felt well looked after. We hope the three rolls do the job beautifully!

Rated 5 out of 5 stars

Extremely speedy delivery

Extremely speedy delivery. Great communication. All round good service. Will definitely use them again!

18 July 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you, Nicola! Speedy, communicative and all round solid — really glad to hear it. We look forward to your next order!

Rated 5 out of 5 stars

Sanderson wallpaper

Ordering sample and then wallpaper was so simple. Was kept informed of shipping and my wallpaper was delivered on time.
Will definitely order from this business again and would highly recommend them.

13 July 2026
Unprompted review
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Reply from Wallpaper Sales

Thank you, Angela! From sample to order to delivery — really glad it all went smoothly. We look forward to hearing from you again!

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. A huge discount on what this paper retails at in the US...( Without which I wouldn't have bought!)and the little Chinese scenes in a cool green have transformed my bedroom from a boring magnolia into an exotic and restful retreat.

1 July 2026
Unprompted review
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Reply from Wallpaper Sales

Thank you, Nicol! From boring magnolia to an exotic retreat — now that's a transformation! Really glad the savings made it possible and that it made its way to you promptly. Enjoy your beautiful new bedroom!

Rated 5 out of 5 stars

Loads of choice

Loads of choice , easy to order , quick to arrive

7 July 2026
Unprompted review
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Reply from Wallpaper Sales

Thank you, Alison! Plenty of choice, easy ordering, quick delivery — exactly what we're here for. We hope you love your wallpaper!

Rated 5 out of 5 stars

Great prices

Great prices, quality delivery box. Fast delivery.
No problems and gladly would use again

20 July 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you, Pete! Great prices, safe packaging, fast delivery — really glad it all hit the mark. We look forward to your next order!

Rated 1 out of 5 stars

Dissatisfied Customer

We purchased 10 rolls of Palazzo Galerie wallpaper which is supposed to be non-transparent. The walls were well prepped and the paper applied. Following drying it was apparent you could see marks through the paper in several areas. We complained to Galerie but got no positive response. We removed all the paper and re-prepped the walls and lined them. Then after purchasing more of the same paper and reapplying it then letting it dry some black blotches appeared. We complained again but still got a negative response. We are very disappointed with the outcome after spending such a large amount on the wallpaper!
This unfortunately has gone to the wrong company. It should have gone to Galerie and not Wallpaper Sales.

21 July 2026
Unprompted review
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Reply from Wallpaper Sales

Thank you for your feedback, Kenneth. We're really sorry to hear about the difficulties you've experienced with your wallpaper order.

However, we've looked into this and unfortunately we're unable to locate an order for 10 rolls of Palazzo Galerie wallpaper on our system. Could you get in touch with your order number so we can confirm whether this relates to a purchase with Wallpaper Sales? We want to make sure any complaint is directed to the right retailer so you can get the support you deserve.

EDIT: Thank you for coming back to us, Kenneth. It sounds like this review may have been intended for Galerie directly rather than Wallpaper Sales. We'd recommend getting in touch with them to ensure your complaint reaches the right place. As this review doesn't relate to an order with us, we'd kindly ask if you'd be able to remove it. We hope you get a resolution soon.

Rated 5 out of 5 stars

I am very happy with the wallpaper and…

I am very happy with the wallpaper and ur arrived promptly

22 July 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you, Alison! Really glad you're happy with it and that it arrived quickly. We hope it looks wonderful up on the walls!

Rated 5 out of 5 stars

Wallpaper Sales have been absolutely outstanding

Wallpaper Sales have been absolutely amazing providing excellent customer service and advice from Chantelle. I can't thank you enough or recommend you enough to other customers. The order was spot on and Chantelle went above and beyond expectations.

Regards,
Janet

14 July 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much, Janet! Chantelle will be absolutely delighted to read this — we'll make sure she sees it. So glad the order was spot on and that you felt well looked after. We hope to hear from you again!

Rated 5 out of 5 stars

Five Stars Isn't Enough

I honestly cannot recommend Wallpaper Sales highly enough.

I originally ordered my SketchTwenty3 wallpaper from one of the large decorating retailers more than two weeks before my decorator was due to start. Unfortunately, after weeks of waiting, countless delays and empty promises, they completely let me down and never delivered my order. It was an absolute disaster.

In a last ditch attempt to save the project, I called Wallpaper Sales as they had the same wallpaper listed on their website. I explained the situation and that I desperately needed it within 24 hours if my decorator was going to be able to continue.

Tash immediately took ownership of the problem. She wasted no time getting on the phone to SketchTwenty3 directly and, through what can only be described as a miracle, managed to get my order added to a dispatch that was literally being loaded while she was speaking to them. Less than 24 hours later, the wallpaper was at my door and my decorator was able to carry on as planned.

This is the sort of customer service that seems to have disappeared from so many businesses, particularly the large national retailers. Wallpaper Sales proved that genuine customer care still exists. They didn't just process an order; they went above and beyond to solve a problem that wasn't even of their making.

I still have plenty of decorating left to do, and I will now be ordering exclusively from Wallpaper Sales. Looking back, I only wish I'd gone to them in the first place.

If you're deciding between Wallpaper Sales and one of the big names in the industry, don't hesitate. Choose Wallpaper Sales. You'll get people who genuinely care, who make the effort when it matters most, and who deliver on their promises.

A huge thank you to everyone at Wallpaper Sales, and especially to Tash. You completely turned a very stressful situation around.

20 July 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Henri, this has absolutely made our day - thank you so much! Tash will be thrilled to read this. It was a real team effort behind the scenes too, so we'll make sure everyone sees it. We're so glad it all came together in time and that your decorator could carry on as planned. We look forward to helping with the rest of your decorating project!

Rated 5 out of 5 stars

Excellent service throughout order…

Excellent service throughout order process, great knowledge of product range and really helped get the sizing for the murals and returned unopened rolls with no quibbles. Try wallpaper instead of paint its amazing how it brings a space to life, murals are the way forward!

20 July 2026
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much! We couldn't agree more — a mural really does transform a space in a way paint simply can't. Really glad we could help with the sizing and that the return was straightforward. We hope you love the finished result!

Rated 5 out of 5 stars

Fast delivery of sample wallpaper

Fast delivery of sample wallpaper. Great range. Great sale.

19 June 2026
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you, Catherine! Really glad the sample arrived quickly and that you found something you love in the sale. We hope you enjoy it!

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