wallingtoncars.com Reviews 

571
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It was an early start today. Overall I had a lovely experience. Naveed hopefully I have spelt his name correctly, if not apologies was the driver - taxi cab 11; he spoke well, was very pleasant, hel... See more

Company replied

Rated 5 out of 5 stars

I have been using Wallington cars for more than 20 years. I recently had a fall. And I just want to say thank you to Babu who picked me up from the surgery and opened the door and got me settled in th... See more

Company replied

Rated 5 out of 5 stars

Thank you, Mohit, for your first class service when picking my friend and me up from Southampton Cruise Terminal last week. You are so professional, courteous, kind and thoughtful and it is a pleasur... See more

Rated 5 out of 5 stars

I have been using Wallington cars gor more than 20 years and have never experienced any problems with bookings, cars or drivers. Every reservation was handled professionally,friendly and swiftly. Ca... See more

Company replied

Company details

  1. Taxi Service
  2. also in
  3. Courier and Delivery Service
  4. Courier Service
  5. Minibus Taxi Service
  6. School Bus Service
  7. Transportation Service

Written by the company

We are specialists in providing a safe and secure Passenger Transport and Same Day Courier services. Supplying, Saloon Cars, MPV's, Minibuses and wheel chair accessible vehicles. We can also provide Executive Passenger transport, and understand that every now and again there is that need for something special. Our driver fleet consists of 100+ drivers. We are also able to provide a female only driver service on request. We are Airport Transfer Specialists. We carry out over 25,000 Airport Transfers each year and with our very competitive prices. Providing fast, reliable Same Day Courier services, based in Cheam, covering South London, Surrey and the surrounding areas. For local and nationwide deliveries, our experienced specialised same day team will be able to assist you and advise you with any of your same day courier requirements. Whether you need a time-specific delivery, or delivery by close of play the same day, our team can assist. Having been established for over 40 years, we are the first choice for your courier needs. Servicing corporate, national, private sector and all business requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

571 reviews

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4.8

All reviews

(571)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service -mostly

We booked for both a drop off (0330 trip to Gatwick for a very early drop off at Gatwick). Driver John was great. Turned up early, we got a text informing us when he was on the way. He was chatty enough (but discreetly not too much as we are not very very good 'morning' family). Vehicles was very clean and comfortable. We had also booked the return trip (ie pick up from our return flight)... And it was easy to book/confirm and prepay. What was rather disappointing is the way the driver who picked us up didn't meet us in the airport building itself.. at the arrival area at Gatwick Terminal North. We had to instead play a bit of hide & seek trying to find him in the carpark instead which was not quite obvious. (Hence only 4 instead of 5 stars)

12 April 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Jac, thank you for leaving such a detailed and in-depth review! We will do an investigation into what happened for your return journey and get back here as soon as possible. Many thanks and have a great day 😀

Rated 5 out of 5 stars

Excellent service

Excellent service
Always on time
Polite and professional drivers

19 April 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you for taking the time to review us, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Great customer service.

Easy & efficient booking service for very early morning Gatwick trip. Car arrived in ample time. Confident & chatty driver. All round great customer service.

17 April 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you for your great review, it is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Excellent company

Excellent company. Customer service are helpful and responsive. Booking and paying is clear and customer friendly. Cars are clean and the drivers are friendly.

15 April 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Nadine, thank you for the kind words and taking the time to review us. It is much appreciated! Have a great day 😀

Rated 5 out of 5 stars

Great service

From booking to pick up the service was great. Very pleasant and friendly. We had to change pick up times at short notice and this was accommodated without a problem. Would recommend Wallington cars and would certainly book with them again.
Thank you
Phil Skipp

15 April 2025
Unprompted review
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Reply from wallingtoncars.com

Thanks for taking the time to review us Phil, it's really appreciated! Have a great day 😀

Rated 5 out of 5 stars

Always exceptional from start to…

Always exceptional from start to finish. bookings were great along with Colin who collected us and communicated very efficiently. Won’t be using anyone else so thank you all 🤩🤩🤩🤩🤩

13 April 2025
Unprompted review
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Reply from wallingtoncars.com

Many thanks for your fantastic review Jane, glad that we could be of assistance. Have a great day :)

Rated 5 out of 5 stars

Always a professional service

Always a professional service, and always the first I use for business and family trips to the airport. Highly recommend

11 April 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you for the review Laura, we really do appreciate it. Have a great day 😀

Rated 5 out of 5 stars

Great friendly service from the…

Great friendly service from the beginning, booking time with the office staff and the driver also excellent person, on time, very polite and helpful...

Manjula

9 April 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you for taking the time to review us Manjula, we really appreciate it! Have a great day 😀

Rated 5 out of 5 stars

Wallington Cars Mega Success!

Wallington Cars carried out an incredible operation over the weekend collecting nearly 100 travellers for our company from Heathrow Airport. It was a great success and all passengers were collected on time and dropped off to their destination safely. Safe to say Wallington Cars and truly reliable and are a tremendous help always. Big Thanks to the team for all your efforts :)

5 April 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you Alice for your lovely review. It is always much appreciated. Communication is the key. Thanks to you and the team for your assistance. Have a great day 🙂

Rated 5 out of 5 stars

Excellent service

Sal is an excellent and safe driver who helped with my baggage and provided just the right amount of communication on the journey. The pick up was on time and easy to arrange. The office staff are also very helpful and flexible when my plans changed.

5 April 2025
Unprompted review
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Reply from wallingtoncars.com

Many thanks for your review Neil, glad that we could be of assistance. Have a great day 🙂

Rated 5 out of 5 stars

Had to change pick up day/time from…

Had to change pick up day/time from Gatwick, no problem, Anton sorted it. Julian the driver was on time and drove us home safely in a professional manner. Good company and will use again. Sean.

2 April 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you for your review Sean, glad that we could be of assistance. Have a great day 🙂

Rated 2 out of 5 stars

Our driver picked us up at Heathrow T4

Our driver picked us up at Heathrow T4. We ha a small wait for him as we were early. However, he drove most of the way home in excess of the speed limit and once braked so hard that we were throw forward. This caused a scratch on my wifes neck from seat belt. This was caused by driving without due care.

27 March 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you Andy for your feedback. We will investigate straight away and will let you know our findings.
MR Black, we have now completed out investigation, and after tracking the driver's journey, he did not exceed the speed limit at anytime. This being said the driver has been interviewed, and made aware that erratic driving is not acceptable at any time.

Rated 5 out of 5 stars

Lift home to Wallington

Our driver met us at arrivals at Heathrow Airport, was very friendly and not bothered that we had to wait a while to get our cases, took my wife's case, lovely Mercedes and a very courteous driver.

31 March 2025
Unprompted review
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Reply from wallingtoncars.com

Many thanks for your review Mark, it is much appreciated, and glad that we could be of assistance. Have a great day 🙂

Rated 5 out of 5 stars

Excellent service

Driver was punctual, polite and drove safely. Good text service and payment online.

31 March 2025
Unprompted review
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Reply from wallingtoncars.com

Many thanks for your review Erin, it is much appreciated. Glad that we could be of assistance. Have a great day 🙂

Rated 5 out of 5 stars

Paul is a first-class driver

Paul is a first-class driver, not only did he drive carefully but he was also very friendly and we had such an interesting chat on the way home from the airport talking about everything from countries we had travelled to our families amongst other things. The time passed so quickly and I finished what had been a long day with a smile on my face. Thank you Paul!

27 March 2025
Unprompted review
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Reply from wallingtoncars.com

Thank you Nathalie for your review. We will pass your comments onto Paul 🙂 Glad that we could be of assistance. Have a great day 🙂

Rated 5 out of 5 stars

Excellent Service

Mark Muligan, was going to be 4 minutes late. He called me and advised me that he was very sorry that he could not be there exactly on time. The traffic in and around Banstead was almost a car park. He used his local knowledge to get around the worst of the jams. Outside of Banstead, an easy ride to Gatwick North. An excellent journey and a polite attentive driver. Excellent service, Thank you

25 March 2025
Unprompted review
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Reply from wallingtoncars.com

Hi Dee, thank you for taking the time to leave this wonderful review! We're glad we could be of assistance and the service you received was excellent. Have a great day 😀

Rated 5 out of 5 stars

Always on time and vehicles always nice…

Always on time and vehicles always nice and clean, makes getting to and from the airport effortless and trouble free

22 March 2025
Unprompted review
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Reply from wallingtoncars.com

Many thanks for your wonderful review David, it is very much appreciated. Glad that we could be of assistance. Have a great rest of your day 🙂

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