Voyage Prive Reviews 

82,441
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Just returned from another fantastic holiday booked through Voyage Prive, this time to Kreata! We had great holiday. We did have a small hiccup when checking in on line on our way back when we discove... See more

Company replied

Rated 5 out of 5 stars

Voyage Prive are our preferred travel company , offering holidays and quality with an excellent price perforance. What I also like is that they are easy to speak to and helpful. 5 stars all the way... See more

Rated 1 out of 5 stars

Very disappointed. I booked a packaged holiday, or so I thought. I selected their with flight option and selected the airport and departure date and duration. Only when I paid that the booking tel... See more

Company replied

Rated 5 out of 5 stars

We were looking for a varied stay and your Bali trip fitted our criteria.. The accommodation in each resort was lovely with boutique small hotels provided. The transfers were spot on too . All... See more

Company replied

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Hotel
  4. Travel Aggregator

Information provided by various external sources

Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.

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4.4

Excellent

TrustScore 4.5 out of 5

82K reviews

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4.4

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(82,441)

14,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Super Hotel

Super Hotel

28 May 2026
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Reply from Voyage Prive

Hello Mavis,

Thank you for your kind feedback. We’re delighted you had such a positive experience and hope to welcome you back again soon.

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Good trip to porto

Very good trip

26 May 2026
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Reply from Voyage Prive

Hello Corinne,

Thank you for your feedback. We’re pleased to hear you had a good time in Porto and hope to have the opportunity to welcome you again on another trip.

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

Great choice of holidays and great pricing !

Booked with Voyage Prive previously and always found them to offer great holidays at equally good prices.
Booked for Palma and received the documentation almost immediately but realised the names on the booking were incorrectly written. It was costly to rectify and was told that’s how I had submitted the information therefore had little choice other than to pay the increase as it would be costly also to cancel the booking. This did put a bit of a dampener on the holiday.
Hotel was close to the airport however we thought we had booked transfers as that’s what we always do , only to find at 1am we had not transfer and couldn’t get hold of anyone even though we had a 24hr contact on our booking .
Once arrived , hotel was great and directly opposite a fantastic beach so perfect location.
Staff in the hotel couldn’t have been more helpful, really pleasant , efficient and friendly.
The downside was the food. Food in the restaurant was cold in the evening, little choice and lacked certain elements. Complained and waited for the Hotel to contact Voyage Prive to approve removal of the Half Board to enable us to dine out .
After 2/3,days of waiting we gave up and continued to eat in the hotel which continued to be lukewarm at best but choice did improve if only slightly .
Would def recommend the hotel but would not book the Half Board and would even go out for breakfast too.

27 May 2026
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Reply from Voyage Prive

Hello Gwen,

Thank you for sharing your experience in detail. We’re glad to know there were aspects of your stay that you appreciated, especially the hotel setting and the team on site.

We also take note of the points you raised and will make sure they are passed on to the relevant teams. Your feedback is appreciated and helps us improve. We hope to see you again soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Perfect!

The hotel and Perast as a location were perfect!

2 May 2026
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Reply from Voyage Prive

Hello,

Thank you for your lovely feedback. We’re really glad you had such a positive experience and enjoyed your time in Perast. We hope to see you again soon!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Had a great hotel it was a fantastic…

Had a great hotel it was a fantastic hotel and location it was a hotel in a good location

3 June 2026
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Reply from Voyage Prive

Hello Sylvia,

Thank you for sharing your feedback. We’re delighted to hear you enjoyed your stay and appreciated both the hotel and its convenient location. We hope to welcome you again in the future!

Best regards,
Carl and the Voyage Privé Team

Rated 1 out of 5 stars

Do not book with this company - scammers

Do not book with this company - THEY FALSELY ADVERTISE. I signed up for a weekend. There was a data breach in which they gave my details to a third party who tried to scam me for money. They did not even apologise for this.

Secondly, it was advertised as a city break in Barcelona. The hotel is 3 hour away from Barcelona and they will not do anything about this - false advertising as they were recommending dinner options and walking tours in Barcelona.

4 June 2026
Unprompted review
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Reply from Voyage Prive

Hello,

Thank you for your feedback. We’re sorry to hear about your experience and take concerns of this nature seriously. Could you please provide us with your booking reference so this can be properly reviewed and investigated?

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish !
Booking process on telephone amazingly helpful
Twin centre holiday booked , seamless and efficient , transfers included all good . Fab holiday !

10 May 2026
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Reply from Voyage Prive

Hello Kez,

Thanks for your kind feedback. We’re really pleased everything ran smoothly from booking to the trip itself, and hope to help with your next holiday soon!

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

Booking was straight-forward

Booking was straight-forward. Advance information was quite comprehensive but as each new piece of information was added it was within information already sent rather than as a separate document, which would have been much clearer.
The holiday was billed as 2 nights in Syracuse area and 3 nights in Palermo area but the first 2 nights were in a hotel 86km away from Syracuse!!!!
The hotels were large but of good quality.

31 May 2026
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Reply from Voyage Prive

Hello,

Thanks for taking the time to leave your feedback. We’re glad you enjoyed the hotels and appreciate your comments about the booking details and itinerary.

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars
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Reply from Voyage Prive

Hello Carol,

We really appreciate you taking the time to share your experience. It’s great to know everything went smoothly, and we hope to have the opportunity to host you again in the future!

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

Great hotel clean tidy and good staff

Great hotel clean tidy and good staff

31 May 2026
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Reply from Voyage Prive

Hello Nigel,

Thank you for sharing your feedback. We’re pleased you had a positive experience and hope to welcome you again in the future!

Best regards,
Carl and the Voyage Privé Team

Rated 5 out of 5 stars

Good comunication

Good comunication, all the requests were solved in such a short time, good value for the money. I recommend them.

1 June 2026
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Reply from Voyage Prive

Hello Carmen,

Thank you for your feedback. We’re glad everything met your expectations and that you had a smooth experience. We appreciate your recommendation!

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

Chateau Rihanfa

Chateau Rihanfa, Anglesey -
Room we were given (Kate's) was very hot as we were in the middle of the heat wave. We had stayed in this room previously but it was in September so the heat was not a problem. WE asked to be moved the following morning to a cooler room, which was much more pleasant to sleep in. Parts of the Chateau is now needing some refurbishment, but I believe they have just been taken over so perhaps this will happen. All in all a pleasant stay with very helpful staff.

21 May 2026
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Reply from Voyage Prive

Hello Janice,

Thank you for taking the time to share your experience. We’re glad to hear our team could assist during your stay and help make it more comfortable.

Your feedback on the property is appreciated and will be taken into account as we continue to improve. We hope to welcome you back again in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 4 out of 5 stars

Nice n Easy

I found the site easy to use and to book. My only downside was the rep explained that most of the trips were in either French or Spanish also so were her texts. Any contact with the main office was in English and no problem. I would certainly recommend Voyager Prive and have booked with them for our next holiday.

28 May 2026
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Reply from Voyage Prive

Hello Mitch,

Thank you for your feedback and for continuing to book with us. We’re really pleased to be part of your travel plans, and we look forward to helping you plan another great holiday soon.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

My 3rd time booking with Voyage Prive…

My 3rd time booking with Voyage Prive and each time they have exceeded my expectations. Great customer service and communication pre travel. Amazing logistics and organisation whilst away and good value for money with the holidays booked. Highly recommended

26 May 2026
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Reply from Voyage Prive

Hello Gavin,

Thank you for your continued trust and for sharing your experience. It’s great to hear everything has been smooth across your trips and that you feel well supported throughout. We really appreciate your recommendation and look forward to your next booking.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 4 out of 5 stars

Good hotel

Good hotel, good food, good location, downside very long transfer,

27 May 2026
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Reply from Voyage Prive

Hello Roger,

Thank you for your feedback! We’re glad you enjoyed the stay overall and appreciate you sharing your experience. Your comment about the transfer is noted and helps us improve future trips.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy to use

Easy to use, great experiences at our locations so far.
Been really impressed.

26 May 2026
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Reply from Voyage Prive

Hello Mark,

Thank you for your kind words! It’s great to know everything has been smooth and enjoyable for you. We truly appreciate your trust and look forward to supporting your future stays.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Holiday

Booking , information and contact with voyage prive was all easy and clear. When we did have to contact them, they answered promptly and made us feel at ease with all of the details of our booking.

27 May 2026
Voyage Prive logo

Reply from Voyage Prive

Hello John,

Thank you for your feedback! We're delighted we could provide support and reassurance throughout your booking journey. We appreciate your trust and hope to welcome you again soon.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Good value for money

Good value for money. Seamless process and booking, good communication and paperwork.

12 May 2026
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Reply from Voyage Prive

Hello Mr Robinson,

Thank you for your lovely feedback! We're pleased everything went smoothly from start to finish. We appreciate your support and hope to assist you again on a future trip.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 4 out of 5 stars

Nice and straightforward. Exactly what's booked

Nice and straightforward. Buy accom with or without flughts. Simple documentation. Emergency numbers. The accommodation has always come up to or even exceeded expectations at a great price. Go for it!
Only slight reservation is that there are often a few unexpected extras before the final payment.

25 May 2026
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Reply from Voyage Prive

Hello,

Thank you for your continued trust and support! It’s great to know you've had positive experiences with us over time.

We also appreciate your feedback and will use it to keep improving our service. We look forward to helping you plan your next stay.

Best regards,
Carl and the Voyage Privé Team

Rated 4 out of 5 stars

It is a wonderful location with a very…

It is a wonderful location with a very serviceoriented staff. We disliked that last transportation from Venice was moved from 22.30 to 9.00 and we felt that tha Hotel wasn’t ready to receive guest. As an example the lobby

17 May 2026
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Reply from Voyage Prive

Hello Bent,

Thank you for sharing your experience with us. We’re really pleased to hear you appreciated the setting and the attentiveness of the team.

We also take note of your comments regarding the arrival arrangements, as this is valuable feedback that helps us improve coordination and guest experience.

We hope to have the opportunity to welcome you again in the future for a more seamless experience.

Best regards,
Carl and the Voyage Privé Team

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