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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user-friendliness and intuitive design, finding it easy to navigate and track projects. Many appreciate the opportunities provided, with some successfully landing jobs and building their careers through the site. The secure payment system is often highlighted as a positive aspect, offering peace of mind to freelancers. However, some people were dissatisfied with aspects of the service and payment processes. There are reports of slow payments on larger projects and concerns about the 20% commission on top of subscription fees. Some users also experienced difficulties with payment methods, wishing for alternatives to PayPal due to high fees. Additionally, a few customers found the audition process restrictive or felt that their auditions were not adequately considered.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers praise the platform's intuitive interface,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the service, highlighting the... See more

Website

Reviewers mention positive feedback about the website, highlighting its user-friendly interface and ease of... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report being paid on... See more

Staff

Reviewers highlight ambiguous aspects of staff. While some customers praise the helpfulness of the team, the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some great clients out there, and am lucky enough to have been connected to them through the site. It is wildly frustrating, however, the high percentage voices chooses to enforce. More than that, th... See more

Company replied

Rated 4 out of 5 stars

A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the... See more

Company replied

Rated 4 out of 5 stars

I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I... See more

Company replied

Rated 4 out of 5 stars

Voices.com has been my go to "Pay To Play" casting site for almost 8 years. I get relatively good value for the money. It pays for itself every year. The only things that disappoint me are: They are,... See more

Company replied


Company details

  1. Media Company

Written by the company

Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.


Contact info

3.5

Average

TrustScore 3.5 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Fake auditions. Better off on your own. Don't waste your money

I think Voices.com provides a good introductory platform for new voice actors, however, it's really become the Amazon of voice overs, so it's difficult to stand out. Also, it would appear that many of the "auditions" are fake and it's hard validate any of the Voices.com client requests. In many cases, if you don't upload your audition in 20 minutes of an posted audition, it's highly likely your audition won't even be heard by the prospective client. Consider this, for every audition, there are 100's of voice actor responses. Do you really think prospective clients are going to filter through more than 100 auditions? Not likely. Hence, I won't be renewing this subscription for many reasons. You're likely better off doing your own website, contracts, marketing and sales via other channels.

27 June 2025
Unprompted review
Voices logo

Reply from Voices

Thank you for sharing your thoughts! We’re happy you found Voices helpful for getting started.

We totally get your concerns about standing out and the audition process—it can be tough in a big marketplace.

We’re always working to make things better and really appreciate your feedback. Wishing you lots of success, wherever your voice over journey takes you!

Rated 5 out of 5 stars

Skillful and multi-faceted in every respect

Totally professional treatment by a very kind and experienced voice artist! Nothing is beyond her expert scope! These job results are far and beyond what I was expecting.

16 June 2025
Voices logo

Reply from Voices

Thank you for your kind words! We're thrilled that our voice talent's professional expertise and dedication exceeded your expectations and delivered outstanding results.

Rated 5 out of 5 stars

Voices.com has been a fantastic…

Voices.com has been a fantastic platform in my voice over career. I’ve received high-quality job opportunities and had the chance to work with top-tier clients from around the world. The platform is user-friendly, professional, and has truly contributed to my success as a voice actor. Highly recommended for any VO talent looking to grow and connect with serious clients.

13 June 2024
Unprompted review
Voices logo

Reply from Voices

Thank you for your wonderful feedback!

We’re delighted to hear that Voices has played a positive role in your voice over career. Your recommendation means a lot to us, and we’re committed to continuing to support voice talent like you in reaching new levels of success.

Rated 5 out of 5 stars

Voice talent checked all the boxes

Voice talent was courteous, professional, and timely. Easy to communicate back and forth with her, as needed.

2 June 2025
Voices logo

Reply from Voices

Thank you for sharing your positive experience with our platform and voice talent! We’re so happy to hear that your project was handled with courtesy, professionalism, and efficiency. At Voices, we want to ensure every client enjoys a seamless creative process, so your feedback truly means a lot to us. We look forward to supporting your future projects with the same high standard of service.

Rated 1 out of 5 stars

Horrible system

Horrible system. Wont let you edit the job posting without recreating a new listing with the old one still has talent in there you want. Once you hire someone if it is bad there is no recourse. Wasted money.

31 May 2025
Unprompted review
Voices logo

Reply from Voices

Thank you for your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify.
The reason the job had to be reposted is that the client made changes to the job details that directly impact our VoiceMatch™ algorithm. This system uses the information in the job description to accurately match Talent whose profiles share the same characteristics.

To maintain the integrity of this matching process and ensure the best fit, a new posting was necessary. You always have the option to send a private invite to any Talent you're interested in working with.

Additionally, we have thoroughly reviewed the Talent’s audition submission and the final delivered files. We can confirm that they were submitted by the same individual, ensuring consistency in the work delivered.

In the future, if you encounter any issues or require support, our team is always here to help. Please don’t hesitate to reach out to us at support@voices.com, and we’ll be happy to assist you.

Rated 5 out of 5 stars

Professional

Amazin has demonstrated a commitment to discussing the project and going the extra mile to ensure customer satisfaction. He is a humble individual, and his years of experience are reflected in the quality of his work.

19 May 2025
Voices logo

Reply from Voices

Thank you so much for your thoughtful review! We value professionals who prioritize open communication and go above and beyond for our clients, just as you described. We appreciate your feedback and look forward to supporting your next creative project.

Rated 5 out of 5 stars

Professional and User-Friendly Platform for Voice Talents

My experience with Voices.com has been excellent in every aspect. The platform is well-organized and offers great opportunities for voice talents in various fields such as commercials, dubbing, audiobooks, and more.
Client communication is smooth and easy, and the user interface is clear and intuitive. The payment system is secure and reliable, which is crucial for any freelancer.

What I appreciated the most is the fast and helpful customer support, along with their commitment to providing a professional environment that values talent and respects time.
I highly recommend Voices.com to anyone working in the voice-over industry or looking for professional voice talents.

26 May 2025
Unprompted review
Voices logo

Reply from Voices

Thank you for your glowing review and for highlighting what makes Voices a trusted platform for voice talent and clients alike! We’re proud to offer a well-organized, intuitive interface and a reliable payment system.

We appreciate your recommendation and look forward to continuing to provide opportunities and support for voice talent at every stage of their careers.

Rated 5 out of 5 stars

A Promise

Communicating with your audio talent couldn't be easier.

12 May 2025
Voices logo

Reply from Voices

Thank you for your positive feedback! We’re glad to hear that connecting with our audio talent was smooth and straightforward. We appreciate your review!

Rated 1 out of 5 stars

Unpaid Work and Lack of Communication – Very Disappointing

I completed a voice-over project for Voice in December, providing several hours of recorded audio for an AI-related task. Although my work was approved, I’m still waiting to be paid—over four months later.

The communication throughout this process has been frustratingly poor. Despite multiple follow-ups, I’ve yet to receive a clear update or firm payment date. Promises have been made but not kept, which feels unprofessional, especially considering I delivered everything on time and as requested.

15 December 2024
Unprompted review
Voices logo

Reply from Voices

Hi Jonas,

Thank you for sharing your feedback with us. We sincerely apologize that it has taken this amount of time for you to be paid. It took much longer than we anticipated for the end client to approve the files on their end.

We've now confirmed with our team that payment has been released to you by check (on May 30). Again, we thank you for your patience. Please let us know if there are any further issues.

Rated 5 out of 5 stars

I could find the perfect sound my…

I could find the perfect sound my audiobook. There were plenty of offers for my project and all of them were pretty good.

12 May 2025
Voices logo

Reply from Voices

Thank you for your kind words! We’re thrilled you found the ideal voice for your audiobook and that you received so many quality auditions for your project.

Rated 1 out of 5 stars

$500 for no chances?! DON'T DO IT!

A legitimate company would NOT ask a voice talent to pay $500 just to be in the running for finding voice work, and then get a percentage of the pay ON TOP OF THAT! And when I DID pay the membership, 95% of the auditions were for British or Black voice actors, and the other 5% had dozens, if not hundreds of auditioners that already answered the audition. Forget about voices.com; there is NO LOGIC IN IT!

20 May 2025
Unprompted review
Voices logo

Reply from Voices

Hey William.

Thank you very much for your feedback.

We do have different membership levels geared towards voice actors at different stages in their careers. Premium is often a better fit for professional voice actors and the Guest membership is more suited for the aspiring voice actor just starting out. This does mean that sometimes a job that appears to be a good fit might be one you’re not able to reply to, and we understand that can be disappointing. We encourage you to get that assistance from customer service in order to fill in your profile completely and upload your demo.

As a business, we do charge a 20% platform fee to talent (calculated against their client-facing quote) and a 3% or 5% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax).

We make the platform fee clear to talent when they are responding to jobs or selling their projects, and the processing fee clear to clients when they are hiring talent.

Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.

We encourage talent to always quote what they feel is fair for the work involved. Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience.

The Job Agreement reflects the total amount the client will pay, as well as details about the job, and this agreement is signed off on by both parties before the talent begins work. This is a contract and it protects both the client and the talent.

Payments are then held in SurePay until the talent completes the work, and then payment is released to the talent. Talent are pleased to have this taken care of for them, so they can focus on auditioning and booking jobs.

We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time. Our goal is to connect clients with the best talent, and talent with the best job opportunities. Reviews and feedback from our customers tell us we’re doing this well.

Thanks again for reaching out and sharing your thoughts. We wish you all the best in your voice over career.

Rated 5 out of 5 stars

Super Duper easy to use and great results!

The ability to submit a script and have non-AI generated responses is awesome. I was able to compare reads between multiple respondents to make the right choice for the final voice talent hire. Also, the site is super easy to navigate and use.

4 April 2025
Unprompted review
Voices logo

Reply from Voices

Thanks very much for leaving us this great review! We're so pleased to hear that you're finding the site easy to use and that you're getting great auditions. We look forward to continuing to work with you!

Rated 1 out of 5 stars

The worst site ever voices.com.

The worst site ever voices.com.
Do not pay and get membership.They don't have any respect to talents! You won't be chosen or payed!
Even if you are professional talent or not i think they are joking with you!
Doesn't even deserve 1 star!

4 April 2025
Unprompted review
Voices logo

Reply from Voices

We're very sorry to hear that you haven't had a good experience with Voices. Without more information it's difficult to help, but our support team is always available at support@voices.com.

Keep in mind it can take time to be successful on the Voices platform, even for experienced talent. We have resources available at www.voices.com/help, as well as on our YouTube channel and our resources page on the website.

We wish you all the best.

Rated 1 out of 5 stars

A great regret and mistake to become premium member on voices.com

THE WORST SITE VOICES.COM EVER!
Becoming a member of this site is the biggest mistake of my life. I have worked professionally on TV and radio as a linguist, voice-over, tourism programs and even as an actor and this site does not respect this work and gives you stupid advices! Don't waste your time, they don't even deserve a star on this site!You won't be choosen as talent or paid!You will wait for eternity!
DO NOT WASTE TIME AND DO NOT PAY FOR voices.com!
THEY WILL TELL YOU THAT YOU SHOULD BE PATIENT BUT THIS IS A BIG LIE!

1 January 2025
Unprompted review
Voices logo

Reply from Voices

We're very sorry to hear that you haven't had a good experience with Voices. Without more information it's difficult to help you, but our support team is always available at support@voices.com.

It can take time and a lot of auditioning to be successful on the Voices platform, even for experienced talent. We have resources available at www.voices.com/help, as well as on our YouTube channel and our resources page on the website.

We wish you all the best and we're here if you need any support.

Rated 5 out of 5 stars

Voices is GOAT

I really appreciate/love Voices platform.
Such an amazing system! I get SOOO many submissions when I post, and it's amazing to hear all these talents. The entire process is just so smooth from submitting to hire, to reviewing and downloading final files from the hired voice actor!

31 March 2025
Voices logo

Reply from Voices

Hi Vika,

Thank you very much for taking the time to leave us this wonderful review! We're happy to hear that our platform is working so well for you, providing you with incredible auditions to choose from, and ensuring a smooth process from beginning to end. That's our goal!

Thank you again, and we look forward to continuing to work with you!

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