Some great clients out there, and am lucky enough to have been connected to them through the site. It is wildly frustrating, however, the high percentage voices chooses to enforce. More than that, th... See more
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Review summary
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Reviews shaping this summary
A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the... See more
Company replied
I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I... See more
Company replied
Voices.com has been my go to "Pay To Play" casting site for almost 8 years. I get relatively good value for the money. It pays for itself every year. The only things that disappoint me are: They are,... See more
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Company details
Written by the company
Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.
Contact info
100 Dundas Street, Suite 700, N6A 5B6, London, Canada
- 519-858-5660
- support@voices.com
- www.voices.com
3.5
Average
693 reviews
Replied to 47% of negative reviews
Typically replies within 1 week
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Avoid this to all costs
Avoid this to all costs. They constantly bombarded me with job offers to apply but they don't teach you how to do this work. I speak many different languages so would be so beneficial to both - but they don't care about finding good workers for them. Bad reviews speaking for themselves.
12 October 2023
Unprompted review
Reply from Voices
Hi there - we're sorry to hear that this is your perspective on Voices. We have many resources available to help talent learn the ropes over at www.voices.com/help and www.voices.com/resources. We also offer webinars for talent and have hundreds of YouTube videos with tips for voice talent on how to be successful, including setting up a home studio, best microphones, how to submit a strong audition, and more. We care very much about supporting talent on Voices, and we hope you'll check these out to see if they are what you're looking for. Wishing you all the best.
Don't make me laugh
Don't make me laugh. Took voiceover classes and paid handsomely for course as well as professional demo. I was a Voices premium member since 2016. I only cancelled for one year because my full-time corporate job left me little time for auditions. I retired over two years ago and signed up again. Their motto is to pay them $499 a year just to have the privilege of viewing available jobs--many of which clients decide and complete without even listening to you. Whatever you quote gets decreased with brokerage fees before you are even short-listed! I was up for renewal recently. I was offered just $100 off for $399. Big deal. It didn't matter I had been a long-standing member. I asked for 50% off and was declined. So much for loyalty, so much for damage control, and so much for good customer service to maintain clients. The one job (after hundreds of auditions) where I was awarded chose a male voice over mine. I netted $80 for a client budget of $100--Voices had to clip my $20 on top of the ridiculous premium membership yearly fee- and I only received one great review from the ad agency and no recognition for the online ad. Very sad and unfair for struggling voice actors to be treated this way. Don't walk, run from Voices. Such a money grab and scam.
6 October 2023
Unprompted review
Reply from Voices
Thank you for sharing your feedback with us. We’re sorry to hear that this is your assessment of Voices.
As you know, our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to them directly.
The premium membership fee also ensures that the premium talent on Voices are at the professional skill level required to meet the needs of clients, which helps to ensure jobs are hired and to ensure that clients continue to come back to Voices to post more jobs.
As a business, we do charge a 20% platform fee to talent (calculated against their client-facing quote) and a 4% or 6% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax). These fees are applied when a talent is hired for a job.
Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be if hired for that job, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.
Our goal is to connect clients with the best talent, and talent with the best job opportunities to make any fees worthwhile. We do have many talent members making a successful full-time living on Voices.
It’s true that sometimes clients do not listen to all the auditions that have been submitted for a job, particularly if a job has a very short turnaround time and they find the talent they’re looking for quickly. We know it can be discouraging when this happens. We encourage talent to recognize this as part of the overall auditioning process and to audition as often and as quickly as possible for opportunities.
Our talent success specialist reached out to you in October to let you know about our Black Friday sale in November and an offer of the premium membership at a reduced price.
We wish you all the best and hope that you continue in your voice over journey.
Voices is a great partner
Whether you're an experienced VO actor or just getting started, Voices is a great partner. Jobs posted on Voices are vetted and actors don't have to invoice or chase clients to get paid. Voices handles the business side so you as an actor can audition and do what you do best.
6 October 2023
Unprompted review
Reply from Voices
Thank you so much for leaving us this wonderful review! Our goal is to be a partner with talent and take care of the administrative side of things so you can focus on auditioning and booking work. We're so glad that this has been your experience and we wish you much continued success!
Helps you build your VO portfolio
Provides talent with great opportunities to audition for and book fun projects and work with professionals in the VO industry while building a diverse portfolio.
12 July 2023
Unprompted review
Reply from Voices
Hi Luanna,
Thank you very much for leaving us a review. We love hearing from talent. We're so glad that you're building your voice over career on Voices and getting the opportunity to work on fun projects! We are here to support you in whatever way we can and we wish you all the best in your voice over journey. Thank you!
Great experience, within budget, and great result.
Voices was very easy to use. Lots of options for voice over work, a good way to save your favorites and send them to a client "vote" on, and an easy way to communicate with the actor, upload/download files, and send payment. The only thing I sometimes struggled with was the following:
- When you save your favorites, it would have been nice to be able to click on the person's name and go right to that person's profile from there.
- Sometimes it was confusing how to get back to project to send messages to the actor.
These are mostly software UX issues that I figured out, however it could have been a little more intuitive. Overall, great experience and we found a professional voice over actor that fit our clients needs.
5 July 2023
Unprompted review
Reply from Voices
Hi Debbie,
Thanks very much for taking the time to leave us this thoughtful review. We're so glad your experience on Voices was positive and that you found it easy to use the features to find the best talent and to get the job done for your client. We'll also make sure to pass along your other feedback to our product team. Thanks again for using Voices and for leaving us a review!
Micky is Awesome
Hello The Voices Team.
The job is awesome. Micky Van Diver is professional, and his voice is amazing.
Thank You
20 April 2023
Unprompted review
Reply from Voices
Hi there,
Thank you very much for taking the time to leave us a review. We're so glad your experience on Voices was such a positive one and that you found incredible talent for your job.
Is it a rip off? Read on
I’ve been a member of voice.com for a little while and have been working in the Voice over industry for 45 years in four different countries. All I get is lots of jobs being sent to my inbox for very little money and no acceptances. It seems a bit of a scam to ask for £300 memberships And then just have a compute Send you out jobs 24 hours a day seven days a week that don’t lead anywhere. It’s better to pay extra to be with an agent to actually get work otherwise all you’re doing is recording spots for voices.com, and having no idea whether they using them or not , these are my thoughts, and I’ve seen long explanations of how good voices.com is, but all my friends in the industry have had no luck on this platform so just thought you’d like to know. Hang onto your money and go with a company that checks you out 1st to make sure you have what it takes not like voices who will take anybody or actually take their money …I’m still checking them out still providing some auditions but I am making sure there’s a tone in all of them so they can’t be used. I’ll report back in a few more weeks
28 April 2023
Unprompted review
Reply from Voices
Hi Rob,
Thank you for sharing your feedback. Even for those who have been in the voice over industry, it can take some time to be successful on Voices.
An essential part of being connected to the best job opportunities for your skills is filling out your profile completely and recording and uploading quality demos. Tagging your demos appropriately helps our matching system connect you with the right opportunities. Auditioning quickly, regularly, and for jobs you can do well is also important.
We also offer resources on the website and webinars to provide tips on auditioning and how to find success on Voices. Make sure to check out our Help and Resources pages for tips on creating quality demos, responding to jobs, and more. Our Support team is also always happy to help if you have questions or need help with your profile.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
We’d love to speak to you one-on-one to see what we can do to improve your experience. If that is of interest to you, please reach out to talent@voices.com and Evan Wiebe would be pleased to chat with you and look at the types of jobs you’re seeing to ensure everything is operating as it should be.
We hope this helps! Wishing you all the best in your continuing voice over journey.
Ripoff
Charging for the privilege of applying for jobs is a bad system that benefits them and not the artists. They get paid whether you get any work or not. Try unsubscribing from their bombardment of promotional emials and you'll find the unsubscribe link is a dummy link. Avoid. There are much better agencies than this scam.
7 March 2023
Unprompted review
Reply from Voices
Hi there,
We’re sorry to hear that this is your assessment of Voices. Based on the information you provided, it doesn’t appear that you’re a current member, but perhaps you’re using other information on the platform. Without an active membership and active auditioning, it may be difficult to fully appreciate the benefits of Voices.
Our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to them directly. Talent on our platform find a great deal of value in what we provide and find this to be a highly efficient way to book work. The membership fee also ensures that the premium talent on Voices are at the professional level required to meet the needs of clients.
We’re not sure which promotional emails you’re referring to, but no, our unsubscribe link is not a dummy link. If it isn’t working or hasn’t worked for you, there may be a technical issue going on, and we’ll certainly look into it with our team. For our members, we do provide product updates and inform our talent when something on the platform is changing. Very occasionally we have operational emails when we need talent to take an action of some kind or opt-in to something like terms of service changes. Outside of these rare operational emails, unsubscribing is always available.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
We operate on a model of shared success. It doesn’t benefit our talent members or us as a company or our clients if talent come to the platform and aren’t able to book work. Our goal is to connect clients with the best talent, and talent with the best job opportunities. We do have many talent members making a very successful full-time living on Voices.
We wish you all the best in your voice over career.
easy to use this service
24 January 2023
Unprompted review
Reply from Voices
Thanks very much for leaving us this review! We're so glad you found Voices easy to use.
I´m happy to have found them
I´m happy to have found them. Amazing platform. Very intuitive and practical. Keep up the outstanding work!
18 January 2023
Unprompted review
Reply from Voices
Thanks so much for taking the time to leave us a review! We're very glad to hear you've had such a positive experience on Voices. Wishing you all the best.
Roy really knowledgeable
Roy really knowledgeable
And even though 5 mins to closing
He made a big effort
Something you don’t see very often these days
12 January 2023
Unprompted review
Reply from Voices
Thanks very much for taking the time to leave us a review. We weren't entirely sure whether this review was for Voices, but if it was, we are very glad you had such a positive experience. Wishing you all the best.
Do your research!
I was an early adopter of the site when they first came on the scene in 2005, but deleted my profile after a couple years due to poor job quality, low budgets and inability to see how many auditions had already been received and when. I reviewed the site again last fall and my concerns were only heightened. They take money from you and the client, plus they handle all the invoicing. So you can never really be sure how much money the client is paying and what share you're actually receiving. Clients would be advised to seek out and hire talent directly. This gives more financial and creative control to the client and maximum funding to the talent where it belongs.
10 October 2022
Unprompted review
Reply from Voices
Hello and thank you for your feedback.
We’re sorry to hear that you’re no longer a Voices member. We’ve continued to make major improvements to the platform since you were last part of Voices, and it might be difficult to fully experience those without a membership.
As a business, we do charge a 20% platform fee to talent (calculated against their client-facing quote) and a 3% or 5% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax).
We make the platform fee clear to talent when they are responding to jobs or selling their projects, and the processing fee clear to clients when they are hiring talent.
Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information.
We encourage talent to always quote what they feel is fair for the work involved. Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience.
The Job Agreement reflects the total amount the client will pay, as well as details about the job, and this agreement is signed off on by both parties before the talent begins work. This is a contract and it protects both the client and the talent.
Payments are then held in SurePay until the talent completes the work, and then payment is released to the talent. Talent are pleased to have this taken care of for them, so they can focus on auditioning and booking jobs, and clients have ease of billing and payments.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time.
Our goal is to connect clients with the best talent, and talent with the best job opportunities. Reviews and feedback from our customers tell us we’re doing this well.
Thanks again for reaching out and sharing your thoughts. We wish you all the best in your voice over career.
Wonderful projects, unique recording opportunities on Voices.com
Voices.com has provided me with many unique recording opportunities and return clients. I enjoy the content I record and am happy to breathe life into these projects using my voice!
2 December 2022
Unprompted review
Reply from Voices
Thank you very much for taking the time to leave us this wonderful review. We're so glad to hear that your experience on Voices has been so positive and that you've found unique opportunities and built up of a roster of repeat clients. Wishing you lots of continued success!
Voices has been a great place to start…
Voices has been a great place to start my VO Career! Lots of jobs to audition for, good filter system to find the right roles and a very easy audition-submission experience!
17 October 2022
Unprompted review
Reply from Voices
Hi Jeremy,
Thank you very much for taking the time to leave us this wonderful review. We're very happy to hear that your experience on Voices has been so positive and that you're finding the platform simple and easy to use. Wishing you lots of success as you continue in your voice over career!
Brazilian Voice Over
Although the projects in Brazil are very competitive.
It's the best platform to work
17 October 2022
Unprompted review
Reply from Voices
Thank you very much for taking the time to leave us a review! We're so glad that your experience on Voices has been such a positive one and we wish you much continued success.
Stay away, get out, run for your professional life.
If you have any respect for creative talents, or respect for yourself as a creative talent, then stay away from this platform. $499 a year just for the pleasure of auditioning for voice over jobs for a percentage of an unknown amount that the client (who you can't communicate with) has paid. Plus skimming another 20% of the job fee on top of that AND making the client pay for the transfer fees.
You'd think making thousands a year just from membership fees alone would be enough that they could happily step back and allow the artists to communicate with their clients about fees and project requirements, y'know, like actual professionals?
My account is now deleted and I hope many other artists do the same.
30 September 2022
Unprompted review
Reply from Voices
Hi Andy,
Thank you for sharing your thoughts. We are always looking for ways to improve the customer experience on Voices, and we take feedback seriously.
A few points of clarification. Our free guest membership gives talent the opportunity to build up their profile, add demos/portfolio samples, and be privately invited to jobs.
Our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to them directly. Talent on our platform find a great deal of value in what we provide and find this to be a highly efficient way to book work. The membership fee also ensures that the premium talent on Voices are at the professional level required to meet the needs of clients.
As a business, we charge a 20% platform fee to talent (calculated against their client-facing quote) and a 3% or 5% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax).
We make the platform fee clear to talent when they are responding to jobs or selling their projects, and the processing fee clear to clients when they are hiring talent. We also encourage talent to always quote what they feel is fair for the work involved. Our goal is to provide the highest possible value to both our clients and our talent to make this platform fee worthwhile. That being said, we continue to look at pricing and the ways we could improve this element of the customer experience.
Our platform also provides an easy way for clients and talent to communicate directly with one another about jobs posted on Voices, fees, and project requirements, and for the protection of both parties, we ask that communication stay on the Voices platform. Clients do have to message talent first to open the lines of communication, and this is to ensure that clients are not overwhelmed with messages from talent while they are still evaluating responses to their job.
We appreciate your feedback and wish you the best of luck in the future.
Stay far far away from Voices.com
Voices is not a scam website. There are some very good talents on their platform. A lot of these talents are also on Voice123 and many other pay to play sites.
It's important to understand, if you're a client, that the voice actor is getting screwed by them. Daily. They charge an absurd 20% in what they laughably call "platform fees", and they take it out of the voice actor's pocket. In addition to making the voice talent pay 500.00 a year for a membership.
No one except Voices is making money. The same auditions go out to multiple sites. Voices will ensure that THEY and THEY alone make the biggest percentage - and they do the least work.
A VO is between a client and a talent. Voices should stay out the way. I'll continue booking actors thru agencies - like in the real world. Voices is only out for itself. Oh - and they actually have the temerity to want to charge CLIENTS a membership as well.
Guys... you're bad news and actors despise you. What's great is that clients do too now and we're on to your disreputable business practices.
Voices was described to me as a cult mentality. Punishing its talent if they don't follow the "rules" to the letter. They don't even let the talent communicate with the clients like everyone else in the universe does. Email or phone. They keep it all contained.
Really awful business model. And of course actors are stupid enough to fall for it.
Shame on all of you.
Now... whip up that cult response and tell me how wrong I am. You can't help yourself, I know.
3 September 2022
Unprompted review
Reply from Voices
Hi Horace,
Thank you for sharing your thoughts. We certainly agree that some of the best talent out there can be found on Voices.
For clients, posting a job and hiring talent is always free on our site, and for talent, our free guest membership gives talent the opportunity to build up their profile, add demos/portfolio samples, and be privately invited to jobs.
Our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to them directly. Talent on our platform find a great deal of value in what we provide and find this to be a highly efficient way to book work. The membership fee also ensures that the premium talent on Voices are at the professional level required to meet the needs of clients.
As a business, we charge a 20% platform fee to talent (calculated against their client-facing quote) and a 3% or 5% processing fee to clients depending on the client’s payment method (calculated against their job's total cost pre-tax).
We make the platform fee clear to talent when they are responding to jobs or selling their projects, and the processing fee clear to clients when they are hiring talent. We also encourage talent to always quote what they feel is fair for the work involved. Our goal is to provide the highest possible value to both our clients and our talent to make this platform fee worthwhile.
Our platform provides an easy way for clients and talent to communicate directly with one another about jobs posted on Voices, and for the protection of both parties, we ask that communication, uploading of files, etc., stay on the Voices platform.
We encourage talent to diversify their income streams and offer Voices as one tool—there will be those who find it’s all they need and those who wish to use Voices in addition to other platforms or other opportunities they seek out on their own. Everything comes with a cost of money or time. Our goal is to connect clients with the best talent, and talent with the best job opportunities. Reviews and feedback from our customers tell us we’re doing this well.
Anyone interested can check out the multiple 5-star reviews on this and other review sites from both clients and talent who have found success on Voices year after year. They also speak to the way they’re supported in their endeavours by our staff, who genuinely care about the success of every person who uses our platform.
We’re sorry to hear you don’t agree, and we wish you the best of luck in the future.
Great experience
Great experience. Very quick responses and top quality voice overs! I will forever use them for my voice overs.
8 August 2022
Unprompted review
Reply from Voices
Hi Michael,
Thanks very much for taking the time to leave us this review! We're so pleased to hear that your experience with Voices was such a positive one and we look forward to continuing to serve you in the future.
good way to connect with decent talent
the website has twice locked me out for no reason and I mostly can't stand their system but the quality of talent it connects me with is worth the pain. I usually then try to work with the talent off platform on future projects.
24 May 2022
Unprompted review
Reply from Voices
Hi Michael,
Thanks for taking the time to leave us a review. We're sorry to hear you were locked out of the site - that's frustrating. In the future our support team should be able to help you.
We'd also love to hear from you how you feel our platform could be improved - you can send your suggestions to feedback@voices.com. We review this feedback carefully and it informs our product improvements.
As part of our Terms of Service, we emphasize to both our clients and talent that work has to be kept on platform - this is for the protection of both parties. We're glad to hear you're happy with the incredible talent we have on Voices.
Clinical study explainer animation
Very useful platform, easy to use and creates great connection between freelancer artists and clients.
28 March 2022
Unprompted review
Reply from Voices
Thank you very much for taking the time to leave us this great review! We're so glad to hear you had such a positive experience with Voices, and we look forward to continuing to serve you on future projects. Thanks again for taking the time to write and wishing you all the best!
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