Satisfied with the experience. The inspector who came to our house is very professional, after inspection, they sent the money to our Landlord. We are renting the place.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It is very easy to request the needed insurance online. And it took only two needs and the signs arrived at my address. So to sum it up: awsome Service and a very good Price.
Company replied
The worth of my car was not paid completely and the cost of the towing van of my car was not paid completely
I had a great experience with Versicherungskammer Bayern. The team was friendly, professional, and helpful, and they handled my concerns quickly and efficiently. The service felt reliable, and overall... See more
Company replied
Company details
- Insurance Company
- Accident Insurance Company
- Auto Insurance Agency
- Health Insurance Agency
- Liability Insurance Company
- Travel Insurance Company
Written by the company
Weil ihm der Schutz der Menschen am Herzen lag, gründete König Max I. vor mehr als 200 Jahren eine Versicherung. Dieser königliche Schutzauftrag und die damit verbundene besondere Fürsorge sind für uns bis heute Überzeugung und Verpflichtung. Unsere Aufmerksamkeit gilt zuerst unseren Kunden und ihrem Wohlergehen.
Contact info
Maximilianstraße 53, 80530, München, Germany
- (089) 21 60-0
- service@vkb.de
- www.vkb.de
4.2
Great
5K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worth of my car was not paid…
The worth of my car was not paid completely and the cost of the towing van of my car was not paid completely
10 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Satisfied with the experience
Satisfied with the experience. The inspector who came to our house is very professional, after inspection, they sent the money to our Landlord. We are renting the place.
1 August 2025
Reply from Versicherungskammer Bayern
Hello Sienna,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Kind regards
Michael from Client Service of Versicherungskammer
I’m really satisfied how the damage…
I’m really satisfied how the damage issue was resolve
16 March 2026
Unprompted review
Reply from Versicherungskammer Bayern
Hello Bright Osayawe,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Kind regards
Michael from Client Service of Versicherungskammer
Top quality, fast, super price
It is very easy to request the needed insurance online. And it took only two needs and the signs arrived at my address. So to sum it up: awsome Service and a very good Price.
9 March 2026
Unprompted review
Reply from Versicherungskammer Bayern
Hello Otto Sven Gliesche,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Kind regards
Michael from Client Service of Versicherungskammer
Good online services
19 February 2026
Unprompted review
Reply from Versicherungskammer Bayern
Hello Yankeu Adi,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Kind regards
Michael from Client Service of Versicherungskammer
Perfect service from your Agent…
Perfect service from your Agent Sittenauer27
27 February 2026
Unprompted review
Reply from Versicherungskammer Bayern
Hello Gerhard Huber,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Kind regards
Michael from Client Service of Versicherungskammer
Good but a little bit tricky for no name scooters
Good but for no name scooters a little bit tricky
21 February 2026
Unprompted review
Reply from Versicherungskammer Bayern
Hello Ivonne Oberhauser,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Kind regards
Michael from Client Service of Versicherungskammer
I had a great experience with…
I had a great experience with Versicherungskammer Bayern. The team was friendly, professional, and helpful, and they handled my concerns quickly and efficiently. The service felt reliable, and overall I am very satisfied with their support and responsiveness. Highly recommended!
23 January 2025
Unprompted review
Reply from Versicherungskammer Bayern
Hello Isabella Morgen,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Let us know if you require our support in any matter.
Kind regards
Michael from Client Service of Versicherungskammer
Totally indifference.
Totally indifference.
Im contacting you for several times and nobody is replying to me. What is going wrong with you company?
17 December 2025
Unprompted review
Reply from Versicherungskammer Bayern
Hello Arsene Sorin,
I am sorry to hear that you are not satisfied with our service. I would like to change that if you gave me the chance. In order to help you, I need more detailed information about the incident. Please use our complaint form and fill in the details:
https://www.vkb.de/anliegen-trustpilot
As soon as I have all the information, I will take a closer look at your case and try to find a solution.
Kind regards
Anna from the client service of Versicherungskammer
Very good service.
1 September 2025
Reply from Versicherungskammer Bayern
Hello Gb,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Kind regards
Michael from Client Service of Versicherungskammer
Used it as one of my first insurances :)
Used it as one of my first insurances :)
22 July 2025
Unprompted review
Reply from Versicherungskammer Bayern
Hello Kyoka,
Thank you very much for your feedback. I am pleased that you are satisfied with us and the service. If there is anything else you would like to say, please do not hesitate to do so.
Thank you again and have a nice day.
Kind regards
Lara from the customer service Versicherungskammer
Not Applicable
8 February 2025
Reply from Versicherungskammer Bayern
Hallo Norbert,
Ihr positives Feedback freut uns sehr. Vielen Dank dafür!
Sollte es doch noch etwas geben, das Sie uns mitteilen möchten, wenden Sie sich gerne an uns. Nutzen Sie bitte hierfür das Formular unter folgendem Link:
https://www.vkb.de/anliegen-trustpilot
Ihnen auf jeden Fall noch einen schönen Tag und bleiben Sie gesund!
Freundliche Grüße
Michael vom Kundenservice der Versicherungskammer
Reply from Versicherungskammer Bayern
Hello Himanshu,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Let us know if you require our support in any matter. Please follow the link and fill out the form:
https://www.vkb.de/anliegen-trustpilot
Stay healthy!
Kind regards
Michael from Client Service of Versicherungskammer
My bad experience for cancellation request - "Haftpflichtversicherung"
I am writing my review in points for easy understanding,
1. I subscribed to this insurance company on January 2023 on a 3 year contract.
2. November 2023 - I wanted to cancel my subscription and submitted a formal request by approaching the bank.
3. December 2023 (mid) - My cancellation request was not taken even after few weeks and I visited the same bank and asked for the status of it. Again I was told that cancellation will be taken care of. I spoke to the customer care to ensure this time my cancel request is done properly.
4. December 2023 - I received another letter and they said they "SEPA DIRECT debit" is removed from my contract and asked me to repay it. I repaid the amount as soon as I read the letter.
5. January 2024 (first week) - I received a letter from Versicherungskammer Bayern stating that I had outstanding payment due to which they cannot accept my cancellation request. My payments were SEPA direct debit and all the money was paid on time and "I always had balance in my account". There was "no chance" that there was a payment due.
6. February 2024 - I was sent another letter and I was asked to pay the whole amount for the new insurance year.
Again i approached the bank and negotiated about this issue and I asked where was the miscommunication happening. I wasn't given a proper response and hence I ended up paying the amount for the new insurance year. Absolutely, I lost "TRUST" in this company. Congratulations :( :(
I wish there is an option to give 0 star or negative point for my experience.
26 February 2024
Unprompted review
Reply from Versicherungskammer Bayern
Hello Warum Msd,
Firstly, I am sorry that you have received such a picture from us. Of course, this goes against everything we stand for. I would like to take a closer look at the facts of the case. However, I need your support in this matter.
Please tell me about your problem using our complaint form at the following link:
https://www.vkb.de/anliegen-trustpilot
As soon as I have your details, I will look into your matter.
Until then: stay healthy and
Kind regards
Michael from Versicherungskammer customer service
Es war allerwege gut
25 October 2023
Reply from Versicherungskammer Bayern
Hallo Ingrid,
Ihr positives Feedback freut uns sehr. Vielen Dank dafür!
Sollte es doch noch etwas geben, das Sie uns mitteilen möchten, wenden Sie sich gerne an uns. Nutzen Sie bitte hierfür das Formular unter folgendem Link:
https://www.vkb.de/anliegen-trustpilot
Ihnen auf jeden Fall noch einen schönen Tag und bleiben Sie gesund!
Freundliche Grüße
Michael vom Kundenservice der Versicherungskammer
Wooooow I had a really good experience…
Wooooow I had a really good experience with this one 😜😜😜
3 August 2023
Unprompted review
Reply from Versicherungskammer Bayern
Hello Emily Cano,
Thank you very much for your kind words. I am very pleased that you are satisfied with our service.
If you still have something on your mind, please do not hesitate to contact us. The best way to do this is to use the following link:
https://www.vkb.de/anliegen-trustpilot
Have a good day. Stay healthy.
Kind regards
Anna from the customer service of the Versicherungskammer
99% Trustworthy
Very trustworthy , gentle, quick and friendly. Love the team and the insurance is high class. Kind regards israa
13 March 2023
Unprompted review
Reply from Versicherungskammer Bayern
Hello Israa,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Let us know if you require our support in any matter. Please follow the link and fill out the form:
https://www.vkb.de/anliegen-trustpilot
Stay healthy!
Kind regards
Anna from Client Service of Versicherungskammer
Very bad
I am a customer by them since 6 years, i had very bad experience with them, the staff is not friendly, they fight on the call when you call them if need help!
So watch out before you sign with them!
10 March 2023
Unprompted review
Reply from Versicherungskammer Bayern
Hello Woofy TV,
I am sorry to hear that you are not satisfied with our service and made negative experiences with our staff within the past 6 years. I would like to change that if you gave me the chance. In order to help you, I need more detailed information about what happened. Please use our complaint form and fill in the details:
https://www.vkb.de/anliegen-trustpilot
As soon as I have all the information, I will take a closer look at your case and try to find a solution.
Until then: Stay healthy and
Kind regards
Anna from the client service of Versicherungskammer
Performance Survey
I would give the service as 4 stars as of now, hopefully I will provide your service 5 stars in the near future 🌟
17 February 2023
Unprompted review
Reply from Versicherungskammer Bayern
Hello Mr. Ahmed,
Thank you for your positive Feedback! We are pleased to hear that you are satisfied with our service.
Let us know if you require our support in any matter. Please follow the link and fill out the form:
https://www.vkb.de/anliegen-trustpilot
Stay healthy!
Kind regards
Michael from Client Service of Versicherungskammer
Reply from Versicherungskammer Bayern
Hallo G. Bayer,
Ihr positives Feedback freut uns sehr. Vielen Dank dafür!
Sollte es doch noch etwas geben, das Sie uns mitteilen möchten, wenden Sie sich gerne an uns. Nutzen Sie bitte hierfür das Formular unter folgendem Link:
https://www.vkb.de/anliegen-trustpilot
Ihnen auf jeden Fall noch einen schönen Tag und bleiben Sie gesund!
Freundliche Grüße
Lara vom Kundenservice der Versicherungskammer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.