The Vitamin Shoppe Reviews 

Placed an order for a product that we needed. It was supposed to ship within 3 days. 19 days later it arrived. Vitamin Shoppe apologized and offered me $5 off my next order. This is unacceptable and not an incentive to do business with them again. I asked to have someone from corporate email me or call me back. I was told that was not possible.

I will never do business with them again.

Their prices are good but beware if you order online , I'm sure they sold my email address to some marketing company because they won't deny it. Now I get these spam emails daily about stuff I'm not interested in and places thanking me for signing up that I've never heard of , etc. There ought to be a law against doing this. Still order from them for best price but give a phony email address. I wonder if the marketing company knows they're soliciting no one? I don't want them notified about this because they'll have my email address again and do the same thing. Words to the wise.

Vitamin Shoppe Corporate Office March 6, 2018
300 Harmon Meadow Blvd
Secaucus, NJ 07094

RE: Deceptive Business Practices and Damages

To whom it May Concern,

On Jan 30, 2018, I placed an order #144821635512 for 3 Body Nutrition Trutein 45/45/10 Blend of Whey 4 Pound Powder VANILLA BEAN @ $49.93 each for $149.78. Upon receipt of the delivery package (1Z9367YV0304105987) I discovered the order was wrong. I immediately called the number on the manifest enclosed within the package. I was told by the The Vitamin Shoppe representative to discard the mistaken product and that a correct product would be immediately sent.

A month passed with no replacement. I was forced to spend over an hour on the phone with Jet and The Vitamin Shoppe representative on the evening of March 5, 2018 without a satisfactory resolution. On the morning of March 6, 2018, I again contacted Jet and asked to speak to a supervisor and that request was denied. I also contacted The Vitamin Shoppe and was instructed that it was not there problem to resolve. I have spent over three hours being bounced between two companies, both companies making false and misleading representations, both companies unable to provide the product I paid for a month ago.

I have just ordered the Corporate Certificate of Good Standing long form at the cost of $250 through the NJ.Gov website to receive the corporate information of addresses and corporate officers for both Jet.com.inc Entity # 0101031812 and the Vitamin Shoppe Entity # 0100953339, that I was refused by multiple Jet.com.inc and Vitamin Shoppe representatives. Fortunately, Rhode Island Courts have award substantial damages against for companies acting with similar behaviors.

I will be willing to discuss offers of settlement, until I receive that requested information for the New Jersey Government. Upon receipt of the Corporate Principles, I will be filing legal action to recover the funds taken from my family, compensation for the extensive time invested to recover my losses and damages as a resulting from the actions of by both companies.

Sincerely,

Joseph Ford

Cc. Rhode Island Attorney General's Office
Washington County District Court

Very, very poor customer service at VitaminShoppe.com. Out-of-stock items listed as “Ships within 24 hours,” multiple unanswered emails though their own Feedback Forum, discourteous agents operating Live Chat… Overall, incredibly poor communication and a dreadful shopping experience.
Avoid the lure of the occasional coupon and avoid VitaminShoppe.com. It is not worth the trouble. I would recommend GNC or of course Amazon for nutritional supplement purchases.

The website is misleading. It shows items that are not available in stock for delivery. Had to wait 2 weeks until the order got cancelled because the items were on backorder. These happened to me on 3 separate orders.
The customer care agents are horrible, 50% of them have no idea on how to place an international order or check if the items in question are available for shipping. However, the other agents do know how to handle these type of issues. One agent was very rude when i pointed out she doesn't know how to check the availability, she ended up hanging up on me after being very rude on the phone.
I would advise to check other website for supplement. They currently don't have any 5lbs whey or casein protein available to ship. No Optimum Nutrition Gold standard, No Dymatize, No Muscletech, No MusclePharm......

I used to shop at this site but no longer do. Their business practice has changed lately. They have deceptive practices about the availability of the products they sell. When their website shows that an item is available and, ready for same day shipping, it should not take them 2 weeks to ship it. It happened to me on more than one occasion. All in all, I am dissatisfied with the way they do business!!

posted a bad review of a supplement on their website that never got posted. It shows that the reviews on the website can not be trusted. if bad reviews are filtered out, good reviews are probably fake. Never trust vitamineshoppe reviews

Been searching for Himalayan salt lamps,can be expensive!During search,found the vitamin shoppe,had just the lamp I was looking for at a 1/4of the price I would have spent!Same large, beautiful,lamp and at $14.99..... I purchased 3!Took less than a week to get here. I love it! Will continue shopping here!

Got a coupon in the mail and saved 20%. Will buy again.

I trust shopping at this site. I've made several purchases of products, and everything has been packaged well and has arrived in great condition. I've never had to contact customer service about any issues so far.

It is one of my favorite online shopping website.

They do have a large variety of products and they ship super fast.

This site always have the ingredient, magnesium stearate, in the products. This thing keeps breaking me out.

Not everybody reacts the same way as another; you should at least research the ingredients before you blindly put it into your body. With such cheap products, I'm not that surprised with the side effects.

The products they sell are decent vitamins. However, this company's marketing practices leave much to be desired.

Vitamin Shoppe has knowledgeable employees and fairly decent prices. I'm glad that I have one down the road when I need to pick up something quickly. You'll be happy you shopped here.

Been buying my vitamins here for a few months. Prices are good and shipping is very quick. They always have everything I need. Very satisfied. These guys are great!!

Love this site as they have lots of promos and discounts and the shipping is super FAST!

WOW! Super fast and they always have great coupons and deals!