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VitaminExpress Reviews 

10,660
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I recently placed my first order with VitaminExpress as a new customer, and I have to say I am extremely satisfied with the entire experience. From the moment I landed on their website, everythi... See more

Company replied

Rated 3 out of 5 stars

I like your products based on quality but I dislike your packaging, it's terrible, the packers simply throw the products in a box usually bigger than what is required...I have ordered Krill Oil in the... See more

Company replied

Rated 4 out of 5 stars

The company made a mistake but were quick to rectify it. It then involved more effort from me than I expected to return the incorrectly sent items then await the refund of the postage. A bit of a fa... See more

Company replied

Rated 5 out of 5 stars

Vitamin D3 plus K2 are excellent, the capsules contain the suitable dose for me and you need only one a day. Very easy to take daily. The supplements are certified which is reassuring in a huge market... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Herbal Medicine Store
  5. Pharmacy

About VitaminExpress

Written by the company

Description

Your Trusted Nutritional Partner

At Vitamin Express, we believe that better health starts with informed choices. For over 20 years, we've helped customers across Europe find premium vitamins, minerals and nutritional supplements they can trust. Our carefully curated portfolio combines high-quality products with science-backed expertise, making it easier to choose the right nutritional support for every stage of life.

We're more than an online supplement store. Our team is dedicated to helping you make informed health decisions through trusted advice, educational content and exceptional customer support. Whether you're looking to support your energy, immunity, gut health, longevity or everyday wellbeing, we're here to support your journey.

From carefully selected products and fast delivery to our 100-day money-back guarantee, every part of the Vitamin Express experience is designed to give you confidence in every purchase.

Why Customers Choose Vitamin Express

Expert Choice

We carefully curate premium vitamins, minerals and nutritional supplements that meet our high standards for quality, transparency and effectiveness.

Expert Advice

Our team combines science-backed knowledge with trusted educational content and dedicated customer support to help you make informed health decisions.

Express Experience

From seamless shopping and fast delivery to our 100-day money-back guarantee, we strive to provide an experience our customers can rely on every time they shop with us.

Unser Versand

Gratis Versand & Rückversand & kurze Versandzeit

Profitieren Sie von unserem kostenlosen Versand sowie dem Rückversand, damit Sie kein Risiko eingehen. Zudem beträgt die Lieferzeit lediglich 1-2 Werktage.

Contact info

4.1

Great

TrustScore 4 out of 5

11K reviews

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4.1

All reviews

(10,660)

3,384 reviews in the last 12 months

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Rated 4 out of 5 stars

delivered on time

I have received my order on time and time will tell if the product works.

27 May 2026
Unprompted review
VitaminExpress logo

Reply from VitaminExpress

Dear customer,

thank you very much for your positive review. We are delighted to hear that you are satisfied with your experience. Providing high‑quality products and reliable service is very important to us, and it is wonderful to know that this has met your expectations.

If you have any questions regarding the products, their use, or your order, our customer service is always here to support you. We are happy to assist you whenever needed.

Kind regards
Team VitaminExpress

Rated 5 out of 5 stars

Quick to order and fast delivery

Quick to order and fast delivery
Ordered vit B 12 sublingual, however it doesn’t dissolve under the tongue. You have to bite it and crunch it. Not quite fast melt.

10 May 2026
VitaminExpress logo

Reply from VitaminExpress

We appreciate your feedback regarding the sublingual tablets. We are sorry to hear they did not dissolve as expected and will review this with our team.

Rated 1 out of 5 stars

Bad bad expirience

Bad bad expirience , I
Paid twice ! Nothing was delivered , my money is not in my bank account and they never delivered my vitamins / no answer !!
I think they are fake !! They steal money from inocente people !!

11 May 2026
VitaminExpress logo

Reply from VitaminExpress

We are truly sorry to hear about this frustrating experience. We understand your concern regarding the double charge and the undelivered vitamins. We got the confirmation, that both of your parcels have been returned to us from GLS. We will check with them, what happend. The refund for both orders, was made on your original Payment. Please check your Mastercard. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Been using Ubiquinol Q10 for some years…

Been using Ubiquinol Q10 for some years now and wouldn’t be without it, I’m 71 years old and have bought it for my 50 year old daughter to try

12 May 2026
VitaminExpress logo

Reply from VitaminExpress

Dear customer,

thank you very much for your positive review. We are delighted to hear that you are satisfied with your experience. Providing high‑quality products and reliable service is very important to us, and it is wonderful to know that this has met your expectations.

If you have any questions regarding the products, their use, or your order, our customer service is always here to support you. We are happy to assist you whenever needed.

Kind regards
Team VitaminExpress

Rated 5 out of 5 stars

I'm very satisfied with their products…

I'm very satisfied with their products and services as well。Highly recommend。

3 May 2026
VitaminExpress logo

Reply from VitaminExpress

Dear customer,

thank you very much for your positive review. We are delighted to hear that you are satisfied with your experience. Providing high‑quality products and reliable service is very important to us, and it is wonderful to know that this has met your expectations.

If you have any questions regarding the products, their use, or your order, our customer service is always here to support you. We are happy to assist you whenever needed.

Kind regards
Team VitaminExpress

Rated 1 out of 5 stars

Scum of the earth scammers

Signed up for a one-time order, got enrolled in a subscription without my knowledge. Cancelled as i wasn’t happy with the product, never received the second shipment and instead received a debt collection letter from an Austrian agency demanding €57 for a €20 product I never got. Disgraceful way to treat customers. Currently disputing with my bank. AVOID

14 May 2026
Unprompted review
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

thank you for sharing your feedback. We understand how frustrating this situation must feel, and we are sorry for any confusion that may have arisen. We would like to gently clarify that subscription plans are not activated automatically on our side — the option is selected manually during the checkout process.

It is absolutely possible that there was a misunderstanding, and we are here to help clear everything up. Please reach out to our customer service so we can review your order together and make sure everything is correctly adjusted for you.

Kind regards,
Team Vitaminexpress

Rated 5 out of 5 stars
VitaminExpress logo

Reply from VitaminExpress

Dear customer,

thank you very much for your positive review. We are delighted to hear that you are satisfied with your experience. Providing high‑quality products and reliable service is very important to us, and it is wonderful to know that this has met your expectations.

If you have any questions regarding the products, their use, or your order, our customer service is always here to support you. We are happy to assist you whenever needed.

Kind regards
Team VitaminExpress

Rated 5 out of 5 stars

Very pleased with everything

Very pleased with everything. I really like all the vitamins I buy vitamins express. Thank you

28 April 2026
VitaminExpress logo

Reply from VitaminExpress

Dear customer,

thank you very much for your positive review. We are delighted to hear that you are satisfied with your experience. Providing high‑quality products and reliable service is very important to us, and it is wonderful to know that this has met your expectations.

If you have any questions regarding the products, their use, or your order, our customer service is always here to support you. We are happy to assist you whenever needed.

Kind regards
Team VitaminExpress

Rated 5 out of 5 stars

You sent it promptly which was…

You sent it promptly which was appreciated

4 May 2026
VitaminExpress logo

Reply from VitaminExpress

Dear customer,

thank you very much for your kind message. We’re glad to hear that the delivery reached you promptly — your appreciation means a lot to us.

If you ever need assistance, our customer service is always here to help.

Team VitaminExpress

Rated 3 out of 5 stars

Product arrived in good time and in…

Product arrived in good time and in excellent sealed container.
But, the capsules is too big for me to swallow as I have difficulties swallowing big capsules.
I wasn't very convinced if opening up the capsules is safe and efficient for my health.
So, I gave the unopened pack of capsules to a family member who has no difficulty swallowing big capsules.

24 April 2026
VitaminExpress logo

Reply from VitaminExpress

We appreciate your feedback and are glad the product arrived promptly in good condition. We're sorry the capsule size was difficult for you. We value your concerns about opening capsules. We can ensure you, that you can open the capsules and can just pour the powder in Water, Yoghurt oder a juice. We hope this helps you.

Kind Regards,
Vitaminexpress Customer Service

Rated 1 out of 5 stars

They are a total Scam and Fraud, you will lose money and time only

THIS IS THE SECOND REVIEW I LEAVE ON THIS FRAUD COMPANY, PLEASE DO NOT BUY FROM THEM. NOT ONLY THEY DON'T SHIP AND TAKE THE MONEY BUT THEIR WEBSITE IS ALSO VERY BAD AND THEIR PHONE SUPPORT IS A SCAM TOO (NOBODY ANSWERS THE CALL EVER). PLEASE AVOID THIS SCAMMERS, THEY ARE NOT NORMAL COMPANY THEY ARE SCAMMING PEOPLE

20 April 2026
Unprompted review
VitaminExpress logo

Reply from VitaminExpress

We appreciate you bringing this to our attention. We're concerned to hear about your experience with the order, website, and phone support. We are looking into these issues to improve our service. Thanks for your feedback. Customer Service will contact you about this matter.
Kind Regards
Vitamin Express Customer Service.

Rated 1 out of 5 stars

Never received package

Never received package. It was delivered to another building.

29 April 2026
Unprompted review
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

thank you for your message!
I’m very sorry to hear that your package was delivered to the wrong building and never reached you. That’s absolutely not the experience we want you to have.

Please get in touch with our customer service team so we can investigate the delivery issue and arrange a replacement or another suitable solution for you as quickly as possible.

We’re here to help and want to make sure you receive your order without any further trouble.

Kind regards
Your VitaminExpress Team

Rated 5 out of 5 stars

D3 and K2 drops no fillers

D3 and K2 drops no fillers

18 April 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer, Thank you very much for your Feedback.
We're happy to hear that you appreciate our D3 and K2 drops with no fillers! Thank you for your positive feedback.

Rated 5 out of 5 stars

Great service

The item I ordered was delivered very quickly and according to my instructions.

16 April 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your feedback!
We are delighted to hear that everything met your expectations and that you consider the product to be excellent. We also appreciate your recognition of our professionalism and attention to detail.

Should you require any assistance in the future, we are always here to help.

Kind regards,
The VitaminExpress Team

Rated 5 out of 5 stars

Came on time

Came on time. Well packed

15 April 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

thank you for your feedback!
We’re glad to hear that your order arrived on time and was well packed. Your satisfaction is important to us.

If you ever need assistance or have any questions, we’re always here to help.

Kind regards
The VitaminExpress Team

Rated 5 out of 5 stars

Speedy delivery

I ordered a box of pills on Sunday evening from Spain and I got them delivered on Tuesday afternoon so less than 48 hours for the overall process, which has been very fast and great. I will order again from their website.

19 April 2026
Unprompted review
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

thank you very much for your feedback!
We’re delighted to hear that your order arrived so quickly — less than 48 hours from Spain is indeed impressive. It’s great to know the whole process was smooth and that you’re satisfied with the service.

We truly appreciate your trust and are happy to hear you plan to order from us again.

If you ever need assistance or have any questions, we’re always here for you.

Kind regards
The VitaminExpress Team

Rated 5 out of 5 stars
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you very much!

We’re glad to hear that you found our service fast and efficient. Your satisfaction means a lot to us.

If you ever need assistance or have questions, we’re always here to help.

Kind regards
The VitaminExpress Team

Rated 4 out of 5 stars

Easy to order

Easy to order, delivery when expected, items as ordered.
Only issue is with packaging: two very small boxes containing liquid filled glass bottles, sent in a rather large box with no protective inner packing materials. Consider myself lucky that products weren't broken in transit because everyone knows the post doesn't treat parcels gently.
Anyway that was my only issue and I do recommend the company and would use again

8 April 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer, thank you very much for your review.

We are happy that you are satisfied and everything worked out for you. Please don't hesitate to get in contact again with us, if you have further questions or problems. Have a nice day.


Kind regards,

Vitamin Express
Customer Service

Rated 5 out of 5 stars

Clear & informative.Good information about what you are…

Good information about what you are buying, what ingredients it contains and how it's acquired. Allowing you to make informative decisions on whether they are right for you or not.
Also easy and clear ordering system.

6 April 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer, thank you very much for your review.

We are happy that you are satisfied and everything worked out for you. Please don't hesitate to get in contact again with us, if you have further questions or problems. Have a nice day.


Kind regards,

Vitamin Express
Customer Service

Rated 5 out of 5 stars

I and my family has been taking…

I and my family has been taking vitality projects and we're highly happy and also I had introduced some of our relatives and friends and they are all glad.

8 April 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer, thank you very much for your review.

We are happy that you are satisfied and everything worked out for you. Please don't hesitate to get in contact again with us, if you have further questions or problems. Have a nice day.


Kind regards,

Vitamin Express
Customer Service

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