While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Its a crap hole the whole island doesn't offer anything its a town built for the people of british heart foundation. Nothing extraordinary the sceneries are just ok. Better to stay in Dorset. My advis... See more

Rated 3 out of 5 stars

My friend and I stayed in Seahaven House, bed and breakfast, in Ryde whilst attending the Isle of Wight festival. Although the location was ideal the premises were not. It has severe health and safety... See more

Rated 3 out of 5 stars

I find it very frustrating that motorists have to pay to park their vehicles in Sandown, Isle of Wight because many vehicles evade parking fees by parking on the pavement outside the old tour... See more

Rated 5 out of 5 stars

We had expert advice on a new battery charger for our car / van. Such a pleasant experience to talk to an expert . We ended up buying a slightly better product than intended - more expensive , everyth... See more

Company details

  1. Holiday Accommodation Service
  2. also in
  3. Cottage
  4. Holiday Park
  5. Tour Operator
  6. Travel Agency
  7. Vacation Rental

Information provided by various external sources

Official site of Isle of Wight Tourism which operates a call centre and information centres in Newport, Sandown, Shanklin, Ryde, Cowes and Yarmouth, and provides promotion and advice services to the industry. Includes information on the organisation and its services, a directory of holiday related sites on the island, an accommodation search facility, tourist information and a picture gallery. [Dutch, English, French, German]


Contact info

2.8

Average

TrustScore 3 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(27)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jingle bell Christmas shop in Shanklin

Jingle bell Christmas shop in Shanklin, superb service bought a item in 2023 while visiting. Telephoned Lisa to see if I could get another item mailed to me.
Lisa was so helpful ordered on a Sunday arrived by the Tuesday, great service well done.

10 December 2023
Unprompted review
Rated 1 out of 5 stars

DON'T HAVE YOUR HAIR DONE BY THIS RUDE ARROGANT, SUPPOSED HAIR DRESSER

I got an appointment at Barnetts hair salon on Friday 1st September, where Jo the owner hacked at my hair,
I stupidly was persuaded to have it coloured the following Friday and had a conversation with Jo about what she was going to do , she said she was going to give me a base colour of brown,got her colour book out and persuaded me to go for bright copper colour going through it using foils she said it would take about two hours. The following Friday 8th September I arrived for my appointment. I sat in the chair she asked what are we doing today I said I was having it coloured, what did we agree on she asked so I said a base colour of brown with bright copper running through it using foils you said, she got her colour book out and looked and then said which one , pointing at the hair samples I said one of those, sha then said is there anything else there you like so I said how about the red, thats nice a bit bright she said, I don't mind I said thinking that I was going to have red running through my hair. At NO point did Jo say she did not have the time to do my hair the way we agreed. She mumbled something about needing a base colour and went off out the back. A few minutes later she returned with two colour mixing bowls, then proceeded to start colouring my hair, not with a base colour just with the bright red. Whenshe had finished she said it would be ready at 2.10, while she was putting hte colour on my hair she said that she was short staffed
one stylist had gone to a wedding, one was on holiday and one had phoned in sick. Why she did not tell me she did not have the time to do my hair the way we agreed I do not know. When I saw the end result I was upset it was not what I wanted at all and she knew it. This woman is vile, she was so rude .
She more or less banged my head with the hair brush when she was blow drying it , all because I said I did not like it , it was not what we talked about the week before. She then took me to the till had the absolute
cheek to charge me £72.00 for a crappy colour and cut. Her attitude was F*** off! Then if you don't like it. I am surprised she has any customers. If you can't do something the way you agreed to do it just explain, a choice of a wash and blow dry, or if she said I could have an all over tint I would have chosen a different colour but she never said anything , all she was interested in was getting the money for a really bad job! Don't go there EVER!! A HORRIBLE WOMAN

8 September 2023
Unprompted review
Rated 5 out of 5 stars

The IOW Needles chair lift is great

The needles chair lift is well worth a visit. £8 to go on the chair lift return and you can get off at the bottom if you wish to go onto the beach then you can get the chair lift back up.
Lovely view of the Needles

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Customer service

We had expert advice on a new battery charger for our car / van. Such a pleasant experience to talk to an expert . We ended up buying a slightly better product than intended - more expensive , everything about our buying experience was excellent . Well done Halfords

1 May 2023
Unprompted review
Rated 1 out of 5 stars

Avoid car hire on Isle of Wight.

Avoid car hire on Isle of Wight.
Best to use buses and taxis though these may add to travel time.
In spite of being very careful to avoid the high level of parking restrictions on Isle of Wight in September 2022 (off peak), we were not surprised to receive a £95 fine via Enterprise.
Visitors are advised Not to use the little London car park at Sea Street Newport PO30 5BW where the payment system is not intuitive.

27 September 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look