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VISAGOV Reviews 

786
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

The page is legit. I’m from South America and use this page to apply for a UAE visa and got it. The website is easy to use and very simple. I had to wait very long for my visa approval but I believe m... See more

Rated 3 out of 5 stars

Price is better than other Visa agents. It took very long to get an Egyptian E-Visa, over 27 days. The communication is prompt but the answer is like a hard board cut-out. I'm ok that i got the visa a... See more

Rated 5 out of 5 stars

It was simple and happy I managed, but sometimes on Google there was not a definitive adress so got sidelined to a commercial page and had to pay 100Dollars more u fortunately. ANTHONY GREGORIOS... See more

Rated 1 out of 5 stars

My application was too complicated - it took nearly two weeks. I travel a lot worldwide, but nowhere I had so many visa problems, sorry to tell this. I ordered a visa WITHOUT any additional insurance,... See more

Company replied

Company details

  1. Visa Consultant
  2. Travel Agency
  3. Visa and Passport Office

About VISAGOV

Written by the company

Visagov helps you apply online for electronic visas and travel authorizations, making the paperwork feel fast and hassle-free—so you can get back to planning your trip.

You’ll find updated, streamlined forms for 70+ destinations in multiple languages. Our applications are designed to be straightforward, using a simplified online form with only minimal differences between destinations. Traveling with family, friends, or a team? You can submit group applications in one go. After you apply, you can check your status anytime using your application ID, so you’re never left guessing what’s happening next.

You can apply from home, without waiting in line or dealing with complex embassy procedures. The service is available 24/7, and our team is here to help if you have questions or run into issues along the way. We focus on secure processing and strong privacy safeguards throughout the application journey.

Clear expectations from the start: Visagov is a private visa application assistance agency and is not part of any government. Our pricing may include a service/processing fee in addition to applicable government fees.

Based in Barcelona, Spain, we’re here to support you at every step of the process.


Contact info

3.8

Great

TrustScore 4 out of 5

786 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(786)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Even though I was asked to scan my…

Even though I was asked to scan my passport, they put a wrong passport number on my visa application letter and I was denied boarding of my flight. Incurred unnecessary costs including £1400 purchase of a new last minute ticket. No one responded to me when I messaged them.

11 December 2023
Rated 5 out of 5 stars

The assistant team is very good

The assistant team is very good. The process is easy. One recommendation is that the second part of the information to add be done before the payment. People may think once the payment is done it is completed. I notice it by chance

18 December 2023
Rated 5 out of 5 stars

They are awesome

They are awesome, they were super flexible, and even with my failure to add the old passport and later updated, I had no problem with the visa, and thank you in advance.

15 December 2023
Rated 1 out of 5 stars

Incompetent and bad Services

Incompetent and bad Services. I don t get the right visa intime for my trip to Dubai and must cancel my travel due to the incompetency of this agency! I lost a lot of money because of this! Be careful and warning to all don t use this agency!

9 December 2023
VISAGOV logo

Reply from VISAGOV

Hello,

I am really sorry to hear about your experience with our visa service for your trip to Dubai. I truly apologize for the complications with your trip.

It seems there was a mix-up with the type of visa you needed. Unfortunately in case of Dubai/United Arab Emirates, we are unable to change applications to the multi-entry ones. However we're taking a close look at how this happened to make sure it doesn't happen again. We're all about helping our clients travel smoothly, and it's obvious we let you down this time.

Best regards,

Rated 5 out of 5 stars

Quick and friendly

We applied for two visas for our stay in laos in January.
As we will leave our home country allready after christmas, we asked for an early delivery. Two days after my email, we allready got our tourist visa.

14 December 2023

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