Vétorino Reviews 1,556

TrustScore 4.5 out of 5

4.7

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Company details

  1. Pet Store
  2. Veterinary Pharmacy

Written by the company

Vétorino : Boutique en ligne Vétérinaire. Découvrez un large choix d’accessoires et de croquettes vétérinaires pour votre chien ou votre chat, sélectionnés par des professionnels de la santé animale. Profitez de la livraison gratuite directement chez votre vétérinaire, en toute simplicité. Retrouvez les plus grandes marques de nutrition vétérinaire : Royal Canin, Virbac, Hill’s, Proplan Purina, Calibra, et bien d’autres.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service

11 April 2026
Unprompted review
Vétorino logo

Reply from Vétorino

Bonjour,

Un grand merci pour votre retour 😊🐾

Nous sommes ravis de savoir que vous trouvez notre service excellent !

Merci pour votre confiance.

Bien cordialement,
L’équipe Vétorino 🐾

Rated 5 out of 5 stars

Efficient and convenient service

It's easy to order and pay for the products I need for my dogs and cat and convenient to be able to pick them up at my veterinarian. The first time I ordered, I had to wait about a week for delivery but the second time, the bag of dog food arrived within two days. Prices are competitive.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I have been buying

I have been buying, via my vet, food from Vétorino for over two years and they have been excellent in keeping to their promise of delivery. Obviously collecting the cat food via the vet saves me money on postal charges.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Commande non conforme médium dog…

Commande non conforme médium dog livré ai lieu de NEUTERED

18 March 2024
Unprompted review
Vétorino logo

Reply from Vétorino

Bonjour Mr Doris, notre équipe support va revenir aujourd'hui vers vous pour régler ce problème. Nous sommes sincèrement désolés pour la gêne occasionnée.

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