Happy with all items eventually received from my order. However two items delivered through Inpost were left in the foyer of the high rise building where my flat is, right underneath a notice asking d... See more
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At Very.co.uk you’ll find the latest womens, mens and kids fashion, plus furniture, homewares, electricals and more!
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United Kingdom
- www.very.co.uk
- www.very.co.uk
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QUICK ORDER - DELIVERY SERVICE
From ordering to delivery this was a very quick service. Happy to also have a voucher to put against the price making it more affordable. I would use again.
Ordering is easy and my item arrived…
Ordering is easy and my item arrived very quickly would recommend very
very let down by appalling delivery compnies
very is let down by appalling cowboy delivery companies, be it yodel or " we lose EVRI parcel" or inpost. as with many online shops it has become a waste of time, and internet shopping now unfit for purpose.
Always good…
I have been using Very for a while now and always found reasonable prices, quick on delivery and overall a good website
I have reported a missing item from my…
I have reported a missing item from my order by telephone conversation. I have heard nothing back. Please refund me for the missing fitted sheets.
Shambolic delivery
Slow delivery in the first place then delivered to the wrong locker location, apparently redirected without my consent, meaning I ended up walking two miles to collect it rather than it being a short stroll from work. Really poor, will be wary of ordering from here in future.
Great service from VERY
Great service from VERY, get some good offers and deals as well.
Highly recommended
Very is a wonderful platform that offers buy now pay later to ease the purchases and it also offers the best discounted prices with wide range of options. Highly recommended. I have been using this service to order for 5 years now
Complete shambles
To be fair, it was very poor as I opted in for impost I received an impost on Thursday of a duvet set so I was still waiting for a man’s jacket. I never had an email from either impost or Very to say that it was in store it was only because I viewed my account and it was ready to be returned even though I didn’t know it was there so all in all I found this very stressful and disappointing.
Very customer services very helpful…
Very customer services very helpful with my query
The person I spoke to was rather rude
The person I spoke to was rather rude. I got my query dealt with but I didn’t like his tone. I didn’t like the way he kept telling me off for not knowing what I was doing as I’ve never had to use my very protect policy before.
My account is more difficult to access…
My account is more difficult to access than other accounts. My first order did not arrive on the date specified and still hasn’t arrived three days later.
A lengthy process to access a human being but when I finally did she was very helpful. Gold star for her but very disappointed with my first experience with the company.
Very have proved to be high quality & standards
Very have proved to be a quality, high standard company and put the customer first. Excellent customer service team when help/support required. All purchases have exceeded my expectations and so I am a regular customer, though having to mind my spending more in recent years.
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