Vertigo Transport Ltd Reviews 

640
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, expressing outstanding support and completely seamless operations from start to finish. Customers frequently praise the entire team for being exceptionally friendly, polite, and professional throughout every single stage of the moving process. People consistently state that the transport service is remarkably efficient, punctual, and thoroughly organized from the initial quotation to final delivery. Reviewers emphasize how accommodating and cautious the workers are when handling delicate personal belongings as well as large furniture items. Many consumers note that the organization successfully removes all typical moving anxiety and makes the home transition completely smooth and stress-free.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Users describe positive interactions with service, highlighting efficient communication, careful handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boban at Vertigo was fantastic during the whole process. He kept us up to date and I took full insurance after reading other reviews. they packed everything carefully and came and delivered and unpack... See more

Company replied

Rated 5 out of 5 stars

We recently used Vertigo Transport Ltd for our move, and we were very satisfied with the service. The team that moved us was efficient and hardworking. The main contact at Vertigo Transport Ltd, Bob... See more

Company replied

Rated 5 out of 5 stars

The Vertigo Transport team that helped us pack and move was brilliant! Moving can be very stressful, which is why we really appreciated the team's friendliness making us feel at ease. We were impresse... See more

Company replied

Rated 5 out of 5 stars

If you’re looking around for quotes and reviews, stop here and just book Vertigo as you won’t find better. We were recommended them by a friend and I’m so glad we hired them. Nico and his amazing team... See more

Company replied


Company details

  1. Moving Company
  2. also in
  3. Moving and Storage Service
  4. Packaging Store
  5. Piano Moving Service
  6. Shipping Company
  7. Storage Facility

Written by the company

Vertigo Transport Ltd are specialists in removals and storage solutions for both residential and commercial clients across London. We are a professional and reliable London removals company, offering flexible, bespoke services to our customers nationwide. No matter what the requirements, our friendly, trustworthy and highly skilled team will be available to help you every step of the way. With over a two decade of experience, we are proud to offer affordable but professional services, ensuring a stress-free and efficient move for all our clients. Our customers’ needs are our number one priority, and so we tailor our services around you and your personal requirements. We are proud of the reputation we have gained over the years, helping hundreds of families along their journey. We’re fully covered with both Goods in Transit insurance and Public Liability insurance to provide you with complete peace of mind throughout your entire moving journey. Rest assured, our staff are fully trained to help customers prepare before a move and will handle every item with absolute care and respect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

640 reviews

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4.9

All reviews

(640)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team were brilliant.

The team were efficient, hard working and friendly. They went above and beyond to move us safely and with the minimum of fuss. Would not hesitate to recommend.

1 November 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

swift, polite, clear

Transparent communcations leading up to removal day, and very swift removals on the day. polite staff on phone, email and in person when moving. thank you!

30 October 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Vertigo Team

Rated 5 out of 5 stars

Well organised and very helpful

Pre-delivery of packing boxes for self-packing of valuables, the packing service and loading/delivery were well organized. Yasmina who prepared the quote remained contactable and responsive to queries throughout the process. Cheerful and hard working team (Nickoloz, Edgar, George and a couple of young men) with positive can-do attitude. Working extended hours till late on the last day. Very helpful and made our moving house occasion a lot less stressful. Thank you!

22 October 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly. Would recommend.

22 October 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Very happy

Lovely men, very efficient and friendly. It was a big job with a tricky entrance to the new property and they navigated it very well. And not one breakage!

15 October 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Exceeding expectations at every step

The quotation process was done via video call which was super smooth and efficient.
The day before the move we were told the new property might not be ready to move in. In our distress we contacted Vertigo who offered the flexibility to move our stuff to their storage in case the move could not go ahead. This gave us an option and, more importantly, peace of mind.
On the removal day the Vertigo team was asked by the management office to take a longer route with an added flight of steps. The team was surprised by the last minute change but still performed their tasks professionally.
Very satisfying experience all in all. Highly recommended.

25 September 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great service

Great service . Very helpful chaps .
Will use again & recommend to others .

8 October 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Vertigo Team

Rated 3 out of 5 stars

Decent job, despite a few niggles

Friendly staff team on the day and they finished the job on time and without any major damage or breakages. The initial assessment proved inaccurate however and so they underspecified the size of lorry needed which delayed the departure from our end.

23 September 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Rated 5 out of 5 stars

Great service

Great service! Great set of guys specially Nico! On time and very professional!

23 September 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Rated 5 out of 5 stars

Professionals!

This is the second time we use Vertigo's moving services and they are more than great! Arrive at the appointed time, professional and patient staff, worth every penny!!!

2 September 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Very nice efficient and had working…

Very nice efficient and had working team.
They made a very stressful day bearable!!
Only thing that got broken was a light bulb that I dropped!!

5 September 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Highly professional and efficient

Very professional, cheerful and extremely efficient team. We moved a 4 bedroom house with them. They got the job done much faster than anticipated, all with great personalized attention.

6 August 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

From start to finish a lovely…

From start to finish a lovely experience! Would really recommend Vertigo for a house move, they are friendly, efficient and made everything very straightforward and easy.

22 August 2024
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great removals service

We booked Vertigo to provide removals service for our move from London to Bristol. We opted for their pre-packing service which was wonderfully efficient, with them supplying all the boxes required and having our 2 bed flat nearly all packed in 6 hours the day before moving day. The team were just as efficient loading up the vans, also moving our upright piano successfully with great care. We included their unpacking service as well, which was great as it meant all the boxes they had supplied were taken away and our belongings were unpacked into the appropriate room. Efficient and friendly service throughout, would definitely recommend!

9 July 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

A really good experience

A really good experience! Our move went stress free with Vertigo Transport. It was a cross region move, from London to Kent and everything went well and was done during the day. The team was very friendly and easy to talk with. I was very anxious before the move, but I was completely relaxed on the day thanks to their kind personality and professionalism. Thank you very much for everything!

30 July 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Stress-free moving with Vertigo

This was my first experience of moving home in the UK and I was very stressed about it. Ivan and his colleagues arrived on time for the moving day. they were very friendly, professional and efficient, they packed all of the stuff of my 3-bedroom flat in 3 and a half hours. There is a lift in the new flat but unexpectedly it wasn't working on the day , they delivered everything up to my flat on first floor without complaint and at no extra charge. I highly recommend vertigo transport company!

30 July 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Fantastic service and such a nice group…

Fantastic service and such a nice group of people to work with. Very reassuring during a stressful process and they really moved fast. Would highly recommend

3 August 2024
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Incredible service

Incredible service: friendly, timely and professional. No complaints from me - would highly recommend.

30 July 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

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