Vertical Blinds Direct Reviews 

3,937
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is smooth, simple to navigate, while products arrive very quickly and fit spaces perfectly. People also deeply appreciate the high quality of the materials, the beautiful patterns, and the helpful support provided throughout the entire purchase. Though some reviewers were not happy with delivery delays, communication hurdles with couriers, and occasional sizing mistakes. A few consumers experienced frustrating problems with parcels failing to arrive on schedule or receiving items that unfortunately did not match their required dimensions. Others noted that some parts arrived damaged or required extra effort to sort out replacements.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the excellent quality, reasonable... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the well-made products,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick shipping times and... See more

Order

Users describe positive interactions with order, highlighting a simple and straightforward online process... See more

Service

Reviewers highlight great satisfaction with the service, frequently praising helpful staff who resolve... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good communication as to when the goods would be ready and transported ahead of time. Tracking availability always available for my order from all couriers throughout the delivery process. Goods as de... See more

Rated 5 out of 5 stars

Very professional company, excellent communication. Received the sample swatches within a couple of days so I could make my decision. Website easy to navigate to place order. On receipt of order whic... See more

Company replied

Rated 5 out of 5 stars

We ordered vertical blinds for my kitchen but unfortunately we did not measure correctly & they were to short. Fortunely we took out the surefit guarantee & were able to get them replaced without any... See more

Company replied

Rated 5 out of 5 stars

Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, frien... See more



Company details

  1. Door Shop

Information provided by various external sources

A stylish complement to both home and office decors, our vertical blinds are made from the finest quality components, to our customers’ exact measurements. Vertical Blinds Direct boasts an exclusive in-house production team, who manufacture all our orders right here in Grange Moor, West Yorkshire. We stock a wide selection of colours and designs, all for wonderfully low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(3,937)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

The blinds were easy to put up and easy…

The blinds were easy to put up and easy to get in the right place. The measurements were spot on couldn’t have got any better. The quality of them and the pattern I chose where beautiful I absolutely love them Californian steel is my choice. We also found the prices very reasonable as we are pensioners and a good buy is most important, thank you very much vertical blinds.

22 May 2026
Rated 5 out of 5 stars

Great economical way to replace blinds

Samples arrived free of charge in a timely manner, ordering was simple, blinds came well packaged. This is the second time I’ve used this company but I only replace the louvres, chains and weights as my rails are still ok.

20 May 2026
Rated 5 out of 5 stars

House window blinds update from net curtains

Original order arrived quite quickly, fitted all 4 blinds, but a problem with one set of the blind blades wrong size, the company sorted them out & sent a new set out to the correct size. Fitted very easy & finish the windows off. Thanks for the help sorting out the problem.

5 May 2026
Rated 5 out of 5 stars

Great blinds

Great blinds. Exactly what I ordered, easy to put up and delivered on time. So pleased I ordered another 2 sets. Would definitely use this company again.

30 April 2026
Rated 5 out of 5 stars

Excellent service,ordered the samples…

Excellent service,ordered the samples then chose what we wanted.Once the order was placed we were kept informed of the progress of the order anddid not have long to wait for delivery.The product is of a very high standard and exactly as ordered.I will defineatley use this company again and would recommend them to everyone.

28 April 2026
Rated 5 out of 5 stars

I fitted these blinds in my Bungalow 9…

I fitted these blinds in my Bungalow 9 years ago and they have been excellent. I recently needed to change the one in the bedroom as wife couldn't now cope with the blinds closing in the middle so we replaced it with just a right hand operation.
The new blind was easy to order, arrived quickly and was simple to fit as it fixed directly to the existing fittings, brilliant.

22 April 2026

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