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vertbaudet Reviews 

181
•
TrustScore 4 out of 5

4.1

Children's Clothing Store
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See what reviewers are saying

Rated 3 out of 5 stars

Well, even when the products they sell are good, the shipping and in particular the return process is a pain in the neck. It took almost 2 weeks to get the package and the return is already 15 days ag... See more

Rated 5 out of 5 stars

Good quality, durable, lovely kiddish design with bright colours; we especially lovely the special occasion dresses, boys corduroy trousers, and their amazing ponchos (bathroom/beach ponchos) that are... See more

Rated 5 out of 5 stars

Easy to navigate menu, clear description of items with highlighting strong sides of an item, all information on one page. Clear information on placing an order. I wish there would be also an option to... See more

Rated 2 out of 5 stars

Everything you buy is considerably more expensive on Vertbaudet's US website than on their French website even though their French prices include a 20% sales tax (TVA). What a despicable business... See more

Company details

  1. Children's Clothing Store
  2. also in
  3. Baby Clothing Store
  4. Baby Store
  5. Children's Furniture Store
  6. Maternity Store

Written by the company

Retrouvez toute la mode pour bébés, enfants de 0 à 12 ans et femmes enceintes ainsi que la décoration, la chambre, la puériculture et les jouets !

Contact info

4.1

Great

TrustScore 4 out of 5

181 reviews

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No recent history of asking for reviews

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4.1

All reviews

(181)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

love the cloths, but girls sizes are stingy

Love the cloths, the quality is amazing.
2 things I'm a bit disappointed with:
Girls size's are on the small, lean side. I wish they would go up to 16, 18. I have a tall and roundish 10yo and she loves your cloths but all the girls cloths size 12/14 are too tight and small for her. we ordered her PJ's this year and a pack of turtle necks from the boys section, but I fear this will be the last purchase she can get from your company.
Also, I expected bigger November sale discounts. a bit bummed over that...

21 November 2023
Unprompted review
Rated 3 out of 5 stars

Frustrating user interface

Frustrating user interface which constantly changes from french to english. It also regularly doesn't allow copy/pasted text. Additionally, it doesn't link well with registry websites, so all of the babyshower address and contact info has to be manually entered.

2 November 2023
Unprompted review
Rated 4 out of 5 stars

Convenient shopping experience

Everything was easy to find. What was available was displayed before adding items to my cart, which eliminated the mistake of adding unavailable items. Very convenient.

24 October 2023
Unprompted review
Rated 1 out of 5 stars

I was a faithful buyer in almost 10…

I was a faithful buyer in almost 10 until I met the their custom service. The last order has been lost in several weeks now. The custom service is slow and unhelpful; they use just common phrases and ask to wait more and more time. I needed to contact them by FaceBook only after it they applied for investigation of the parcel's possition at French post office. That was definately the last order I placed there. Never more again.

25 September 2023
Unprompted review
Rated 1 out of 5 stars

What an utterly horrific company

What an utterly horrific company. Ordered a soft chair for our sons birthday on Aug 20th, they sent a dinosaur lampshade. Since then we cannot get in touch. We reordered the chair which still hasnt arrived, when we did manage to get through to the company they claimed there was no second order. Next step was to lodge an appeal with PayPal. We ordered again, sent confirmation of the order via screenshot and order number via FB and instgram to claim again there was no order. We are nearly a month on and we still have no product or present. Impossible to get hold of and were promised a reply last wednesday by monday. Its a week on and Wednesday tomorrow, still with no reply. Second PayPal claim lodged and a section 57 created with my credit card company. AVOID this company at ALL costs!!!!!

20 August 2023
Unprompted review

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