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Rated 5 out of 5 stars

Darren did a short notice repair before I departed abroad. Great service at a great price I would thoroughly recommend Velo Care to fellow cyclists

Rated 5 out of 5 stars

Darren (Velo Care) has always been reliable and trustworthy - You need to trust your bike mechanic when you can reach 50mph+ He only recommends upgrades if needed and doesn't let your ego run away w... See more

Rated 5 out of 5 stars

Velo Care offers a pro service quality for those discerning cyclists looking to look after their bikes for years to come. Darren has done various work for me over the past few years inc. full group se... See more

Rated 5 out of 5 stars

Darren at Velo Care once again provided a first class bike service, right on our driveway, he arrived promptly and as you would expect he is very knowledgeable about all things bikes and has lots of... See more

Company details

  1. Bicycle Repair Shop

Written by the company

Fully mobile bicycle servicing and repair specialists based in the heart of the New Forest. We come to you and complete all servicing and repairs on site. Book online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

Not the first time, and not the last either!

Not the first time, but not the last either!
Darren serviced both of my bikes, ready for the season.
All cleaned up, greased up, tuned up, ready to smash some Watts in!
Also a great chap to chat about the cycling/tri sport.
I would highly recommend to anyone who need their bikes a bit of tlc, or needs to have a full tiding to keep the machine in shape.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Chapeau!

I very rarely venture into giving reviews, but Darren certainly deserves 5 stars. He has been servicing and upgrading my bikes for several years now and they always look and ride as new once he has seemingly taken everything apart, cleaned and rebuilt it!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love the ease and…

Absolutely love the ease and convenience of booking Darren and have him come to my house. And the man himself is super knowledgable, skilled, helpful and meticulous. Brilliant service - a winner every time. Thank you!

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Top man,top job,Darren's the man

Darren was very meticulous and had taken his time when he did a complete full strip down on my Rockshox Recon forks he followed all the required specifications via the trail head website for my forks and made them feel brand new again with all the seals changed and correct fluid levels and air pressure to match my height and weight. Couldn't be any happier no more play in them that's for sure! Will definitely use your services again Darren as I plan to go with a deluxe service for next time! Thank you so much! Very helpful knowledgeable man with a professional set up! Better than what a shop would do that's for sure!

21 February 2024
Unprompted review
Rated 5 out of 5 stars

This man’s a magician!

I have used Darren for the past few years to service my Cannondale. It gets a hammering through commuting in all weathers… but every time I get it back from Darren, it feels like a new bike! He is the ultimate perfectionist and takes his time with every detail to ensure everything is 100%. Prices are very reasonable. He’s just brilliant!!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Give your premium bike the service it deserves

Darren is the only man I would use for my premium bikes. He is so knowledgeable, careful and skilled. Just watch him pop a pair of tubeless tires on having tried that battle for yourself. He does what is needed rather than charging as much as possible. His prices are frankly cheap compared to virtually everyone else. I’ve had ceramic BBs on my bikes and it cost less to install than I could buy the part myself.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

The best around

We have used Darren a number of times. Always does a great job and the bikes feel super smooth afterwards. Everything just works better - this is from a cheap MTB to a pricier road bike…

13 December 2023
Unprompted review
Rated 5 out of 5 stars

10 out of 10

10 out of 10. Once again Velo Care arrived on time and within two hours my bike was as new. No more creaks and poor gear changes thanks to a full service at a great price.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience - will use again

Excellent experience with a complete service of a 10 year old Boardman road bike. Darren demonstrated expertise and knowledge (Mavic wheel bearings), fitted new chain, cables and handlebar tape along with complete strip-down. Very happy and will book again for Bike No. 2 in the Spring!

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication, really knowledgeable and my bike feels like new when finished.

14 November 2023
Unprompted review

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