VBET Reviews 

426
•
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Im sorry but its not normal that from 300€ playing for 50 cents it givs 0 free games and 20€ was bigest win. I have never goten anything here. Its a scam DONT PLAY HERE!!! 0% chance of wining anyth... See more

Rated 1 out of 5 stars

New customers bet £10 get £10 or bet £10 on slots get 50 free spins, bank card deposits are not working and they don't know when it's getting fixed, so deposited threw skrill, never got any the promos... See more

Rated 1 out of 5 stars

Avoid, run, flee. Don't waste your time. Honestly shocked this company exists. Read the reviews, 70 % + 1 stars reviews. That is some achievement, a singular awful experience. Shame, Shame, Shame.... See more

Rated 1 out of 5 stars

Trying to get customer service to understand what you're saying is a waste of time Also every single time you click on a page you get bombarded with responsible gambling flashing screens and phone... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Betting and gaming


Contact info

You should know

1.2

Bad

TrustScore 1 out of 5

426 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(426)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam- verification information used to profile and accept vulnerable customers

My account verification declined and account closed without reason. Passport and council bill were provided to them. Presume verification declined either based on my occupation (finance) or salary bracket (upper mid tier) not meeting their requirements for losing gamblers. These gambling regulations are clearly a measure for bookmakers to identify and reap the profits of the most vulnerable using customer profiling. I have submitted a GDPR request for deletion of data and will report to the GDPR commissioner if this is not complied with; urge others to do the same

20 December 2021
Unprompted review
Rated 1 out of 5 stars

Scam site.Rigged casino to the core.

Scam site.Rigged casino to the core.
Very low negative RTP%.
If you win they will limit to 1 pound max.
They won't limit you in casino though
The reason that they do that is that if you win in sports they will lower the RTP% in casino games even lower.Setting up a trap to take your money.

9 December 2021
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS.

Awful site AVOID AT ALL COSTS.
I placed a £10 bet on a horse,which later became a non runner,they refunde that & i placed it on another.
They are now telling me that my 1st non runner bet was the welcome offer bet & i therefore dont qualify for the 2 £5 free bets or£10 casino bonus & free spins.awful customer service

6 December 2021
Unprompted review
Rated 5 out of 5 stars

Great sportsbook

Great sportsbook with awesome site layout and odds. I encourage you to join with them today!

ar2020

4 November 2021
Unprompted review
Rated 1 out of 5 stars

Are they scammers? Gaming committee needs to investigate them

Didn't pass electronic account verification. No reason given as they said they were unable to tell them. Then closed account before even opening it. I find this selective, racist and discriminating. The take peoples person data as well, are they using this for other purposes?
I have complained to the ombudsman about them. Given their attitude towards customers I sincerely hope they go Bankrupt! I think they are very likely to as well!

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Failed the verification stage and…

Failed the verification stage and permanently banned despite having only filled out a form with my name and address! No option to send in documents either and zero explanation given. Not usually one to write reviews but this is the worst I've ever experienced and felt the need to warn others.

13 October 2021
Unprompted review
Rated 1 out of 5 stars

Apparently I failed verification checks…

Apparently I failed verification checks at registration stage, no explanation given, no option to send proof documents even thou they sent me an email saying they may need them, tried to reply to email and returned by postmaster, spoke to their live chat, apparently that email address is supposed to work, but obviously it doesn't, clearly the website is a shambles! and not fit for purpose and they don't know what they are doing.

5 October 2021
Unprompted review
Rated 1 out of 5 stars

Closed Account within 2 Minutes

Signed up, went to deposit, couldnt deposit, got in touch via Live Chat and was advised I failed "Verification Checks" although I only just signed up and never provided them with any ID documents. Never had an account with them before. AVOID

28 September 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY, DISGUSTING, THE WEBSITE IS SO POOR I THINK A 3 YEAR OLD PUT IT TOGETHER BUT WORST THAN THAT, I JUST SIGNED UP AND THEY PERMANENTLY CLOSED MY ACCOUNT AS THEY COULDNT VERIFY ME... SHOCKING
I AM 68 YEARS OLD AND HAVE NEVER EXPERIENCED SUCH A RIDICULOUS EXPERIENCE AS I HAVE TODAY
PLEASE AVOID THI COMPANY, I REALLY HOPE THEY GO INTO LIQUIDATION AND DISAPPEAR AS THEY ARE A DISGUSTING PATHETIC OUTFIT

24 September 2021
Unprompted review
Rated 5 out of 5 stars

GOD TIER CASINO.... 10 STARS

Really simple, this casino is one of very few casinos in the god tier list. God tier games, God tier withdrawals (instant)
Great bonuses
Nice app
How any one can hate a casino like v bet is beyond me.
Never change v bet

9 September 2021
Unprompted review
Rated 5 out of 5 stars

VBet team did great

VBet team did great, the analyst (M) was very helpful and resolved my issue very quickly after consulting with the promotions team, thank you VBet, keep up the great work!

7 August 2021
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could. I’m going to give an honest review. The website is nice and attractive, but the deposits are very laggy and can take up to 5 minutes to show in your balance. The slot games have a habit of crashing, which can be very annoying. The win ratio is terrible. You can spin and spin and spin and you’ll be lucky to win anything. Now, the verification process? Absolute shambles. I have no issues with this process on other websites, but VBet make it extremely difficult by asking for so much and then rejecting what you have submitted with silly excuses. Avoid this site at all costs, because even if a miracle happens and you do win some money, I can bet they will do everything they can to stop you taking it out.

5 August 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look