vavada.com Reviews 

Reply from vavada.com

Apr 6, 2024

Hello, Александр Бондарев, thank you for your feedback.
We're sorry to hear that you found your experience with our project disappointing. 
In gambling, It's hard to determine if a bet will result in a win or a loss because the outcomes are completely unpredictable. Luck plays a big role, so it's wise to expect both wins and losses.
We understand your concerns about RTP. I want to assure you that at our casino, all providers control the RTP directly, they set RTP rate from their side which is 96-98% on our project.
Regarding the bonus system, bonuses are automatically credited based on a player's activity. However, we’re doing our best to improve the bonus system as much as possible.

We hope you'll give us another chance. Wishing you the best of luck and lots of max wins from our team!

Reply from vavada.com

Apr 4, 2024

Hello, Marcin Lubomaki! Thank you for your feedback. We're sorry to hear that your experience with our project was disappointing.
We understand your frustration, but It's important to remember that predicting the outcome of a game is purely a matter of luck and chance. Our platform collaborates with licensed providers who set the RTP rate from their side which is 96-98% on our project. We value all our players and have always been transparent and honest with them.
We hope that you will change your opinion about our casino for the better. May luck always be on your side!

Reply from vavada.com

Apr 1, 2024

Hello, Denis! Thank you for your positive feedback, I’m glad to hear that you stayed satisfied with our project!

Congratulations on your big wins in our project. Wishing you even more luck and tremendous victories ahead!
Thank you for your continued support and loyalty as a player in our project. Your commitment means a lot to us.


We’ll be pleased to see you again, we wish you many max wins!

Reply from vavada.com

Apr 1, 2024

Hello, Hristiana Stoycheva! Thank you for your feedback, and I apologize for any disappointment you may have experienced during your time at our casino.

It's important to clarify that our bonus system operates automatically based on a player's activity. However, we are continuously striving to enhance the bonus system to better meet our players' needs. I apologize for any delays in response times from our support. Due to an increased workload, wait times may be longer than usual, but rest assured, we are actively working to improve this aspect of our customer service.

Your feedback is invaluable to us, and we are committed to taking the necessary steps to improve your experience at our casino. We will be pleased to see you again, may luck be ever in your favor!

Reply from vavada.com

Mar 27, 2024

Hello krissz adam, we appreciate your feedback. Please let me apologize for the work of our technical support and personal manager. We fully understand the importance of quick replies, however, sometimes response time may be extended due to the high number of requests. We sincerely value our players and treat all of them with immense respect. Thus, we do our best to ensure that all our clients are provided with fast and prompt replies. Our operators don’t miss any requests and always help the players with any of their questions and concerns.

Reply from vavada.com

Mar 12, 2024

Hello Danail Kolev, I’m sorry to hear that you weren’t satisfied with our casino. Our team does its best to keep payment processing on top level and ensure fast and convenient payments. Sometimes the payment may be delayed from the payment system’s side. In such cases we send a request to the system to get the payment status and speed up the process as much as possible. Nevertheless, the majority of processing is done by the payment system and we cannot affect its work.

Vavada treats all its players with immense respect and would never deceive any of them. Such situations with delayed payments are always monitored closely in order to credit the payment as soon as possible. Please contact online support on the website or via email: admin@vavada.net. The operators will help you to resolve the issue.
We wish you could give us one more chance, all the best to you!

Reply from vavada.com

Feb 28, 2024

Hello Kikson, it’s really sad to hear that you wasn’t pleased with Vavada.
We fully understand how important fast deposits and withdrawals are. Of course we do our best to keep the quality of payments on top, however, there may occur some situations we can’t affect.

Your withdrawal may have got stuck in the payment system due to some complications, this isn’t the issue from our side. In any of such cases please contact our technical support on the website or via e-mail: admin@vavada.net, the operators will be happy to assist you. It may take some time to wait for the answer because of the great amount of requests, nevertheless, our team will make sure to provide you with prompt help.
We hope to see you again on Vavada, all the best to you!

Reply from vavada.com

Feb 16, 2024

Hello Vasil, thanks for your feedback. We frankly sorry to hear that you stayed unsatisfied with the bonus. We fully understand your frustration, however, the bonuses are credited automatically by the system.
The desire to get a favorable bonus is absolutely understandable, thus, we’re constantly updating our system for the players to be delighted with the greatest bonuses they may get.
Hopefully, we’ll be able to meet your expectations in the nearest future. Our team wishes you lots of luck and hit the jackpot!

Reply from vavada.com

Jan 25, 2024

Hello David Kraljević, thanks for sharing your opinion. We highly value your feedback as it’s significant for us to know that our players stay satisfied with our services and get professional support if needed. We hope to see you many more times at Vavada, our team wishes you tons of luck and hit the jackpot!

Reply from vavada.com

Updated Jan 9, 2024

Hello Teo Ruzzier, thank you for leaving your feedback. We’re very sorry to hear that you had an unpleasant experience with Vavada. Sadly, sometimes it takes more time for the deposit to be credited than expected. We cooperate with the payment systems that provide us with deposits and withdrawals processing, so, there may be such situations when the payments are delayed due to the high system load.

Of course we’re trying to find the best payment systems to ensure prompt crediting of payments for our clients, however, speed of deposit and withdrawal crediting doesn’t always depend on our project. I’d kindly like to ask you to contact our support again via live chat on the website or email: admin@vavada.net. The operators never ignore our players, they will definitely look into the situation.
We wish you could give Vavada a chance to make it up to you. We wish you all the best.

Reply from vavada.com

Updated Dec 14, 2023

Hello Fulxencio Drewery, thank you for your review. It’s sad to hear that you weren’t satisfied with our casino. Being trustworthy and dependable project Vavada has been providing top-notch services for players from all over the globe for more than 5 years.
We offer various captivating slots, table and live games, favorable bonus system and thrilling tournaments where every player can compete for a prize. Of course, ensuring quick payment processing is also our top priority.

Moreover, Vavada treats all its players with immense respect, we value our reputation and confidence of our customers, we aren’t not engaged in any fraudulent activity.
We sincerely hope that you will change your mind about our project and find something to your taste, all the best to you!

Reply from vavada.com

Dec 4, 2023

Hello, Ossian Olsson!

Thank you for taking the time to share your positive experience with us! We're delighted to hear about your success and that you found our withdrawal process efficient and prompt.
We appreciate your feedback regarding the availability of providers. We constantly strive to enhance our platform, and your input helps us identify areas for improvement.

We look forward to your return and wish you continued success with many max wins!

Reply from vavada.com

Nov 27, 2023

Hello, Jiří Nykl!

Thank you for sharing your positive experience with us! We're thrilled that you enjoyed your time at our casino and had a fortunate win.
It's great to hear that you find our system to be fair and random, as we prioritize transparency and fairness in all our games.

We look forward to having you back, and may your future sessions be filled with even more thrilling moments and maximum wins!

Reply from vavada.com

Nov 20, 2023

Hello behrad zargar, your opinion is highly appreciated, thank you. Nevertheless, I can’t fully agree with you. One of our main priorities is providing safe and secure gaming environment for all our players. Thus, we carefully check the age of our players and spare no effort to keep underaged away from the game. Besides, verification isn’t mandatory on our project, but we do request it if necessary.

Moreover, if a player struggles playing rationally, we do everything to help them according to Responsible Gambling Policy.
We hope that you’ll change your mind about our casino for the better. All the best to you!

Reply from vavada.com

Nov 20, 2023

Hello Barney, we’re sorry to hear that you wasn’t satisfied with our project. Gambling is entirely unpredictable, you can’t know whether a bet is winning or losing. However, every player should understand how significant it is to play only with the funds they are ready to lose. Getting a win is a matter of chance, it’s important to be ready to lose as well.

Vavada has the utmost respect for all its players, our top principles are honesty and dependability. We would never deceive our players to take advantage of their losses.
We wish you lots of max wins in the future, good luck!

Reply from vavada.com

Nov 20, 2023

Hello Nixx, thanks for leaving your feedback. We’re sorry to hear that you had an unpleasant experience with our casino. Please let me point out that all withdrawals may take up to 24h to be completed, it’s indicated in the «Terms and Conditions» on our official website. However, unfortunately, sometimes withdrawal time may be extended due to the issues on the payment system’s side.

We do our best to prevent such situations, but we can’t always affect it. Nevertheless, Vavada never delays withdrawal time on purpose unless the rules violation occurred. Our goal is to provide the players with top-notch services and create astonishing gambling atmosphere.

Hopefully, you’ll give our project another chance. Kind regards.

Reply from vavada.com

Oct 18, 2023

Hello Valter,

We’re deeply saddened to hear that you had an unpleasant experience with our project.
Please let me point out that the amount of the deposit or bet doesn’t affect the sum of the winnings. Gaming process is absolutely unpredictable, there may be the risk of losing the funds even if the deposit and bet are large.
We understand the desire to win after a loss, especially a big one. However, it may lead to further losses, please be careful with gambling and play with real funds rationally.

Also, your concerns regarding RTP are understandable, I’d like to assure you that at Vavada all providers are connected directly and RTP is set only by them. We do not have any access to these settings and can’t affect the percentage.

Besides, I would like to specify that Vavada casino is an international apolitical project, we do not support or finance any military action. Our goal is to provide gambling services for the entertainment of the players from all over the world.

We sincerely apologize for the work of our technical support. Due to the increased number of requests response time may be extended. Nevertheless, our operators don’t miss any message and help our players with all questions and concerns. You can also contact our technical support via e-mail admin@vavada.net.

On top of that, I’d like to draw your attention to the fact that our casino isn’t engaged in any fraudulent activity. We have the utmost respect for all our players and spare no effort to create comfortable gambling atmosphere for all of them.

Hopefully, you will change your mind about our project for the better. All the best to you!

Reply from vavada.com

Updated Oct 18, 2023

Hello Miroslav Pavlov,

Thanks for your feedback, we’re sorry to hear that you faced some difficulties while playing at our casino. Unfortunately, sometimes there may be a problem on provider’s side and we can’t affect the speed of its solution.
Nevertheless, we do our best to resolve such situations as soon as possible, however, it takes time. Please let me point out that there are a lot of different providers offering various exciting games on our website. Hopefully, you will find something to your liking.
We wish you luck and many max wins!

Reply from vavada.com

Oct 4, 2023

Hello Sven,

I’m deeply saddened to hear that you haven’t managed to win. We wish playing could bring only joy and excitement to our players. Unfortunately, sometimes all of us hit a rough patch and nothing goes the way we’d like. Nevertheless, the outcome of the game is unpredictable, it’s the matter of chance. RTP rate is set by providers we cooperate with, it’s 96-98%. We cannot affect this percentage in any way since all the providers are connected to our platform directly.

Also, please remember that you shouldn’t gamble with money that you’re not ready to lose. Vavada isn’t engaged in any fraudulent activity, we provide a level playing field for all our players.

We hope that you’ll change your mind for the better and visit our casino again. May luck always be on your side!

Reply from vavada.com

Sep 20, 2023

Hello TarikP,

Thank you for sharing your opinion. We’re saddened to hear that you weren’t able to win, and of course, it’s great that you find our casino attractive. There are lots of colorful and amusing games on our website, I’m sure you will find something to your taste and get a chance to win a great sum.
We will be pleased to see you again, may luck be always on your side!