Ordered, been ten days and it hasn’t been sent out, no replies to emails or no one answered the phone, had to go through my bank to get this refunded, this has gone downhill
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Still haven’t received my order that’s now only 6 days late however. NO reply to emails. Phone goes un answered. They have no Instagram nor Facebook anymore, X was last updated in April! I had a di... See more
Order stated 1-2 working days and the items were only sent out 4-5 workings days. Email was sent to customer services to see when they will be arriving and no response. At least I did get my items b... See more
What a superstar. Ordered picked up by DPD, DPD messed up on tracking 4 days later DPD stating "haven't received parcel" messaged vapour vape on messenger and they resent.Two parcels arrived today, so... See more
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Not a Site To Trust
I've payed my money over £20 Recived Nothing i do believe this site is a Scam please dont order from Them Watch out for emails advertising vvvalourVape dont use them
Shop somewhere else! **AVOID**
Was due a refund on an order where the vapes couldn’t be dispatched. Been emailing them now for about 5 weeks and got nowhere with it. Had no response from them at all. Don’t bother buying from them, they’ve lost a customer in me.
problem solver
they didn't have my juice in stock so they took the time out of their day to ring me to let me know and gave me tonnes more options after explaining to them what I like 10/10 service will deffo recommend these guys will also be getting my juices from here in future
refund request ignored
used this company for over 3 years with no issue until this month. i had ordered a vape and didn’t come on the tuesday like it usually would and so it left it a while with nothing arriving. i emailed in the wednesday, the week after and was advised to wait until the courier had responded, i was not receiving an update and so i texted the number in the email and the lady got annoyed because i was texting her personal number and has ignored my refund request several times. very disappointed in the customer service i have received by ashley as i have never had an issue in ordering before.
Came after 11 days uk great product…
Came after 11 days uk great product great communication
High Quality vapes for a perfect price
My Customer experience at Vapour vape was impeccable. Not only do Vapour vapes have a diverse portfolio of products which can accommodate my needs.
Secondly the purchasing process was efficient with vapour vape accommodating my credit and debit cards which other competitors do not accept. My order was expedited compared to the stated delivery date which was very much appreciated.
Upon delivery i was astonished at the quality of the product it was the best vape i have had and would recommend this to any other consumer. I have purchased from competitors who deliver poor quality vapes with long lead times.
Based on my experience with vapour vapes i don't need to shop elsewhere anymore, i cant recommend vapour vape enough.
Always really helpful and…
Always really helpful and knowledgeable, have a massive range of juices and ecigs so there’s plenty of choice to choose from. Always have amazing offers on & it’s really fast delivery if you order online
Vapor vape have always been an amazing…
Vapor vape have always been an amazing service and will always go out of their way for you. I would 100% recommend ❤️
Easy to use website and lovely people…
Easy to use website and lovely people to talk to
I have recommended to several people and they are all happy
Definitely use this company again
Great product! Amazing choice of flavours! Delivered straight to the door on time. Would highly recommend definite 5 stars!
Highly Reccomended!!
Excellent service and they always have the newest products. Ordered at 11pm Tuesday and received my delivery at 10.30am on Wednesday. 5 out of 5 stars from me 👍
All good,Arrived as stated.Will use…
All good,Arrived as stated.Will use again.
Ordered the vape which was easy to do
Ordered the vape which was easy to do. Delivery was really quick. Great service. Would recommend using these again
Excellent product
Excellent product
Great price
Had a few queries and was answered quickly by their customer service team
Amazing Vape Experience
I’ve used other Vape shops before, and always felt pressured to use something that I wouldn’t have ordered otherwise; but not with Vapour Vape their customer service is second to none, especially when I was making the switch from disposable vapes to a pod system…they had a vast range of pod systems and they talked through what I want from day to day to recommending the best one for what I wanted. Their liquid range in INSANE and far better priced than competitors…I wouldn’t go anywhere else for my vaping needs and neither should you!
Amazing product options and really…
Amazing product options and really awesome service ❤️
Great quality vapes and friendly staff.
Great quality vapes and friendly staff.
They send an email saying item…
They send an email saying item dispatched but contacted Royal mail a they said it’s only a postage label an no item has been dispatched. Tried to call no reply emailed no reply

Reply from Vapour Vape
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