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VaporDNA Reviews 

16,128
•
TrustScore 4.5 out of 5

4.3

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide product selection and competitive pricing, often finding unbeatable deals and quality items. Many people appreciate the fast and efficient delivery, with orders arriving quickly and well-packaged, alongside excellent customer service where staff are knowledgeable, friendly, and responsive. However, some customers noted occasional issues with order processing and delivery, including delays, lost packages, or incorrect addresses. A few people reported receiving incorrect or defective products, and were dissatisfied with the resolution, sometimes being offered store credit or facing additional shipping fees for replacements. These situations sometimes led to experiences with unhelpful or unresponsive customer service.

What people talk about most

Product

People report positive experiences with product, often highlighting the wide selection and good quality of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the speed and... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the friendly, helpful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 5 out of 5 stars

I had a great experience ordering from this online shop. Customer service was top-notch -- reps were knowledgeable about the products and helped me find what works best for me based on my needs. Got... See more

Rated 5 out of 5 stars

I love VaporDNA!! They have very fast shipping. I never have to worry about not receiving my order so this is the one website I trust. And I love how when I’m adding items to my cart, I always get a t... See more

Rated 5 out of 5 stars

Phenomenal customer service and prices , even if there are issues DNA staff makes sure you’re satisfied with the purchase. I can’t see myself ever going to a competitor - in my eyes they don’t even ha... See more

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(16,128)

321 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

What a great company

What a great company. The prices are the best with fast shipping. Selection is okay, since they sell out quickly....but other products are comparable.

I won't order or buy no body else!

25 March 2026
Rated 1 out of 5 stars

Want a refund for the vape that didn’t…

Want a refund for the vape that didn’t work at all

25 March 2026
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Reply from VaporDNA

We are sorry to hear about this issue. However, we can help! I do see that a customer service representative has responded to your email. Please check for our response or reach out again if needed. Our customer service team is ready to assist.

Rated 5 out of 5 stars

Extremely low prices

Extremely low prices compared to the vape stores where I live and other vape sites online. Plus they are usually always in stock but if they aren't they usually get them back in stock quickly and extremely low prices for the shipping! Awesome place to buy whatever kind of vape you want!!! I highly recommend this place.

25 March 2026

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