Vape Area Reviews 

408
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported exceptionally long delays in receiving their orders, with many purchases remaining unfulfilled for several months. People also experienced severe communication breakdowns, noting that emails and phone calls were consistently ignored or went completely unanswered. Furthermore, consumers struggled to obtain refunds, often having to dispute transactions directly through their financial institution. Though some customers noted that previous orders had acceptable outcomes or arrived within a few days. A few people mentioned that placing an initial order on the website was quite straightforward.

What people talk about most

Order

Customers felt deep disappointment with their order process, reporting severe delays, unresponsive... See more

Customer communications

Clients share negative opinions on customer communications, noting that phone numbers are out of service or... See more

Delivery service

Users describe negative interactions with delivery service, reporting that items failed to arrive after... See more

Refund

Customers consistently note negative experiences with refund requests, highlighting weeks of unreturned... See more

Response time

People report negative experiences with response time, noting that reviewers are repeatedly ignored through... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Having placed previous orders with acceptable outcomes, I experienced a delay with my most recent order. While past deliveries arrived within a week, with occasional notification of missing items, an... See more

Rated 1 out of 5 stars

Was due a refund due to an out of stock item. Emailed back & forth (mid September 2025) with Vape Area, promising a processed refund. Mid- October 2025. Nothing. Emails started to bounce back as und... See more

Rated 1 out of 5 stars

Avoid this company at all costs. Waited 3 weeks for my order which was nothing like what I had placed. Constant promised to send my order but nothing materialised and now they are ignoring my messages... See more

Rated 1 out of 5 stars

If a could give less than a one star a would. Ordered some vapes no communion with them to tell me anything. Aye decide to ring and find out what is going on with my order the say that they need to wa... See more


Company details

  1. Vaporizer Store

Written by the company

We are specialized in disposable vapes in the United Kingdom, we have top 20 brands that are making life easier for the cigarette smokers and be much safer, we deliver all over United Kingdom using Royal Mail as our delivery partner providing fast and easy service for our customers, we try out very best to give our customers good service with Apple Pay Google pay and many more major cards. If you have any question please do not hesitate to contact us. Kind regards Vape Area Disposables


Contact info

2.0

Poor

TrustScore 2 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(408)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

THIEVES

Absolute thieves!! No delivery No Refund after numerous emails etc.
Have now contacted Trading Standards and now contacting the Police Fraud dept.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could

Company is a fraud! Take your money and don’t dispatch order…. Placed order on 3/11/25 and still nothing! Emails bounce back! WhatsApp just say we are sorry having logistic issues! Stay clear!! Do t waste your money

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Refund

Hello, I placed two orders and was told they would arrive on Saturday or Monday, but I haven't received anything yet. There's no response; no one answers the phone or WhatsApp, and the orders haven't been shipped. I requested a refund, but it wasn't given. I informed my bank not to order from this website.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

If I had zero stars I’d give it

If I had zero stars I’d give it! This company are nothing but thief’s and scammers. Taking money from people with no intentions of sending the goods. Reporting to Trading Standards, these people need arresting for fraud

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Taken my money - no vapes !

If I could give a zero I would! Absolute Charlatans! I've tried emailing - failed delivery, tried phoning - Mail box full, tried wots app on the number they messaged me on - didn't even reply, so they are clearly a fraudulent bunch and I hope Karma catches up with them !

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. I received a wrong order, 2 vapes already opened and one wasn't even working. Email address is invalid as are phone numbers.
Still waiting for correct order they claimed to have dispatched or refund but both seem unlikely.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Shocking service placed order 8th…s

Shocking service placed order £160.17 on 8th October 25 still haven't received it numerous phone calls(when they answer) and emails always same excuse awaiting delivery problem getting stock have never been offered replacement or refund even though I have requested refund i have previously ordered with them before no issues if something was not in stock they would phone offering alternative absolutely disgusting customer service

8 October 2025
Unprompted review
Rated 1 out of 5 stars

If I could give half a star or zero I…

If I could give half a star or zero I would I’ve had constant issues with late delivery’s the excuse always is the same that the flavours I ordered weren’t in stock.. yet it never says this on the website!! I continued to order due to the deal they had on the specific vapes I use .. last week I made my latest order which this time I have not recieved tracking hasn’t moved and I’ve not been able to get in contact until today and was told they have had there bank closed down which means they aren’t able to order stock yet still allowing orders to go through on the website! When I questioned them on why they haven’t said anything about this I’ve been ignored .. so I’m out of pocket and still no vapes or further communication VERY POOR SERVICE!! 100% something not right going on here .. wouldn’t not recommend ordering from this website at all!!

4 December 2025
Unprompted review
Rated 1 out of 5 stars

I would give no stars Ordered on the…

I would give no stars Ordered on the 24/11/2025 it said it had been dispatched with Royal Mail ref given Royal Mail haven’t received parcel I’ve tried emailing ringing and texting mail and phone mail full so can’t leave a message and not replying to text absolutely disgusting DON’T USE VAPE AREA UK🤬

25 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THESE SCAMMERS!

DO NOT BUY FROM THESE SCAMMERS!
Payment is set up so the transaction shows as a bank transfer, they don’t sent the order or give refunds.
Impossible to contact.
They are nothing but thief’s.
STAY WELL CLEAR

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. Took money. Wouldn't send order or refund after saying they would 4 times. Bank fraud department has it down as a scan website and police are aware. Avoid at all costs.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Out of stock

Out of stock, NO REFUND! they need reporting ASAP to trading standards. I have tried about 11 times and they do not respond. It has been two months now and no communication from them. This is disgusting. DO NOT ORDER FROM THESE CRIMINA:S!

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Yeah, SCAM SITE!

Yeah, scam site.
Nothing received after 10 days and ignoring emails.
Wish I checked here before ordering.
Waiting to file a dispute with my bank. Don't need the hassle.
Absolute disgrace!

Update: Couldn't even get my money back from the bank. AVOID AT ALL COST. THEY ARE CRIMINALS WHO WILL BLATANTLY STEAL YOUR MONEY!

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Was due a refund due to an out of stock item. Emailed back & forth (mid September 2025) with Vape Area, promising a processed refund. Mid- October 2025. Nothing. Emails started to bounce back as undeliverable.
Managed to contact them by phone (beginning of November 2025), just to inform them to forget the refund, just send me an alternative, (gave them the description on their website of the item).
One week later - still nothing.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Fed up of orders being cancelled

Fed up of placing orders, waiting for them to send a link to pay and then days later having my order cancelled. Why charge me if you don’t have the item in stock? Why even advertise it. So annoying

5 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look