I am and owner at Grandview.I did extra vacations at The Berkley Las Vegas I rented 4 rooms. Dirty, not like the past.No maid service. Contacted Vacatia they just aquired Vacation Village, sa... See more
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Scottsdale Camelback Resort is a relaxing getaway destination. The units are nicely furnished and the kitchen is well-stocked for any home cooking, or make use of the poolside restaurant and bar. The... See more
Ever since we purchased our unit at Grandview Las Vegas, we have placed our unit in the rental pool. Since we began using the rental pool, we have consistently received a rent check that was at lease... See more
The wonderful staff always makes our stay great. Also, the small size of the resort allows greater comfort. I always expect the best as it has been but must add that the pool area is showing signs of... See more
Company details
Written by the company
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Contact info
1 Belvedere Place, Suite 200, 94941, Mill Valley, United States
- (855) 858-3950
- help@vacatia.com
- www.vacatia.com
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Hasn’t replied to negative reviews
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Used Vacatia for our recent family trip …
Used Vacatia for our recent family trip to Orlando. Needed accomodations for 7 people. Our resort had the perfect 4 bedroom townhome. The reservation process was simple. The 4 pay Flex Option helped keep the budget under control.
The only thing I would change is that you are unable to access your reservation online and have to refer to your emails. However, customer service online and by phone were great and willing to answer all of my (many) questions.

Reply from Vacatia
Location was great staff was nice our …
Location was great staff was nice our villa as soon as we arrived had a strong smell of marijuana was very disappointed in that havn small children with us but we made the best of it an our sleepn arrangements were wrong misleading on wherr we actually stayn
Very helpful and courteous
Really really good.
Nice and quite facility yet needs a bit …
Nice and quite facility yet needs a bit of a facelift starting with the carpet the furniture and the tube tv's, But the bed and kitchen were nice.
Flex Payment Options
Available payment plans was an excellent experience! Had no idea this was an option for booking a resort stay! Awesome!
Very professional and helpful
Very professional and helpful. No issues when requesting to be clo to another friend family that was going to rent at same place due to our recommendation.
Needs updating but overall a nice olace
easy to work with but pictures were a …
easy to work with but pictures were a little misleading
Great location
Great location. Clean and very nice condo. The front office staff were wonderful to work with. We will be back!
Our stay was great at Quality Suites
Our stay was great at Quality Suites, enjoyed it thanks s bunch, want to stay there again. AND will use Vacation again
Excellent customer service
vacatia was good but the resort was …
vacatia was good but the resort was NOT, But when I contacted a rep at Vaca she was more then happy to assist me and even put me up in another hotel if needed, but this hotel had vomit and urine on the floor worse smell ever, complained the first night about the urine smell, they found the vomit and cleaned it up but urine was still there complained a second day thats when they finally moved the bed and saw the urine stain!
No complaints
We had a beautiful condo
We had a beautiful condo. The kids loved the pool. It was very clean and relaxing. We would definitely stay here again.
We are disappointed staying at your …
We are disappointed staying at your condominium.

Reply from Vacatia
Great rates and very easy to work with!
Loved how detailed and attentive they …
Loved how detailed and attentive they were. Super easy text communication!!
The stay was great until my last night
The stay was great until my last night. As I slept, I heard what sounded like a flood. I learned that there was a huge water leak in my closet. I called maintenance and he could not make the repair. The front desk offered to move me but I was traveling with my daughter who was special needs. After the initial whoosh sound of the water there was the never ending drip drop of the water hitting the safe in the closet. I got No sleep for an upcoming 14 hour drive and I called multiple times to request a call from the manager because I feel I am due some type of compensation but I have yet to hear from a manager. I am blasting this resort on Facebook.

Reply from Vacatia
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