I ordered here a few times in MLB before ordered here for MLB 26 and it’s been 5 days and payment went through and still haven’t gotten my stubs. Would gave a 5 if service was still as good Update g... See more
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See what reviewers are saying
Very great all around customer experience. Simon really helped me out tremendously with my MUT 24 coin purchase. Strongly recommend UTnice.com!
make it easy these are great people increadible service please be organized upon approach makes things so much easier
Levi did an amazing job! He was patient walking me through fixing the issue. Wish every customer service experience was like this!
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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very nice and respectful people work here!!!
I just said everything, and she made everything (Jacky).
I want praise not only her but the whole company, every person reacts very fast and answers very polite.
Thank u very much!!!
1 October 2024
Unprompted review
YOU WILL GET BANNED
i bought 200k vc on pc first of all the order takes about 60 hours to complete, in that time you cant play the game, after i got my account back my 2k account got banned, and the customer support at utnice said that that is my problem.
WHATEVER YOU DO DONT BUY FROM THIS SITE
26 September 2024
Unprompted review
Reply from utnice.com
Hello, thanks for your feedback if you are not satisfied with your order or have questions about the order please free to contact us we'll give you a satisfactory solution!
live chat link: https://direct.lc.chat/12135636/
Discord id: cathy_yf
IGGM TEAM
Got banned 5days after buying services
Got banned 5days after buying services and they refused to give compensation
26 September 2024
Unprompted review
Reply from utnice.com
Hello customer, we apologize for the case. The team has been experiencing super rush hours recently, and probably there was an oversight with your order. We treasure the customers' experience very much and aim to provide better service for every customer. Regarding your case, can you please come to us, they will look into this and get back to you ASAP. Again, we remain open to any questions or concerns that you might have.
Livechat: https://direct.lc.chat/12135636/;
Discord: cathy_yf
WhatsApp： +852 9564 2524
My manager will do her best to help you solve the problem.
Regards,
UTNICE Support
Still waiting...
24 September 2024
Unprompted review
Reply from utnice.com
Hello, thanks for your feedback, we can't find your order, so if you have questions about the order please free to contact us we'll give you a satisfactory solution!
live chat link: https://direct.lc.chat/12135636/
Discord id: cathy_yf
IGGM TEAM
Levi was very helpful and communicated…
Levi was very helpful and communicated completely i loved it and he even helped with a other problem I had as well
23 September 2024
Unprompted review
Very good customer service
15 September 2024
Unprompted review
Lay was awesome and very helpful
8 September 2024
Unprompted review
Levi is great quick fast easy custom…
Levi is great quick fast easy custom service number 1 for stubs buying for me cheapest to
6 September 2024
Unprompted review
Valerie was awesome and very very…
Valerie was awesome and very very helpful!!
5 September 2024
Unprompted review
Lay was very helpful thankyou for…
Lay was very helpful thankyou for helping me you doing a amazing job keep it going
22 August 2024
Unprompted review
Don’t give this company any sort of…
Don’t give this company any sort of money. Scam company and horrible customer service. It’s non existent trying to get ahold of them. Complete waste of money.
21 August 2024
Unprompted review
Reply from utnice.com
Dear Customer:
Thanks for your review. It's really important for us to improve our service according to your feedback. For some reason, we didn't make it all satisfied on your end, could you please contact us via the following information?
Livechat: https://direct.lc.chat/12135636/
Discord: cathy_yf (Recommended)
Whatsapp:+852 9564 2524
My manager will do her best to resolve the problem.
Regards,
UTNICE
Absolute scam I ordered 600k fifa coins…
Absolute scam I ordered 600k fifa coins 2 days ago I tried to start a live chat with these guys and nobody has gotten back to me, do not buy from this place fake reviews fake website!!!
14 August 2024
Unprompted review
Reply from utnice.com
Dear Customer:
Thanks for your review, it's really important for us to improve our service according to your review. But for some reason, we didn't make it all satisfied on your end, could you please contact us via the following contact information?
Livechat: https://direct.lc.chat/12135636/;
Discord: cathy_yf
Whatsapp: +852 6939 9458
My manager will do her best to help you solve the problem.
Regards,
UTNICE
Great service from Simon
12 August 2024
Unprompted review
Good customer service
Bought some ea fc coins on Friday the 9th of August and they didn’t come but I got in contact with Cathy on discord and they reassured me they will get the order done, and within a hour it was completed
12 August 2024
Unprompted review
Reply from utnice.com
Dear Customer:
Thanks for your review, it's really important for us to improve our service according to your review. But for some reason, we didn't make it all satisfied on your end, could you please contact us via the following contact information?
Livechat: https://direct.lc.chat/12135636/;
Discord: cathy_yf
Whatsapp: +852 6939 9458
My manager will do her best to help you solve the problem.
Regards,
IGGM
Fast and Safe Service
Fast and Safe Service. Thanks Valerie you did so well! :)
6 August 2024
Unprompted review
Friendly support,and fast responding
5 August 2024
Unprompted review
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