Wish I could give nothing but it won’t let me have spent countless hours on the phone with them and have had a month without wifi because of this company they should be ashamed of making money from th... See more
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A complete mix up over a new contract! We cancelled the contrcat with the supplier throught Utilitywise but they failed to amend their records. At one time it looked as though we'd be paying fro our... See more
Company replied
An absolute joke of a firm. Agreed gas prices amounting to over £35,000. All contracts signed and confirmed. Three weeks later, having received no correspondence, I chase up only to be told that there... See more
Company replied
Don't bother. Went through the whole process of being quoted prices & tedious "script" for T&C's - twice - and it turns out that their sales team didn't even bother processing the "sale". Always som... See more
Company replied
Company details
Information provided by various external sources
We've been helping businesses save time, save effort and save money since 2006. We could do the same for you! With over 40,000 businesses procuring their energy & water with Utilitywise, this makes us the UK's largest commercial energy consultancy. Utilitywise works with the world's largest energy suppliers helping our customers get the best value deal for their business. Find out about Utility Insight SmartDash, the revolutionary energy and water monitoring system that has helped our clients reduce their energy usage by 33% and water use by up to 50%! Besides procuring the best energy and water deal, Utilitywise is an accredited assessor and ensures all our clients are compliant with all current and new legislation. Utilitywise has partnerships with British Chambers of Commerce as well as many regional chambers and trade associations. They have all chosen Utilitywise for our buying power, breadth of energy reduction services and quality of customer service.
Contact info
Utilitywise House, 3 & 4 Cobalt Park Way, Cobalt Business Park, Newcastle Upon Tyne, North Tyneside, NE28 9EJ, Newcastle Upon Tyne
- 0330 303 3303
- welcome@utilitywise.com
- www.utilitywise.com
Courteous and helpful.
4 February 2018
Unprompted review
Reply from Utilitywise
Hello,
Thank you for submitting for such a lovely review. Please do get in touch if we can be of further assistance.
Kind regards,
Jordon
Just glad its finished and finally …
Just glad its finished and finally sorted out
3 February 2018
Unprompted review
Reply from Utilitywise
Hello Geraldine,
Thank you for taking the time to leave us such a great review. Please do get in touch if our team can be of further assistance by contacting us on 0330 303 3313.
Kind regards,
Jordon
Excellent service
1 February 2018
Unprompted review
Reply from Utilitywise
Hi Keith,
Thank you for leaving this great review. We really appreciate the work our teams being recognised. If we can be of assistance please contact our team on 0330 303 3313.
Kind regards,
Excellent
Excellent - Very helpful and informative. Jake was brilliant, especially given our limited time. Very happy with the contracts negotiated.
1 February 2018
Unprompted review
Reply from Utilitywise
Hi Linda,
Thank you for this great review! It's great to see our team recognised for doing such a great job, I will ensure that this is fed back to Jake and his manager. We look forward to continuing our work together.
Kind regards,
Jordon
...............GOOD
29 January 2018
Unprompted review
Reply from Utilitywise
Hi Tim,
Many thanks for your great review. I'm pleased to read were doing a good job for you. Please don't hesitate to get in touch should you have any queries relating to your account.
Kind regards,
Great service from start to finish and …
Great service from start to finish and delivered us very competitive energy supplier contracts, highly recommended.
26 January 2018
Unprompted review
Reply from Utilitywise
Hello Darren,
Thank you for taking the time to submit this great feedback. It's great to see that our team have done such a great job on helping you with your energy contracts. We look forward to continuing our work together.
Kind regards,
Jordon
Utilitywise agents are very …
Utilitywise agents are very knowledgeable, friendly and helpful. We have had substantial savings on our Energy Bills and the changeover has been seemless. Agents keep you informed of what is happening at all times and handle everything. I am very happy to recommend Utilitywise.
26 January 2018
Unprompted review
Reply from Utilitywise
Hi Christine,
Thank you for your lovely review. We really appreciate our customers submitting their feedback to our page. It's great to see that we have been able to offer substantial savings on your energy bills too, we look forward to working with you further.
Kind regards,
Jordon
Utilitywise very helpful,knowledgeable …
Utilitywise very helpful,knowledgeable and friendly. Save out company a lot of time and energy to concentrate on other things.
24 January 2018
Unprompted review
Reply from Utilitywise
Hello Mrs Watkin,
Many thanks for your great review! It's great to see how well we are doing. If you have any questions relating to your account please contact our team on 0330 303 3313.
Kind regards,
Jordon
Unsolicited spam email
Receiving unsolicted spam email from these jokers. Looking forward to GDPR!
23 January 2018
Unprompted review
Reply from Utilitywise
Hi Phil,
Many thanks for your review. Please accept our sincere apologies for any unsolicited emails you have received from us. If you would like to follow this up with an email to myself to info@utilitywise.com I will look into this matter further.
Kind regards,
Jordon
Reply from Utilitywise
Hello Mrs Harrison,
Many thanks for leaving us such a lovely review. We look forward to continuing our work together.
Kind regards,
Jordon
headache
supposed to take the stress of switching away from you, 9 months later when i was supposed to switch they told me i wasnt going to switch with the company i was supposed to so started all over again.
20 January 2018
Unprompted review
Reply from Utilitywise
Hello Miss Donoghue,
I am really sorry to hear about your experience with us, we understand that dealing with utilities can be stressful. I will give you a call today to discuss this with you further.
Kind regards,
Jordon
Renewing our electricity contract was …
Renewing our electricity contract was easy & straightforward with Utilitywise
& the personal operator was superb. would highly recommend this service to everyone. thank you for your assistance.
14 January 2018
Unprompted review
Reply from Utilitywise
Hello Grace,
Many thanks for your lovely review. It's great to see this feedback from our team, I will ensure it is best on to the correct department. We look forward to continuing our work together.
Kind regards,
Jordon
I have found Utilitywise a very polite …
I have found Utilitywise a very polite and efficient company. They have saved me a lot of time, effort, stress and money. The very disability aware
12 January 2018
Unprompted review
Reply from Utilitywise
Hi Antonia,
Thank you so much for your lovely review. It's great to see this amazing feedback, I will ensure this is passed back to the correct teams. Please do let us know if we can be of further assistance.
Kind regards,
Jordon
Excellent service
12 January 2018
Unprompted review
Reply from Utilitywise
Hi Paul,
Many thanks for your review, I'm pleased to read our team are doing a great job. Please do get in touch if you have any questions by contacting our team on 0330 303 3313.
Kind regards,
Jordon
excellent company to deal with
excellent company to deal with. very helpful, with cheapest prices.
8 January 2018
Unprompted review
Reply from Utilitywise
Hi Andrew,
Thank you for taking the time to leave us this lovely review. Please do get in touch if you have any questions relating to your account.
Kind regards,
Jordon
Alot more expensive than going direct.
5 January 2018
Unprompted review
Reply from Utilitywise
Hi Laura,
Many thanks for leaving us a review. Please can I ask that you contact our team on info@utilitywise.com so that we can look into this further. Rates can vary on contract length which may be why you are sourcing different prices.
Kind regards,
Jordon
I have been with Utilitywise for the …
I have been with Utilitywise for the past six years and, I found after renewing contracts, I heard very little from them at all.
I have now renewed with an alternative Broker yet am still getting emails and letters from them saying "welcome to UtilityWise" although we terminated the contracts three month ago.
5 January 2018
Unprompted review
Reply from Utilitywise
Hi Kay,
Many thanks for your review. Please allow me to apologise for you receiving this email, we have investigated this internally and made the relevant amendments.
Kind regards,
Jordon
Very helpful company
3 January 2018
Unprompted review
Reply from Utilitywise
Hi Linda,
Thank you for taking the time to leave us a positive review. Please do let us know if we can be of assistance by contacting our team on 0330 303 3313.
Kind regards,
Jordon
Friendly but professional service.
23 December 2017
Unprompted review
Reply from Utilitywise
Hi Sandra,
Many thanks for this great review! We look forward to continuing our work together in the future. If we can be of assistance please do contact our team on 0330 303 3313.
Kind regards,
Jordon
Despite some initial difficulties
Despite some initial difficulties, Kevin kept us informed. Not in possession of final deal but happy it is progressing smoothly
23 December 2017
Unprompted review
Reply from Utilitywise
Hello Tom,
Many thanks for your review, we really appreciate our customers feedback. I will drop Kevin an email to ensure we are doing everything possible for the contracts.
Kind regards,
Jordon
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