Inter (ex-Usend) Reviews 37

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

They WILL HOLD your money as long as they can with excuses, so they can use your money while you wait 7 days for verification. It is unbelievable how long it takes for them to act. I have used their... See more

Rated 1 out of 5 stars

CAREFUL!!! I did an international transaction and they charged me THREE times!! It’s unbelievable, after sending money to someone located in another country, they did a MISTAKE on sending it THREE ti... See more

Rated 1 out of 5 stars

Paid two bills in Brazil. Usend charged me 6.99 for each transaction. Usend didn't say anything about additional charges from my credit card. As a customer I should have been told about all charges up... See more

Company replied

Rated 5 out of 5 stars

I am a Brazilian freelancer living in the US for almost 3 years. Since I arrived, I started using Usend and I'm faithful to the app until today. I have clients both here and in Brazil, as well as a ba... See more

Company replied

Company details

  1. Money Transfer Service

Written by the company

Digital banking, remittance and payment solutions for international people and businesses 🌎💰💳


Contact info

2.2

Poor

TrustScore 2 out of 5

37 reviews

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Rated 5 out of 5 stars

Best app for international money transfers

I am a Brazilian freelancer living in the US for almost 3 years. Since I arrived, I started using Usend and I'm faithful to the app until today. I have clients both here and in Brazil, as well as a bank account in both countries. Now with Global Account payments for my services are done immediately and I have the choice of keeping the money there or transferring it to one of my accounts. My money is free to go wherever I need it to! Not to mention that the currency is always one of the best and they have costumer service in Portuguese. This app saves my life every month! I love it!

14 July 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

We are happy to hear that! Thank you for choosing Usend for your transactions and for using our Global Account! We really appreciate it!

Rated 5 out of 5 stars

Excellent Company

I always use USEND when I need to send money to my family. It is a reliable company and has a great service. I have always been attended very well.

13 July 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

Hi, Mary! We are happy with your feedback. Thank you for choosing Usend!

Rated 5 out of 5 stars

Great service and assistance

I've already placed remittances using USEND, and it has a great service and assistance. Every time I need to send money to my parents and friends, I can count on USEND.

13 July 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

Hi, Adriano! We are extremely happy to hear that. Thank you for your feedback 😉

Rated 5 out of 5 stars

An excellent company

An excellent company, I've always had positive experiences, the services are very helpful, and the customer support is excellent and always helped me when I needed.

13 July 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

Hello, Joao. Thank you for trusting our service!

Rated 5 out of 5 stars

The service is great and very…

The service is great and very trustworthy. They always send my money really quickly, their fees are excellent, and the customer support is really helpful.

13 July 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

How great, Bárbara. We are happy to know your positive experience with us!

Rated 5 out of 5 stars

I loved USEND

I have already placed many transactions with them and all the transactions were paid very fast. I had to contact the CS once, and I was very well assisted in my own language, Portuguese. Congrats!!!

13 July 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

Hi, Rafael! Thank you so much for sharing your experience with us! Obrigado 😉

Rated 5 out of 5 stars

Best way to send money.

The USEND app is the easiest way to send money abroad I've used! They always have the best exchange rate, it's fast, and every time I needed assistance they helped me. Also, they have assistance in Portuguese and Spanish, what is brilliant!!

13 July 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

Great to have you with us, Bruna. Thank you for your feedback!

Rated 5 out of 5 stars

I always had a good experience using…

I always had a good experience using USEND. I normally send money to Brazil and works fine! And the customer service speaks portuguese which is helpful. I recommend!

13 July 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

Hi, Mari! Thank you for taking the time to provide us with this great feedback 😃

Rated 5 out of 5 stars

Excellent service

Excellent service, very easy to use and always on time! Good customer service experience, portuguese speaker and easy to contact.

30 June 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

Hello, Caroline. We appreciate your feedback! Our Customer Service is ready to help you in English, Spanish and Portuguese. Thank you for choosing Usend!

Rated 5 out of 5 stars

Excellent!

Excellent!! I highly recommend it, this app is easy and super fast to send money.

30 June 2021
Unprompted review
Inter (ex-Usend) logo

Reply from Inter (ex-Usend)

Hi, George! We are happy to hear that. Thank you for choosing Usend!

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